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Discounted Bikes - Shropshire  Anmeldelser 

94
•
TrustScore 5 av 5

4,8

Sykkelbutikk
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

The first thing to say is there was no one who could compete with the price. Communication was second to none. Kev even replied to me while he was on holiday. The only thing that let them down was no... Vis mer

Vurdert til 5 av 5 stjerner

Fantastic price for a great bike. The Claud Butler Ridge was delivered within 48 hours. A tiny issue with the front wheel which needed to be trued was easily solved at no cost to myself. The bike itse... Vis mer

Vurdert til 5 av 5 stjerner

Very helpful, friendly and personal service with great communication. I dealt with "Kev" who went above and beyond to ensure my son's new EBike arrived on time for his Birthday. Great after sales... Vis mer

Informasjon om virksomheten

  1. Sykkelbutikk

Skrevet av virksomheten

We are an online discounted bike shop, offering brand new, genuine, bikes, accessories, components and clothing direct to the consumer with huge discounts. As a family run business, we work together to keep our costs low, and are very passionate about customer service. Check out our recent reviews. We offer nationwide delivery, click and collect and free local delivery within 20 miles of Shrewsbury for orders over £100. We sell via our website and Ebay. We also supply high street bike shops, please contact us via our website to discuss this.

Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

94 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,8

Alle anmeldelser

(94)

11 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 5 av 5 stjerner

Genuine site and savings!

Ordered lock for motorbike. Cheaper than Halfords and other retailers saving £20. Delivery via courier, tracked and arrived sooner than expected. No complaints, happy customer.

17. mai 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Discounted Bikes - Shropshire

Thanks Levi, hope you spent that £20 wisely

Vurdert til 5 av 5 stjerner

I recently purchased 2 bikes and was so…

I recently purchased 2 bikes and was so impressed. The service was amazing, helping us select the right frame sizes and answering all our questions - nothing was too much trouble! bikes are excellent - great quality. Highly recommend to anyone !!

4. mai 2024
Anmeldelse skrevet uten oppfordring
Logoen til Discounted Bikes - Shropshire

Svar fra Discounted Bikes - Shropshire

Aww thank you Sarah! 😊

Vurdert til 5 av 5 stjerner

Excellent customer service

This company offers well priced bikes and provides great customer service.

I left it late to order a bike for my son’s birthday, the bike arrived in time but was unfortunately damaged by courier. Kev from discounted bikes managed to get the damaged one collected and provide a replacement within two days so I still had a bike for his birthday.

Would highly recommend!

24. april 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Well firstly I was missed led by…

Well firstly I was missed led by delivery dates 2,3 days then it went up to 3,to 5days then I was told it will arrive early this week, it came Saturday just gone so tell me how confusing this is.

15. april 2024
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Svar fra Discounted Bikes - Shropshire

Hi Ian,

Sadly, we expected this, not because the service or product was poor, but because you came across as determined to find a problem.

Firstly, the bike was delivered within the timeframes we advised, which were updated after Evri collected the bike a couple of days late. We under promised and overdelivered, with the bike being delivered early.

Secondly, when you contacted us on multiple occasions whilst the bike was in transit, via email and voicemails, we kept you updated with super-quick response, and even agreed to a full refund twice upon return of the bike. You didnt accept this offer.

After our continous updates to you, the bike was delivered early. You then reached out again to warn us that you would notify us of damage, before the box was even opened.

It's clear your looking to cause trouble, or get compensation for a problem which didn't occur. We won't entertain such behaviour and will be happy to leave this fake review for all to see. We have taken great pride in serving around 1000 customers, and building up great reviews. We wont let this one stop us on our mission to helping people stay active with a discounted bike.

Vurdert til 5 av 5 stjerner

Discount Bikes (DB) deserved 5 stars…

Discount Bikes (DB) deserved 5 stars all day for their Customer service alone, which is 10 stars.
We bought a bike for my boy realised in the 6weeks since we had him measured he had grown and a 20" was now too small. DB very helpful and accommodating. Agreed to allow return and sent out a 24inch bike.
Through no fault of theirs, the bike had a fault from the manufacturer. Long story short could not rectify that with local bike shops. So DB kindly arranged collection return and refund.
They were also very quick to respond to all correspondence.
Could have been very different and awkward with another vendor.
Great service.

31. mars 2024
Vurdert til 5 av 5 stjerner

First Class

Really impressed with the bike and the service. Bike was a competitive price, with free postage and arrived super fast. Great service.

19. mars 2024
Vurdert til 5 av 5 stjerner

Dispatched super quick same with…

Dispatched super quick same with delivery it was quick delivery they kept me updated throughout the whole thing too. Haven’t opened the bike yet as it’s for my son’s birthday so can’t comment on that but I’m sure it’s great too.

7. februar 2024

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