My gummies were delivered on time but I didn’t receive a cap as promised with my first order

Not directly your fault but neither delivery has reached me. After 2 failed attempts the package was received with the original delivery instruction. I am very happy with the product (unsurprising as rate their mushroom.powders highly for quality and presentstion) but the inference customer service were doing me a favour citing that sending a tracked received package was a gesture of goodwill didnt sit well having bought a product that never arrived. Will most likely stick to deliveries by Healf an external.supplier in future as they arrive and their customer service is the bomb.

I fell in love with DIRTEA products. Whether it's DIRTEA coffee, cacao, or lion's mane mushroom, among many others, these are exclusive products with the highest quality ingredients that not only taste great but also have health benefits. I will definitely be a regular customer of DIRTEA produkts and recommend them to everyone.

Love it I use everyday with my favorite drinks

Enjoying the products and looking forward to continued results using them

Great product as always, but the packaging and scoops are over done. In my first order I got 2 scoops, 1 in collagen and 1 in creatine. I the got another as a free gift. Just opened my 2nd bag of collagen and there were 4 scoops. Absolutely crazy and wasteful… whilst the jars are nice, dishing out of the sachets would have been ok and kept costs down. Just like the gummies every order comes in a plastic bag inside a cardboard box. Other makes provide them in bags and keep prices down. Whether they are as good or not who knows but definitely less packaging on Earth day the better…

Great customer service and of course tea!

I’ve been getting DIRTEA Matcha delivered monthly for a while now, and it’s genuinely become a non-negotiable part of my routine.

The quality is consistently excellent — vibrant green, smooth, and without the bitterness you often get from lower-grade matcha. It blends beautifully, whether I’m making a traditional hot matcha or an iced latte, and the taste is clean, slightly sweet, and really refreshing.

What I appreciate most is the steady, calm energy it provides. Unlike coffee, there’s no jitteriness or crash — just a focused, sustained boost that carries me through busy days.

The subscription is super convenient too — reliable deliveries, no hassle, and it ensures I never run out. You can tell a lot of care has gone into both the sourcing and the product itself.

If you’re looking to upgrade your daily caffeine ritual or want something that supports both focus and wellbeing, I’d highly recommend giving DIRTEA Matcha a try.

I first discovered Dirtea through the founder’s story on Instagram - the brand’s inspiration was clear from the start. I’ve been consistently impressed by the fast delivery and attention to detail behind the packaging.

The marketing is exceptional; each mailing provides genuine value to the reader. It’s rare to see this level of thought put into messaging, and it truly sets the brand apart!

This is a great company, who actually listen to their customers feedback, always respond to emails and you deal with humans not bots! Thank you Ella and Debbie!
Now to the product - I have been taking Tremella Gummies for over a year to help my hair growth. I have to say that since taking them, the change in my growth has been amazing! Three years ago i lost my hair completely on the back of my head and try several products including just taking biotin. But these dummies have accelerated my hair growth and I would so recommend trying them out!

Very prompt delivery. Taste good. Feel the benefits!

Quality products as you would expect from the pricing. Great comms and delivery times.
Would recommend. Great team that appears to care about the customer.

I love the product but every time it comes in massive packaging. All I'm buying is a 150g bag of coffee. Shipping it in a massive box with filling, when it could essentially be sent in a large envelope, is a huge waste. I also had issues previously with not wanting their 'subscription gift' of a mug, cup and spoon but couldn't buy the subscription without receiving it. It doesn't feel to me as though this brand cares about sustainability and I'll now be looking elsewhere for a better mushroom coffee brand.

I’m really enjoying the Dirtea Matcha as a replacement for my morning coffee. The taste is really nice and it was good to try it out (via the 7 sachets sold from Boots) before committing to the subscription!

I love the packaging and the gifts which come with the monthly subscriptions - I’m raving about it to anyone who’ll listen. May try the cocoa next…

Easy ordering and quick delivery. Lots of useful interesting information available. Like the free canister and scoop with my first order. Mushroom cocoa tastes like cocoa, no weird mushroom flavour. Hoping it helps my menopause brain 🤞🏻

Delivery is quick. Good quality mushroom powder. Myself and my husband both use it daily now. We are both in our 50’s and find it helps reduce our anxiety levels.

I've tried the chai, coffee, cacao and matcha and all pretty good to me. The coffee takes time to get used to as has a different type of taste, but is fine. I think the daily routine was made easier to build with the introductory kit, especially as I often prep and take it to work. The whisk is key to a nice froth on top! I do believe it's helping me focus at work and hopefully it is the case, I nice daily drink in any case..it's good that you can toggle your choice with the subscription also.

I couldn't get through the day now without starting it with Dirtea Chai latte. I add coconut barista or oat barista and it sets me up for the day. Part of my staple diet now and always gets delivered on time. 😁

Great rewards as part of the membership points scheme. Especially loved the water bottle.

really saw a difference by my son, he is more focused and feels happier!