Ordering school uniform.. any parent’s worst nightmare! I can honestly say, I have been SO lucky throughout this whole process, because it’s been easy.. even when colours and sizes haven’t been r... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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disappointed that new style swimming costume (lined, closed back) is not stocked in local uniform shop in all sizes (because old stock has to be sold first) nor can it be ordered
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We’ve used Direct Clothing for several years now without fault. Orders are always prompt, accurate and excellent quality. On this most recent order, there was a small mixup, they were super helpful a... Vis mer
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Special thanks to Chloe who provides such wonderful service and always goes out her way to help get the uniforms right. You're a superstar and very much valued!
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Direct Clothing has been established for over twenty years as an independent clothing supplier offering a wide range of products including school uniform, sportswear and corporate/promotional wear. We pride ourselves on offering an efficient, reliable and personal service to our customers and are confident that, as well as being impressed with our level of service and quality, you will also find our prices highly competitive. Please contact us to discuss your requirements by emailing sales@directclothing.co.uk Direct Clothing will be happy to provide free advice and guidance or give you a quote online. Direct Clothing currently runs school uniform shops in private and state schools throughout the UK.
Kontaktopplysninger
Dixon House, Old Heath Road, WV1 2BF, Wolverhampton, Storbritannia
- 01344872299
- customerservice@directclothing.co.uk
- directclothing.co.uk
4,3
Enestående
647 anmeldelser
Ber kundene om å skrive anmeldelser
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra Directclothing
Hi Victoria ,
We are so glad we could help with your inquiry. Thank you for your kind words!
Kind Regards,
Direct Clothing
Svar fra Directclothing
Hi Pascale,
We're so glad we could help! Your kind words mean a lot to us.
Kind Regards,
Direct Clothing
old stock has to go first attitude
disappointed that new style swimming costume (lined, closed back) is not stocked in local uniform shop in all sizes (because old stock has to be sold first) nor can it be ordered
8. juni 2026
Svar fra Directclothing
Hi Verena,
We appreciate you sharing your experience.
We understand your frustration regarding the availability of the new swimming costume style and are looking into this stock issue.
Kind Regards,
Direct Clothing
An excellent shirt in a good price
An excellent shirt delivered on time. However, the delivery charges should be less.
29. mai 2026
Svar fra Directclothing
Hi Maqsood,
We regret the delay and incorrect size. We're addressing this.
Kind Regards,
Direct Clothing
Svar fra Directclothing
Hi,
We're happy to hear you enjoyed our quick delivery and good service.
We appreciate your feedback.
Kind Regards,
Direct Clothing
Ordering school uniform made easy - by Chloe!
Ordering school uniform.. any parent’s worst nightmare!
I can honestly say, I have been SO lucky throughout this whole process, because it’s been easy.. even when colours and sizes haven’t been right, I have been able to email and have every single question answered, problem resolved and item of clothing sorted. Not only that, but everything’s been so quick!
Chloe specifically, has been beyond exceptional! I’ve had to speak with her on numerous occasions and she is always so lovely, super helpful and eager to resolve any query. She really is an asset to the team!
5. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Directclothing
Hi Kristina,
We are so glad to hear that your experience ordering school uniforms was easy and efficient, even with adjustments needed. We strive to make these processes as smooth as possible for all parents.
We truly appreciate your kind words about Chloe and their exceptional support. She really is a Gem in our team.
Kind Regards,
Direct Clothing
Special thanks to Chloe who provides…
Special thanks to Chloe who provides such wonderful service and always goes out her way to help get the uniforms right. You're a superstar and very much valued!
18. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Directclothing
Hi Madhavi,
We are so glad to hear you had such a positive experience with us! We truly appreciate your kind words and are happy we could assist you so well.
We will make sure that Chloe gets to read your review.
Kind Regards,
Direct Clothing
The help from the team when the package…
The help from the team when the package wasn't delivered.
21. mai 2026
Svar fra Directclothing
Hi Daniel,
We're happy to hear our team could assist you with your delivery. Thank you for your kind words.
Kind Regards,
Direct Clothing
It was easy and quick
It was easy and quick. I would have appreciated more guidance with sizes.
20. mai 2026
Svar fra Directclothing
Hi Paloma,
We're glad you found it easy and quick.
We appreciate your feedback on size guidance.
Kind Regards,
Direct Clothing
Everything arrived neatly packaged and…
Everything arrived neatly packaged and in perfect condition. Thank you!
22. mai 2026
Svar fra Directclothing
Hi Mrs E F, Salisbury,
We are so glad to hear everything arrived perfectly.
Thank you for your wonderful feedback!
Kind Regards,
Direct Clothing
Great Customer Service
I have been very happy with my purchasing experience with this company.
Chloe at Customer Service was very responsive and helpful when I had a query about an item.
2. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Directclothing
Hi Sarah,
We are so pleased to hear about your positive purchasing experience. It's wonderful to know our team provided helpful support. We will pass your kind words onto Chloe.
Thank you for sharing your kind words!
Kind Regards,
Direct Clothing
I wa well look after by staff
I wa well look after by staff , pointing me in the right direction. Good manner and quality of there clothes is 100%
7. mai 2026
Svar fra Directclothing
Hi Charlton,
We're so happy to hear our staff provided excellent assistance and that you appreciated the quality of our clothing.
Thank you for your wonderful feedback!
Kind Regards,
Direct Clothing
Fast delivery
Fast delivery. And quick refund after sending items not wanted back.
Thanks
1. mai 2026
Svar fra Directclothing
Hi Sarah,
We're so glad to hear you had a positive experience with our delivery and refund process. Thank you for your kind words!
Kind Regards,
Direct Clothing
Ordering is easy
Ordering is easy. The website is easy to navigate. It's the delivery where it falls short even when selecting delivery direct to the school. Email notification says dispatched but it was only the following week when 2 orders arrived together. Stock for some sizes in some garments was non existent, and this at the beginning of a season.
22. april 2026
Svar fra Directclothing
Hi Rita,
Thank you for your feedback.
We acknowledge your concerns regarding delivery delays and and the size guide availability, especially at the season's start. We are reviewing our dispatch and the garment information available to prevent similar issues.
Kind Regards,
Direct Clothing
Svar fra Directclothing
Hi Mayur
Thank you for your review
We are please to hear that you have found our products to be of a good quality
Kind Regards,
Direct Clothing
Excellent Serbice
Customer Service Team were very helpful when I was struggling to get a proper uniform size for my daughter. Chloe assited me and her communication skills were very effective and thorough. Direct clothing services are above and beyond and the quality of the uniform is good. Thank you Chloe
20. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Directclothing
Hi
Thank for your lovely review
We are so happy to hear about your positive experience with our customer service team. It is wonderful to know that we could effectively assist you in finding the perfect uniform size. I will make sure that your kid words are passed on to Chloe
We truly appreciate your kind words about our services and product quality.
Kind Regards,
Leanne
Direct Clothing
You’re not just a number!
Really easy to communicate with them re an order/wrong size etc! You’re not just a number!
19. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Directclothing
Hi Jacky,
We're so glad to hear you found our communication easy and felt valued!
Thank you for your wonderful feedback.
Kind Regards,
Direct Clothing
Svar fra Directclothing
Hi Dong Zhou,
We're so glad you enjoyed your experience with our warm and attentive staff.
Thank you for your kind words!
Kind Regards,
Direct Clothing
Svar fra Directclothing
Hi Kenneth,
We're happy to hear your transaction was easy and delivery was fast.
Thank you for your feedback!
Kind Regards,
Direct Clothing
Amazing customer service
Amazing customer service. They have assisted in fulfilling a dedicated order. I have ben kept up to date will regular updates on my order and they have met the timeframes they said.
Thank you very much for your upoort.
15. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Directclothing
Hi Sharon
We're so glad you enjoyed the quality!
Thank you for your feedback.
Kind Regards
Leanne
My Clothing Customer Service
Dette er Trustpilot
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Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.