Brand new Melitta Caffeo machine broke down within a month or so. When I contacted the company for service, there was poor communication, requiring numerous chase-up calls. Finally when the machine... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Sold me a dodgy coffee machine now refuses to refund the money, insists on half value store credit to buy another faulty machine. Their director Michel thinks he's a smart scammer but scammers alwa... Vis mer
Agenta Faber in our office for a few months now, and it's made a huge difference! It's easy to use, even for the less-experienced baristas in our team, and consistently delivers smooth, flavorful coff... Vis mer
Called their customer service to ask about a particular espresso machine model I was very interested in. The guy who called back was impatient and sarcastic. Didn't even introduce himself. Sorry but y... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Di Pacci Coffee Company is the biggest coffee machine retailer in Australia with more than 10,000 varieties of coffee machines, grinders & accessories.
Kontaktopplysninger
97-99 Chapel Street, 2196, Roselands, Australia
- (02) 9758 0760
- support@dipacci.com.au
- dipacci.com.au
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Good company to deal with
Good company to deal with. Goods were shipped fast and any problems were sorted quick.
stop harrasing me with emails
Didn't have the colour I ordered
Didn't have the colour I ordered. Didn't contact me to let me know. Had to chase them up to find out when it would be available for pick-up
I bought the EDM Techinika profi coffee…
I bought the EDM Techinika profi coffee machine with the ECM S-Automatik 64 grinder at a good price from Di Pacci Coffee Company. Great coffee machine and grinder combo. Great to deal with Michael.
Delivery was later than advised but apart from that it's been great to finally get the coffee machine and grinder- ECM definitely have the quality and looks and now enjoying amazing coffee each day.
Poor service. Accessories not returned with repair. Brand new Melitta Caffeo machine broke…
Brand new Melitta Caffeo machine broke down within a month or so. When I contacted the company for service, there was poor communication, requiring numerous chase-up calls. Finally when the machine was serviced, the brand new accessories that came with the machine were not returned with the machine. e.g milk spout tube, card insert explaining which coffees use which beans. Despite repeated contact to chase this up, nothing was returned.
Were honest and upfront ,were waiting…
Were honest and upfront ,were waiting on delivery of machine I wanted,it was delivered within the time frame expected ,simple and hassle free transaction, received what I ordered.
Online coffee machine purchase
Great service. Promptly sorted out a problem.
Easy Transaction
Great product and easy transaction. Big store and range of products. Worth checking out.
Excellent to deal with, recommended
Excellent to deal with. Fast delivery, good product. Recommended.
Great online store - spare parts needs tweaking
Very easy to purchase my coffee machine. I pre-ordered the machine, and once it was available it shipped the next day.
My only gripe is that the machine spare parts (for servicing) are hard to find in AU. I would have throught that Di Pacci would have them for a machine that they sold.
No ordinary coffee
Owning and operating a mobile café makes it of paramount importance to have a reliable coffee machine that produces a high standard beverage for my customers and that's exactly what my WEGA does. I would have no hesitation recommending them to anyone for professional or personal use.
Work great and machine always sparkles
Didn't have stock of the item I ordered…
Didn't have stock of the item I ordered even though their website said they did. Customer service after that point was good though.
Excellent
Ordered my grinder, it was in stock and was despatched and delivered in three days.
Awesome delivery service and product!
Won’t use again
Decent price, but terrible service with the pickup. Many staff waiting around but none of them cared enough to provide any assistance.
order was recived and processed as…
order was recived and processed as expected, product delived withou incident.
Happy with my purchase
Happy with my purchase. Great customer service and quick delivery.
Great range and quick service.
Great service and a great price
Great service and a great price
Highly recommended
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








