DIM COM Anmeldelser 

Very good quality pantyhose, price is good too and overall I am happy with them. Will buy more in future!

Horrible customer service. My package got lost, I had to send 3 different emails just to get a reply a week later. When I got the package, the items (€50) didn't fit. They tried to charge me €23 just to return it and claimed it was a good deal.

Bestelling geplaatst eind november.
Tot op vandaag nog steeds niets ontvangen en ook geen terugbetaling.
Communicatie is traag en nietszeggend (“we zoeken nog een oplossing”).
Maanden wachten zonder resultaat is onaanvaardbaar.
Absoluut geen betrouwbare service.
Bestel hier niet !

ik zocht sokken uit op de website DIM.com, in t nederlands, toen ik naar de kassa ging, veranderde het nederlands in frans, en het land van Nederland in Andorra.... merkwaardig. ik heb dus niks gekocht..

Besteld op 16-6, nu 10 dagen later nog steeds niets ontvangen en zeer weinig informatie, delayed by dpd en daarmee moet ik het doen.

I first try this nylons while visiting Paris this past April. I bought them at a Middle Eastern Market near the Palace of Versalleis. I completely fell in love with this stockings. I use dresses daily. I complete my wardrobe with nylons in a regular basis. This nylons are the best ever. I live in Baldwin Park in USA. I order them directly from Italy and the product arrive in less than a week. IMPRESSIVE. I’m extremely happy with my order. My nylons are resistant, sexy, silky, and even hide my spider veins. I even washed them many times and wear them constantly before I was able to find them online. Thanks a million for such a wonderful product. I’m a customer for life.

Beware if your item doesn’t fit you will be charged £19.95 to return it.
The only give you the return address when you consent to this fee.

Honestly did not even want to leave a 1 star rating for this company Dim.Com
Customer care communications appalling.
Had an issue with an order I purchased June this year and really just wanted a solution to the problem after I emailed the company multiple times asking for help. The company Dim.Com did get back to me but always saying “will get back with a solution” obviously never did!

the return policy is very bad. So it cost so much postage to return the postage (£20 for 5 knickers) that it isn’t worth returning them. And DIM doesn’t accept exchange for things purchased online. So the knickers I bought online are too small for me and it is a total waste of money. I cannot exchange them and return postage is as expensive as the knickers themselves, so it not worth returning them.

I changed my review because I received my order.
Upon receipt, it looked like it was sent a few days after I placed my order but I received it 20 days later.
If they want their customers to have a better experience, they should check the carrier they use.

J'ai commandé des sous-vêtements le 30 juillet 2020.
Le colis est annoncé comme livré le lundi 10 août, mais je n'ai rien reçu et donc rien signé. J'envoie un mail, ils me répondent que c'est 'sans doute' chez un voisin. Pas d'avis de passage, pas de trace de dépôt. Je fais le tour de mes voisins. Rien!
Pas de prise en charge par le service après-vente face à mes mails (réponse automatique) et le service client se limite à une adresse mail. Pas d'assistance téléphonique!!!!
C'est la porte ouverte aux vols et aux livreurs indélicats!
A EVITER ABSOLUMENT! Je vais faire opposition au paiement!