I placed an order almost two months ago and never received the item or heard from this company. I have tried multiple times to contact them asking for an order status or refund but haven’t received a... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
For years, I've been deeply involved sourcing these products from multiple marketplaces all over the world and not once has anyone offered better pries than them. One of the few sellers who uses prope... Vis mer
At first I was skeptical because I always have a bit of skepticism towards things that seem too good to be true. I’m glad to be proven wrong. I’m pretty educated on the authenticities of the products... Vis mer
Selskapet har svart
The shipping to states took around a week or so which isn't that bad tbh. Everything fits well, no exchanges or returns necessary as the items seem true to the size advertised, often it's not the same... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
DIHSAN is the ultimate destination for Designer Luxury Fashion. Our purpose as a company is to provide our clients with exactly what they want from the world of luxury fashion. We carry over 300 Designer Brands and curate every single piece for our clients. Our monthly sales are widely anticipated and the discounts can be up to 90% off. We believe in quality over quantity, buying less and of more value, so that we as a luxury online retailer and our clients can make our impact to make the designer fashion industry sustainable.
Kontaktopplysninger
5525 West Blvd, V6M3W6, Vancouver, Canada
- 1-833-676-3313
- contact@dihsan.com
- dihsan.com
4,3
Enestående
134 anmeldelser
Har svart på 33 % av de negative anmeldelsene sine
Bruker vanligvis over én måned på å svare
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
The support was easy to reach
The support was easy to reach and we got our order on time.. Thanks again for everything.. we will be back soon.
2. januar 2024
Anmeldelse skrevet uten oppfordring
Didn't think I'd get these authentic…
Didn't think I'd get these authentic goods for such price.. I've seen a few impostors but this is the real deal here. Thanks!
19. desember 2023
Anmeldelse skrevet uten oppfordring
Relatively quick shipping
Relatively quick shipping, didn't expect it to arrive this fast during the holidays as all transit is clogged and getting your orders delivered is a hassle.. anyways I am happy. Thanks!
15. desember 2023
Anmeldelse skrevet uten oppfordring
More than happy with my order
More than happy with my order and they managed to deliver it before Christmas! Can wholeheartedly recommend them and will be ordering again. Thanks a lot!
21. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra DIHSAN
Hi Joziah,
We’re so happy to hear that you received your order in a timely manner—we know how important that is, especially around the holidays! Thank you for your feedback and thank you for choosing Dihsan as your shopping destination :) We look forward to helping you again soon! All the best in the new year!
Item never received
I purchased shoes on September 6, 2023 and have yet to receive them. Apparently they were shipped through ups so when I contacted Dihsan they needed to file a claim with ups, they blew me off and really didn’t care. It was very upsetting so I just did a charge back on my card. I suspect it’s a scam. That has NEVER happened to me.
6. september 2023
Anmeldelse skrevet uten oppfordring
Svar fra DIHSAN
Hi Kimberly, thank you for taking the time to provide your feedback. First and foremost, we want to express our sincere apologies for the inconvenience and frustration you must have experienced with your order.
Your order was shipped within two days of it being placed, however, our efforts fell short as UPS confirmed that your package was lost in transit. I completely understand how disappointing it can be when a package you've been eagerly anticipating goes missing.
Unfortunately, our courier partner failed to contact us successfully regarding the incident, and it wasn’t brought to our attention until a claim with the credit card company was started. We’re glad it was because it allowed us to immediately investigate further. I want to assure you that we take incidents like this very seriously, and we are still actively investigating the matter with our courier partner to understand the circumstances surrounding the loss of your package.
Regardless of that outcome, we have issued you a full refund for your purchase. We acknowledge that where we fell short as a company was ensuring that your order did indeed reach you successfully and we deeply regret the amount of time that passed between your order being placed and the time action was taken to correct this.
While we cannot undo what has happened, we are working with our courier partners to review their shipping and handling procedures to ensure we are adequately informed to help prevent similar issues in the future. Your feedback is invaluable, and it highlights areas where we can improve to better serve our customers.
Once again, I want to express my deepest apologies for the frustration you've experienced. We genuinely appreciate your business and the opportunity to make things right. Thank you for bringing this to our attention, and we look forward to the chance to regain your trust. We have sent you a direct message to ensure a fully satisfactory resolution has been reached.
Will shop here again !
I wish I knew about this store sooner. Lots of my favourite luxury brands and well priced. I was supposed to shop for Christmas presents but ended buying a few things for myself!
24. november 2023
Anmeldelse skrevet uten oppfordring
Bought several pieces on sale and…
Bought several pieces on sale and regular items that stores don’t have. Excellent customer service and fast shipping! Thanks DIHSAN! Looking forward to new arrivals!!!
8. november 2023
Anmeldelse skrevet uten oppfordring
Favorite online fashion store
I recently discovered Dihsan and now it’s my favorite go to store! They offer a wide range of high-end products that are both stylish and of top-notch quality at a fraction of the price. The packaging of my purchase was elegant and the delivery was quick. Overall, I highly recommend Dihsan for anyone looking for something for themselves or for someone else.
11. oktober 2023
Anmeldelse skrevet uten oppfordring
Love my new Louboutin shoes
I am delighted to share my experience after purchasing and receiving my Louboutin shoes and purse! In love with these authentic brand new pieces addition to my closet. Delivery was fast in only two days.
17. august 2023
Anmeldelse skrevet uten oppfordring
Unreal prices! Amazing products!
Always stuck for something to get my girlfriend when I feel like spoiling her. Went to this new site and found a lot of really unique designer stuff that no-one else seems to have at unbelievable prices. Ordered a REALLY nice dress, shipping was super fast and my girlfriend was blown away. I don't normally write these but had to share because these products and prices are rare finds. Hope it helps someone out there.
7. september 2023
Anmeldelse skrevet uten oppfordring
I was genuinely blown away by Dihsan's…
I was genuinely blown away by Dihsan's collection - they've got something for everyone, and the quality is amazing. Plus, their customer service made my experience even better. Highly recommend checking them out!
Thanks for helping me pick out the perfect birthday gift!
21. august 2023
Anmeldelse skrevet uten oppfordring
Just received my order from DIHSAN
Just received my order from DIHSAN, and I must say I'm pleasantly surprised. The fit is great, the styles are fresh, and the prices? Super affordable. Only wish I knew about them sooner! Can't wait to rock my new looks.
12. juli 2023
Anmeldelse skrevet uten oppfordring
Amazing after sales support
I shopped from Dihsan.com for my girlfriend and was really blown away by the entire experience. My order arrived super quickly and was packed beautifully. It was ready to gift in the box right away. Their team was also super friendly and even offered me a discount for next time. Would highly recommend Dihsan for your favorite designer brands!
6. april 2023
Anmeldelse skrevet uten oppfordring
Obsessed
Obsessed! Bought a pair of Louboutin's on sale from Dihsan that all the other luxury websites were still showing at full price!
I've been buying from them since last year - and my wardrobe & wallet are loving me!
4. juli 2023
Anmeldelse skrevet uten oppfordring
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