I recieved an email informing me my items had been delivered .... they havent .... I assumed you had to sign for them, having to be over 18 ..... so either your delivery person has lied or they just... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Solved problems with my payment but tbh best thing was getting to speak to a human. Simon deserves a payrise because he was so helpful.
Ordered two flavours of juice, one was out of stock, the other one arrived in 3 days and refund for other juice I got back next day. Excellent service, highly recommend.
Amazing team of staff with an amazing brand. 100% recommend. Have been stocking for around 10 years now and still couldn't be happier. Flavors are great and have seen 100s of customers switch to Diamo... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
We are Diamond Mist! UK based manufacturers of the E-Liquid Brand Diamond Mist.
Kontaktopplysninger
Storbritannia
- info@diamondmist.com
- diamondmist.com
4,2
Bra
406 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 8 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Diamond Mist home page
Easy to order not difficult to use the site to find the product I required. Cant fault the service.
13. november 2023
ordered 9 bottles of eliquid
ordered 9 bottles of eliquid, but only received 6 bottles.
ignoring emails, and no refund.
6. november 2023
Svar fra Diamond Mist
Hello,
Sorry to hear that you have experienced issues with your order. I have checked and cannot see any emails from yourself or any regarding this issue. Can i ask what email address you tried contacting us on? I sent you an email on Friday from info@diamondmist.com but not had any response as of yet. If you could reply or email us at info@diamondmist.com i will be more than happy to get this issue resolved for you.
First class service,prompt delivery…
First class service,prompt delivery always ready to help
7. november 2023
A brilliant Service
I have only used this company so cannot compare with others. This maybe the point? I always receive what I have ordered with no issues or complaint and in an amazingly fast time frame. What it there to worry or complain about? Nothing ! Will continue for as long as I require their product. 5 star service and many thanks .
30. oktober 2023
Fast,reliable and great product.
9. oktober 2023
I love these flavours
I love these flavours, especially their Vanilla Custard. I'm not one to leave reviews normally, but when there was a problem with one of my orders Diamond Mist were fast to respond and very helpful.
19. oktober 2023
Anmeldelse skrevet uten oppfordring
Excellent company with brilliant…
Excellent company with brilliant customer service. I messed up my order by not checking what I ordered and they managed to fix it for me straight away. Could not ask for anything more.
6. oktober 2023
Prompt service & delivery.
19. september 2023
My e-iquids arrived really fast and are…
My e-iquids arrived really fast and are value for money genuine product always use this Website very happy customer thank you Bev.
28. august 2023
Order fulfilled after a previous order…
Order fulfilled after a previous order was sent in error, would like to say thank you! 5 * would buy again, arrived in time!
10. juli 2023
Superb service again from Diamond Mist…
Superb service again from Diamond Mist with quick order processing, notification and delivery. Excellent products - thank you.
12. juli 2023
Great customer service
I always use diamond mist and order directly. Every order arrives quickly and if there are any problems then there is no quibble and it’s sorted out.
29. juni 2023
Excellent service and product
18. juni 2023
Fantastic company to deal with fast…
Fantastic company to deal with fast delivery perfect
8. juni 2023
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