Diamond Car Parks Anmeldelser 

32
•
TrustScore 4 av 5

4,1

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Used diamond parking for the first time best meet and greet company i have used very efficient and polite employees

Vurdert til 5 av 5 stjerner

Fantastic experience from booking, parking and collecting the car.. I emailed to find out what happens if I turned too early? and received an immediate reply with a logical explanation, so I left... Vis mer

Vurdert til 3 av 5 stjerner

Perfect place to park-BUT 6 different individuals were stood around wondering how to get our vehicles out tonight. Gate closed automatically at about 7:15, just as we came around the corner. One of th... Vis mer

Vurdert til 5 av 5 stjerner

This is the 5th time we have used Diamond Parking. As with all previous bookings the service was excellent. Phoned 10 minutes before arrival and they were waiting when we arrived. On return phoned aft... Vis mer

Informasjon om virksomheten

  1. Offentlig parkeringsplass

Skrevet av virksomheten

Diamond Car Parks offer car parking solution for events across the country.


Kontaktopplysninger

4,1

Bra

TrustScore 4 av 5

32 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,1

Alle anmeldelser

(32)

0 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Simple transaction

Simple transaction, cars kept clear no blocking in .
Would use again thanks.

2. januar 2022
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Svar fra Diamond Car Parks

Thank you for your review, we very much appreciate it.

Vurdert til 1 av 5 stjerner

my confermation was in my spam and when…

my confermation was in my spam and when i chased it also went to spam so although i accept i should have checked it meant i spent £25 with no car parking

2. januar 2022
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Svar fra Diamond Car Parks

Sorry to hear you didn't arrive for the parking due to a spam email, Please do email us at admin@diamondcarparks.co.uk and let us know your grievance there and we can help you.

Vurdert til 4 av 5 stjerner

Very good

Very good and made our day at Big Game 13 a lot easier. However, the Car Park could have been sign posted better from the main roads.

2. januar 2022
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Svar fra Diamond Car Parks

Thank you for your feedback - We will take this on board and look to make any necessary changes to help customers where possible.

Vurdert til 5 av 5 stjerner

Car parking

I found the system very efficient and my queries were answered promptly. The car park to the stadium was the distance specified.

1. januar 2022
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Svar fra Diamond Car Parks

Thank you for your review, we very much appreciate it.

Vurdert til 5 av 5 stjerner

Quick to park us and a fairly short…

Quick to park us and a fairly short walk to the stadium. Perhaps a route map link would be useful.
Also, the order confirmation was a little poor / non existent.

31. desember 2021
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Svar fra Diamond Car Parks

Thank you for your feedback - You may find your order confirmation in your spam. However, I have taken on board your comments and will make some improvements to our service. Thank you

Vurdert til 1 av 5 stjerner

Awful service

Awful service. The car park I had paid for was closed on match day, no number to call and have not replied to numerous emails asking for a refund. Avoid at all costs.

10. desember 2021
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Svar fra Diamond Car Parks

Hi Ben,

I do apologise if our response never came through to yourself.

We responded asking you a question and were awaiting a response from yourself to make confirmations.

However, I will forward you now the refund receipt from the refund we processed when we didn't hear back from you.

Unfortunately, as per your email the match was cancelled at twickenham stadium and as such we received over 100 emails to refund the costs as the car park was also closed due to the game not being held, we have processed these refunds. Usually it takes between 3 and 7 working days for refunds to return to yourself as per our terms on the website.

It should land with you now in the next day or 2 (working days)

Once again apologies if you haven't received any communication, however we did respond and it may have landed in your spam folder.

I am more than happy to give you a call should you wish to discuss it.

Please contact me at admin@diamondcarparks.co.uk and let me know if you wish to receive a call regarding your situation.

Thanks
Diamond Car Parks

Vurdert til 5 av 5 stjerner

Good and responsive

More reliable than I initially thought . Several confirmation emails went into my spam filter and I did not pick these up - apologies to Diamond car parks for my initial scepticism. I have revised my rating accordingly . It seems very reliable. JN

2. desember 2021
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Svar fra Diamond Car Parks

Good Evening Jonathan.

I do apologise if you haven't received your confirmation email, I wonder though, have you tried your spam folder? It can on occasion appear here which means our responses to emails would also appear here.

You emailed us on the 26th November to which we responded on the same day at 10:14am - You then emailed on the 28th to say we hadn't responded and Paul who dealt with the email responded on the same day at 13:31pm attaching proof of response form the first email.

Could you please check your spam emails from the 26th and 28th.

Our response to your first email started "Yes, we have received your booking".

We do not currently operate a phone number as with our website movement we also moved our phone services and they have yet to come active.

If you wish for me to give you a call I am more than happy to do so if you want to email us and let us know.

Thanks
Diamond Car Parks.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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