I paid for 2 rooms last year and did…
I paid for 2 rooms last year and did not receive the product.
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Dezai is a leading platform for online interior design services. We offer projects at fixed prices. Our interior design service is a budget-friendly way to visualize your home with the help of a dedicated professional designer. Transforming your house into a home is no easy task, but it is for Dezai. Not only do we offer you high quality, beautiful designs fit for your home, we also have the most competitive prices on the market. Our interior design package includes: a complete room design with a detailed furniture layout photorealistic 3D renders of each room a custom floor plan and a shopping list Two video calls with your personal interior designer during the project
Rotermanni 6, 10111, Tallinn, Estonia
I paid for 2 rooms last year and did not receive the product.
The designs were created by a complete beginner. I had a project with 6 rooms, and this was a challenging experience for both me and the assigned designer.
In general, I wouldn't call their service "interior design", it's more of a rendering service. Their service is better suited for those who know what they want and just need their ideas visualised. In this case, it can be a helpful way to avoid the steep learning curve of 3D modelling programs. However, if you need advice look elsewhere.
My assigned designer made a number of obvious beginner mistakes, such as designing wardrobes that were only 20cm deep, top kitchen cabinets with the same depth as the bottom ones, and leaving a 10 cm gap between the bathtub and the wall, though the bathtub was supposed to be wall-to-wall. When I asked her to add more storage space to the bathroom, she made it look like a walk-in closet. I encountered many impractical solutions that sometimes left me speechless. I had to carefully review all the drawings due to measurement errors. The designer didn't consider the practical aspects of what she designed, like water access and vent placement, which made the initial kitchen options unrealistic. The same applied to wall-mounted taps and bathroom niches, which in reality required extra space behind the wall. I had no prior knowledge of these issues either, but I had to research and bring them to her attention.
This project took ages to complete due to the numerous revisions. I wouldn't say that the assigned designer had good taste either. When I mentioned that the room looked boring and lacked accents her solution was to add two wide black strips on each side of the TV.
The project ended on a sour note. When she delivered the final project, I noticed that some measurements were missing and some were unreadable. I requested her to update the final project, but she only provided me with screenshots of the missing elements. When I insisted and mentioned reporting this to her manager, she became rude and asked me not to contact her again. The manager has yet to respond.
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.