DESIRE Anmeldelser 

Bizar slechte ervaring. Pre order besteld en krijg op elke mail hetzelfde antwoord. Nog steeds niks ontvangen en ben bang dat ik het ook nooit ga krijgen. Zou 4-5 weken duren en kreeg geen enkele update.

Ik heb 1 jaar geleden een vest besteld en nogsteeds niets binnen gekregen of iets van ze gehoord.

Ik heb al heel lang geleden besteld bij tomorrow desire ik heb een bril besteld en nog steeds niks binnen gekregen geen mail niks. Ik vind dit heel slecht en ik heb ze geappt en gemaild maar dit kan gewoon echt niet ze reageren ook gewoon niet. Ik hoop dat ik nog ooit me bestelling krijg.

I haven’t heard back about my order for almost two weeks and I paid $10 for priority shipping, yet it hasn’t been processed or shipped. This wouldn’t be so bad if customer service had responded to the multiple emails I’ve sent, but unfortunately I have heard absolutely nothing. At this point I’m super discouraged and disappointed, and honestly I’m lucky if it ever comes at all, but I’m seriously considering just canceling the order all to together.

excellent customer service order a windbreaker came next day very happy with the product nice and comfortable i am defo going to order again f

Terrible customer service. I’ve sent 3 emails and an Instagram message looking to process a return. The product I received has manufacturer defects (very crooked stitching). I have had no response and have now passed their 30 day policy. I’ve seen multiple reviews on this thread claiming that customer emails got “caught in the spam folder”. You’d think they’d check that folder if it’s happening so frequently. It’s not a valid excuse for such poor communication with customers.

Still waiting on my mask for a month and half and have not gotten an update

Waited 8 weeks for delivery and still nothing. Appalling customer service who ignore your queries. Absolutely will never use again. They have essentially stolen money from me.

Do not use. This is a con.

Daughter ordered a dress on line paid for it and 48hr delivery. She still hadn't received the dress or a refund . Tried emailing and left phone messages no response. DONT ORDER FROM THEM , YOU WILL BE WASTING YOUR MONEY . Shocking company . Daughter is only 15 took her ages to earn that money .
ORDER NO 7215
Ordered on the 24th August
cost £20
delivery £3.99 NEXT DAY
I not putting my email address on this review , but I'm sure you can see my daughters from her order .
Please can you resolve this matter soon .Eloise Armstrong

The shirt was too big. No return shipping costs. Very time consuming. Will not order again

I have not had my package yet, i ordered over 2 weeks ago and it was supposed to arrive between 14th and 18th january, i suppose it could have something to do eith weather conditions but it would be nice to be notified about the situation, when i track the package it is not found.

I recently purchased 2 t-shirts from this company and I am extremely impressed with the quality of the products. The fabric is thick and sturdy, which means that the t-shirts do not crease easily. The stitching is also top-notch and the overall construction of the shirts is very well done. I am very satisfied with my purchase and would highly recommend this company. 5/5 stars!

They don’t reply by email about returning an item

delivery was fast. Set is very high quality and nice. but unfortunately the size doesn't fit me, I've been trying to contact the company for a couple of weeks and I'm not replying either on email or on Instagram. so I'll probably have clothes left at home that I won't wear. very unprofessional behavior.

We hebben een hoodie besteld bij Desire Amsterdam, alleen de maat is helaas niet goed. Inmiddels al meer dan 3 keer Desire Amsterdam gemaild om te informeren hoe ik de hoodie kan ruilen voor een maat kleiner. Tot nu toe blijft elke reactie uit. Zeer spijtig.

good quality, good service, fast delivery, great.

I can’t reach You to return my items for 2 orders. So please contact me via e-mail

best customer service i've experienced in a while. Big shout out to Noor :)

Bonjour, je n’ai jamais reçu mon colis! Le tracking number n’est plus valide! Ou est ma commande???