I was pleasantly surprised by the quality of this item i got another phone cover done with a different company a few years ago it cost more but this item came out a lot better. First class would... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The website was really easy, uploading the photo, resizing to fit and ordering. Delivery was quick and when it arrived I was really impressed and so was my husband, so i ordered one for him too. Would... Vis mer
Excellent quality and perfectly designed case for my pixel 9. Was a little worried when the website preview showed a different camera cut out, but it came through as the correct case with my custom ma... Vis mer
Selskapet har svart
AVOID - absolute scammers. Ordered a case from them. Received an email that I would I’d be notified when it out for shipping but usually takes 1-3 business days to print and dispatch. Order the case o... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
At Design My Case, we make personalised phone cases that combine style, protection, and quality craftsmanship, all made right here in the UK. With thousands of verified customers and over 10 years of experience, we’re trusted for our custom iPhone and Samsung cases that fit perfectly and look incredible. Choose from a range of popular styles including Impact Tough, 3D Snap, Clear, and Wallet cases — all carefully made to bring your photos, designs, or artwork to life. Whether it’s a family photo collage or a unique gift idea, every order is handled with care and delivered fast across the UK. Join thousands of happy customers who rate us highly for quality, speed, and customer service, and discover why Design My Case is one of the UK’s most trusted names for personalised phone cases and accessories.
Kontaktopplysninger
Storbritannia
- info@designmycase.co.uk
- designmycase.co.uk
4,4
Enestående
678 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 44 % av de negative anmeldelsene sine
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Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
The phone cover came faster than…
The phone cover came faster than expected and the quality is probably the best quality
12. juli 2025
Anmeldelse skrevet uten oppfordring
Better than I expectee
Made exactly to how I wanted in fact even better and came really quickly. The quality is so good and customer service is brilliant. Thanks so much
7. juli 2025
Anmeldelse skrevet uten oppfordring
Gorgeous phone case
The phone case is brilliant. Very easy to upload a favourite photo on the website. When the phone case arrived, it looked exactly like it did on the order. Everyone asks where I got it from.
17. juli 2025
Anmeldelse skrevet uten oppfordring
SEANY BOY
When ordering everything was so easy from picking the photo the colour ordering and it was a quick delivery I was delighted with the finishing product anyone looking for a personalised phone case or wallet this is definitely who you should order from it was done to a very high standard and the price was very reasonable .Design my case is the best I’ve ordered from deserve 5 star
3. juli 2025
Anmeldelse skrevet uten oppfordring
Received my daughter's personalized…
Received my daughter's personalized phone case swiftly, with no issues. She is very happy with a case covered in photos of her and her favorite people... Amazing service!
4. juni 2025
Anmeldelse skrevet uten oppfordring
Quick, simple and a very good product
The design process was quick and straightforward. I received the completed case extremely quickly and it was exactly as I had ordered.
8. juli 2025
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I am really pleased with my phone…
I am really pleased with my phone case,came really quickly and were very helpful.Would recommend.
11. juli 2025
Anmeldelse skrevet uten oppfordring
Order has not arrived.
Order has not arrived.
Ordered a phone case as a gift a month ago and it has not arrived. Contacted customer service but radio silence and when they do respond, they are unable to give me an update on my order for tracking purposes.
17. juli 2025
Anmeldelse skrevet uten oppfordring
Poor Quality
Poor quality. After about 10 months the iPhone case is literally falling apart. Contacted them but they only offer 180 days warranty.
Follow up service from them was poor.
16. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Design My Case
Hello Chris,
Sorry to hear about the issue with your case after 10 months. Our standard warranty is 180 days, and while we can’t apply it retroactively, we’re always happy to help where we can. Feel free to reach out to our team for further assistance.
Kind regards
DMC team
Superb customer service
I have to say Design My Case have a superb customer services, Thank You to Bethany. I will certainly be back in the future.
30. mai 2025
Anmeldelse skrevet uten oppfordring
Terrible customer service
Recieved a case and the back starting peeling off instantly, was not going to mention anything as is only relatively cheap, so what do you expect. Worse thing is THEY sent ME a message after asking if I am happy with the case and to reply to them if any issues. So I thought this is an opportunity to tell them and I sent them pics. Then radio silence, no reply, sent multiple emails since, no reply. And I guarantee they will reply to this apologising and they will look into it so they do not look bad on review site. Terrible customer service, who just ignores messages from their customers, they clearly have received the multiple messages I have sent and just chosen to ignore
8. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra Design My Case
Hello Harry,
Apologies that the experience didn’t meet expectations.
We appreciate all feedback, but in this case, it’s important to clarify that a replacement phone case was provided and the matter was addressed in good time.
Kind regards
DMC team
Lovely phone case…
Lovely and well-functional phone case with a favourite picture of mine on it. Very happy. Prompt and reasonable price.
28. februar 2025
Anmeldelse skrevet uten oppfordring
Phone Case Review
The product arrived extremely fast and is very good quality.
The design was also exactly what I asked for and the family member I bought it for loved it.
10. mai 2025
Anmeldelse skrevet uten oppfordring
Very disappointed with their customer…
Very disappointed with their customer service.
I contacted initially 8th April when the case I ordered didn’t fit the phone (correct case ordered for the correct iPhone model). They replied on 11th April informing me someone would contact me soon. I had to chase again on 6th May as I have still had no contact from them.
Very poor experience and shocking customer service. It’s not often I would leave a review but I would struggle to recommend them to anyone.
Update: incorrect case sent by you. Not incorrect case ordered.
Correction; you failed to contact me. I had to reach out every time.
I didn’t bother to contact you after finally receiving a case and you failed to follow up.
1 star review will remain and your reply echos how bad this experience has been.
8. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Design My Case
Hello Aaron
We’re sorry to hear this was your experience. From looking at our records, the original issue was due to an incorrect model being ordered, however, we still arranged a replacement to help resolve the matter.
Our team responded and followed up on multiple occasions but received no further reply after the replacement was provided.
If anything is still unresolved, please don’t hesitate to reach out — we’re always happy to help.
Kind regards
DMC team
Great phone case
Great phone case, fits the phone well, photo on the case is a good replication of our uploaded photo, colours really good and picture clear. The case has been on daily use for a couple of months and there is no deterioration in the case or the photo. Really happy with the product. Delivery was good. Would use the service again.
20. februar 2025
Anmeldelse skrevet uten oppfordring
Lovely case and quick service!
4. april 2025
Anmeldelse skrevet uten oppfordring
Perfecto 👌🏻
Product was exactly as shown when ordering, good quality and look to it, 10/10
4. mai 2025
Anmeldelse skrevet uten oppfordring
Amazing
Amazing quality products and arrived safely and fast
4. april 2025
Anmeldelse skrevet uten oppfordring
Great company for phone cases
I used Design My Case for my business card style case with all my details and a picture of my dog. I have update my logo and links and so bought a new case. The price is reasonable, the case looks great, and the delivery was pretty speedy! Thanks again!
17. april 2025
Anmeldelse skrevet uten oppfordring
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