Velvet Avenue Anmeldelser 

Love the electric trimmer. Very gentle and you get a great result

When i first heard about this product, I was really looking forward to it. But unfortunately this was disappointing. It claims it can run for 8 hours on a single charge. I would charge mine for days and the moment I use it, it will die within the hour. Im a hairy woman, so this makes my job so much harder. I have to plan separate shaving days because it dies to fast. Was this worth it. Hard no for the money I spent on this.

After my initial purchase they sent out another delivery without my consent and charged to my account without authorisation.

I cancelled my order with Dermave, immediately after placing it due to their website pricing not being upfront. They have clearly received my cancellation request as my order has not been filled, yet multiple business days later they have still not processed my refund, or even acknowleged my multiple emails requesting my refund. Do not engage with this company. Simple requests appear to be too much for them to deal with in an ethical and timely manner.

The trimmer works well and doesn't irritate my skin. I did have to spend a little time figuring out which side worked for certain areas but after that it became much easier to use.

Ordered mid April, shipped April 29th. Tracking stuck in transit May 4th for two weeks. Complained, told to be patient. Now unable to locate. Want refund. Working on it, now May 23rd. Don't see much hope of getting it.

Scammers. Recurring charges. These are 5 dollars on SHEIN.

I tried it on my c section scar area and was nervous at first. But it didn’t tug or hurt at all, which surprised me. It just moved smoothly over everything.

Took forever to arrive. Cheap and useless. No better than your average razor. In fact, it takes longer than a razor, as I found I needed to go over and over to actually get the job done. Was going to return but reading reviews, looks like that’s a nightmare I don’t need. Also I was added to a subscription for replacement parts. I managed to unsubscribe but even that took a bit of persistent detective work. I wish I could give zero stars. Rubbish, shonky product, dodgy business practice.

Close, wax-smooth type of shave? No. An ordinary electric hair trimmer? Yes. Not a replacement for razors of waxing in my opinion, as it’s cannot get anywhere near close enough to the smoothness of a classic razor or waxing unfortunately.

Terrible product, my Dermave electric shaver was faulty and broke into pieces the minute I took it out of the box.
I emailed the team to report this and request a refund, but they never replied.

I got a 2 in 1 shaver that broke on the second use. I tried to get the money back guarantee but all they did was give me the run around even after agreeing to pay shipping. It’s been 6 months and I’m out my money and no product. The product is terrible anyway.

The trimmer is terrible. Worst I have ever used. I wish I had seen real reviews. I was misled with what I saw online and I wish I hadn't spent money on this. Please do not buy!

This product not only takes six years to get to you because it ships from China, it also breaks within seconds of using. Which would be fine if parts were easy and inexpensive to replace, but no. If something breaks it will take another six years before it arrives to repair it. Don't even think about asking for a refund, they want you to pay for shipping back to China and won't even offer a replacement.

Do not believe the ads of the onlyfans chick's that are trying to sell you a product. Which I am surprised they can use it around their herpes sores. Do not buy this product. It will only disappoint you.

Dermave trimmer would have cost 5c to be made in a factory in China. I paid this company $60. It is cheap rubbish. It doesn't charge properly. The lid at the bottom falls off. The adjustment length comb is oversized at 1 length option. It does not trim to the skin leaving stubble. It cut me in 2 places. Not safe to use. Dealing with this company is useless. They, and their product, are a scam. I am reporting them to Instagram which was where I saw their ad. I have been scammed. This trimmer is going in the bin. And I hope they will be charged with fraud if I have anything to do with it.

Dermave ladies grooming wireless device.. This company has let me down in more than one way. Constant excuses on why they won’t refund or replace their woman’s shaver. I bought their safety shaver (pink) that claims to not nick a woman anywhere, specially those sensitive areas. On the very first time she used it the circular cutting aspect part of the device cut her pretty good taking the skin with it.. now it was down below so she refuses to try it again. Now I didn’t get right on reaching out to the company in fact it was delivered to me on December 20th and I reached out to the company on January 19th approximately 1 week after she used it. She can’ hadn’t used it right away when I bought it. I had asked for my money back do to the cutting and their first response was I was outside their 30 day return so I would get no refund. My next attempt was then to get it replaced as a defective unit. They said they do that but I have to prove it’s defective. They asked for a video of me explaining what’s wrong with it. I responded that I’m not a subject matter expert on their device so I wasn’t going to attempt to describe what was wrong with it other than it cut my wife, so therefore it must be defective. The claim is that it won’t nick or cut you and in fact it nicked my wife sorry. After multiple failed attempts to upload a video to their site because they require such a small video and even my 15 second videos were too big for their website to handle. They kept asking me to attempt to upload it in a way that I wasn’t understanding. I’m an older gentleman and new technology and I are not good friends. Their site claims to have a six month warranty on parts which was responded with “that six months warranty, only comes in the play if you buy the extended warranty” they confirmed I did not purchase any extended warranty and started leaning on me to send videos in the format in which they required. I told them that the video I would be sending is just a basic video of the device.. what did they want me actually showing the device cutting my wife. They offered a 30% refund in a good faith gesture, which I declined because that’s an insult. All I wanted was the item to work as described and if not, then give me all my money back or if not replace the item. But excuse after excuse finally they won I gave up. I said this stress is not worth $45. The amount I paid for it. And it’s partly my fault because I looked for a inexpensive or cheap way to get my wife an item to cut her sensitive areas and that’s just what it did it cut her sensitive areas. People listen to me for items such as this don’t look for the inexpensive way out. There are much better products out there, but yes, cost a little bit more money but One they will do what they’re intended to do and two if you have a problem, you’re not gonna get a bunch of excuses when you try to get your money back or get stuff replaced. I would stay away from Jr companies like this one trying to make their mark in society off of our money selling a product that obviously doesn’t do what ex supposed to do all the time.

As other reviewers have mentioned, I bought the 2-in-1 trimmer. It worked for a few months, then just stopped. Customer service made me record a video to prove that it doesn't work, and then let me know that I would need to pay a shipping fee for a replacement after their finance department sent me an invoice. It's been almost 2 months and they refuse to send me the invoice. When I check in for an update, I receive the same 3 prepackaged responses telling me to check my inbox from time to time. I also told them I was going to dispute the charges because they aren't giving me a solution and they say we are giving you a solution if you pay the shipping fee....

This product is overhyped and does not work as advertised. The Dermave Trimmer only works with dry skin, not also with wet as advertised. I am disappointed in the quality of this product.

There are 600+ positive reviews on their website, but no way for verified customers to leave a review. This is a scam.
I bought the 2-in-1 trimmer. It worked for a while, then just stopped. Customer service made me record a video to prove that it doesn't work, and then let me know that I would need to pay a shipping fee for a replacement after their finance department sent me an invoice. It's been a month and they refuse to send me the invoice. When I check in for an update, I receive the same 3 prepackaged responses telling me to check my inbox from time to time.

This product not only didn’t do what it promised, but after using it a handful of times in less than 2 months it has already stopped working, even after being charged all day. Not to mention the bottom piece was constantly falling off. I inquired twice and received no support. Save your money, don’t buy this scam