Dermatica Anmeldelser 1 622

TrustScore 4 av 5

4,1

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Well I have tried many things in my life time and although my problem has not been to severe it is still something that drives me crazy and around my nose area I have had this nonstop problem that jus... Vis mer

Vurdert til 5 av 5 stjerner

Dermatica has genuinely changed my life. I’ve waited until now to review, as described to me on my journey things don’t happen over night. I started my Dermatica journey 6 months ago. I can’t believe... Vis mer

Vurdert til 5 av 5 stjerner

I love the quality of the tretinoin formula. I switched from Amazon pharmacy because I felt their tretinoin wasn't doing anything for me. I'm so glad I switched because Dermatica's formula works so we... Vis mer

Vurdert til 1 av 5 stjerner

Terrible customer service. Unresponsive doctors. They also do not give you a heads up before shipping your order so you have no availability to make changes before it’s shipped. You’re better off or... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Hudpleieklinikk
  2. Dermatolog

Opplysningene stammer fra ulike eksterne kilder

Expert dermatologists offering clinically proven prescription medicines to combat acne and fight ageing with next day delivery.


Kontaktopplysninger

4,1

Bra

TrustScore 4 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

This company has great customer service and easy to reach!

Had some delivery issues but customer service immediately took care of me. They stand by their product! Don’t ever try Y our skincare. It broke my face out and only used it twice! They still made me pay almost $200 for 3 months for something I can’t even use. This company wouldn’t do that! They stand by their product!

4. desember 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

There is a delay in getting the…

There is a delay in getting the products. I am being asked to review and I don't even know what I am getting or when I am getting it.

28. november 2022
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Svar fra Dermatica

Hello Stephanie

Thank you for taking the time to share insights of your experience so far. At this stage we just ask for a review of the consultation process itself, although we hope that you are able to come back and review your treatment once you have seen results. 

Within your Dermatica account you can see your current treatment and treatment plan along with details of when the last treatment was dispatched or when the next dispatch will be.  All orders are dispatched via USPS First Class, which normally arrives within 1-3 working days but can take up to 5 working days.  However, despite our best efforts to deliver your parcel on time, sometimes USPS experience problems with their deliveries, they have advised us that deliveries may take up to 10 working days.  Please kindly let us know if you have not received it after this time, so we can continue to assist you further. 

We look forward to supporting you further to achieve your skin goals! Should you require any assistance regarding your treatment with us, you can reach out to our friendly Customer Care team via our contact form: https://bit.ly/dmtcahelp 

We are always here to help 

Take care
The team at Dermatica

Vurdert til 5 av 5 stjerner

Wonderful service !

25. november 2022
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Svar fra Dermatica

Hello Mario

Thank you so much for your 5-star review! We will share this with our team to let them know to keep up the amazing work.
We’re here for you anytime and you can reach out to our friendly Customer support team via our contact form: https://bit.ly/dmtcahelp
Take care,
The Team at Dermatica

Vurdert til 5 av 5 stjerner

The bottle you guys made for me is a miracle in a bottle

The bottle you guys made for me is helping my skin so much....I have roscaea and it's always red and then I get the pustles......they itch and burn and then I get more and more but within less than a week my skin has already looked so much better....I can actually wear a lil makeup now....thank you so much and will be purchasing more.....it has really boosted my confidence as I didn't want to leave the house....thank you for what you're doing to help people....

21. november 2022
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Svar fra Dermatica

Hello Erin

Thank you so much for taking the time to share your experience at Dermatica. Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. We look forward to continuing to support you to achieve your skin goals!
We’re here for you anytime and you can reach out to our friendly Customer support team via our contact form: https://bit.ly/dmtcahelp
Take care,
The Team at Dermatica

Vurdert til 5 av 5 stjerner

I can see it from the Thai lady was on…

I can see it from the Thai lady was on the YouTube has been told to a lot of people and her face was improving.
I was happy to see your replied to me about the cream ingredients and all.
I’m looking forward to seeing the change of my face . I have a such a good experience with you.
Thanks

25. november 2022
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Svar fra Dermatica

Helo Weeraya

Thank you so much for taking the time to provide insights of your experience. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers.
We’re here for you anytime and you can reach out to our friendly Customer support team via our contact form: https://bit.ly/dmtcahelp
Take care,
The Team at Dermatica

Vurdert til 5 av 5 stjerner

Very fast replies from everyone

Very fast replies from everyone. Professional and friendly :)

22. november 2022
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Svar fra Dermatica

Hello Debbie

Thank you so much for your 5-star review! We will share this with our team to let them know to keep up the amazing work.
We’re here for you anytime and you can reach out to our friendly Customer support team via our contact form: https://bit.ly/dmtcahelp
Take care,
The Team at Dermatica

Vurdert til 5 av 5 stjerner

Improving my skin

I like the company is worry about each case

22. november 2022
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Svar fra Dermatica

Hello Karla

Thank you so much for taking the time to provide insights of your experience. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers.
We’re here for you anytime and you can reach out to our friendly Customer support team via our contact form: https://bit.ly/dmtcahelp
Take care,
The Team at Dermatica

Vurdert til 5 av 5 stjerner

Great consultation

I’m very pleased with the effectiveness and professionalism with the consultation. Its as the dermatologist can read my mind and prescribed exactly what I had hoped for - Tretinoin and Niacinamide starting from a lower strength 0.015 and gradually increased to ensure my sensitive skin’s adaptation and prevent irritation:) Couldn’t be happier and will be waiting for my dermatica to arrive to start the program/treatments. Thank you so much!

18. november 2022
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Svar fra Dermatica

Hello Lily

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
We’re here for you anytime and you can reach out to our friendly Customer support team via our contact form: https://bit.ly/dmtcahelp
Take care,
The Team at Dermatica

Vurdert til 5 av 5 stjerner

Fabulous products

I love the product and the company is dependable and easy to reach. Thanks for a great job and great products.

17. november 2022
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Svar fra Dermatica

Hello Lolly

Thank you so much for your 5-star review! We will share this with our team to let them know to keep up the amazing work.
We’re here for you anytime and you can reach out to our friendly Customer support team via our contact form: https://bit.ly/dmtcahelp
Take care,
The Team at Dermatica

Vurdert til 5 av 5 stjerner

It was easy and takes all the guess…

It was easy and takes all the guess work out for me. No more 14 steps and getting no where with my melasma.

14. november 2022
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Svar fra Dermatica

Hello Trisha

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
We’re here for you anytime and you can reach out to our friendly Customer support team via our contact form: https://bit.ly/dmtcahelp
Take care,
The Team at Dermatica

Vurdert til 5 av 5 stjerner

Easy and quick

Easy and quick! Gave me exactly what I wanted in a custom formula.

13. november 2022
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Svar fra Dermatica

Hello Lindsey

Thank you so much for your 5-star review! We will share this with our team to let them know to keep up the amazing work.
We’re here for you anytime and you can reach out to our friendly Customer support team via our contact form: https://bit.ly/dmtcahelp
Take care,
The Team at Dermatica

Vurdert til 4 av 5 stjerner

The products are very nice

The products are very nice, but the Dermatica team does not check in very often with me to see how things are going. As well, there are only two items in the formula as compared to Agency which puts 4 active ingredients in their formula.

1. oktober 2022
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Svar fra Dermatica

Hello There

We are grateful that you took the time out to leave us a review. Your insights help us to improve service for everyone.
We’re here for you anytime and you can reach out to our friendly Customer support team via our contact form: https://bit.ly/dmtcahelp
Take care,
The Team at Dermatica

Vurdert til 4 av 5 stjerner

So far I’m confident with the…

So far I’m confident with the consultation and the ingredients that they made, hopefully my years of spending too much searching for a good results ragarding my black spots will put to an end.

12. november 2022
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Svar fra Dermatica

Hello Mary

Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to continuing to support you to achieve your skin goals!
We’re here for you anytime and you can reach out to our friendly Customer support team via our contact form: https://bit.ly/dmtcahelp
Take care,
The Team at Dermatica

Vurdert til 5 av 5 stjerner

So far so good.

11. november 2022
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Svar fra Dermatica

Hello Anthony

Thank you so much for your 5-star review! We will share this with our team to let them know to keep up the amazing work.
We’re here for you anytime and you can reach out to our friendly Customer support team via our contact form: https://bit.ly/dmtcahelp
Take care,
The Team at Dermatica

Vurdert til 5 av 5 stjerner

Easy to To Do

Very easy To do the consultation.

10. november 2022
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Svar fra Dermatica

Hello Cheri

Thank you so much for taking the time to share your experience at Dermatica. Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. We look forward to continuing to support you to achieve your skin goals!
We’re here for you anytime and you can reach out to our friendly Customer support team via our contact form: https://bit.ly/dmtcahelp
Take care,
The Team at Dermatica

Vurdert til 3 av 5 stjerner

I like how quick the response was and…

I like how quick the response was and the comfort of having a professional. However, I didn't really feel like all of my concerns were fully addressed, just the major one. And the email response, though very informative, felt a little generic.

10. november 2022
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Svar fra Dermatica

Hi Andrea,

Thanks for your review and sharing your insights, we really appreciate it. While our treatments are tailored to you based on your consultation, it sounds like your experience with Dermatica is not what you were expecting and we’re happy to see how we can help.

We are sorry to hear that you feel as though all of your concerns weren't addressed. When our clinical team review your consultation they try to offer the best treatment plan for you at the time. We would also like to advise we can only treat one concern at a time however some of out treatments contain ingredients that target multiple concerns simultaneously. 

When we reach out to your regarding your treatment plan we try to inform you in depth which we hope answers all of your questions. We apologise if this did come across as generic as we pride ourselves on providing the best possible service, we however thank you for you feedback which really helps understand if anything needs to be addressed. 

We are happy to review your treatment plan for you if you could please contact our customer service department on help@dermatica.co.uk (mailto:help@dermatica.co.uk) for further assistance. 

Take Care

The Dermatica team

Vurdert til 5 av 5 stjerner

Great Dermatoligist Doctor

Presonally I liked the way they make question about your overall health ..for example any past reactions to face creams..what type of skin do you have.....Anything that will help them know so that the fomula can be done according to your needs...I really am Faithful that this cream will be helping me out...Thanks Dermatica ..we will be keeping in touch..

9. november 2022
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Svar fra Dermatica

Hello Josefina

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
We’re here for you anytime and you can reach out to our friendly Customer support team via our contact form: https://bit.ly/dmtcahelp
Take care,
The Team at Dermatica

Vurdert til 5 av 5 stjerner

The process it easy to follow

The process it easy to follow. Follow-up questions were asked about the current products I use to make sure my formula would meet my needs without being an issue. It was very thorough.

4. november 2022
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Svar fra Dermatica

Hello Vicky

Thank you so much for taking the time to share your experience at Dermatica. Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. We look forward to continuing to support you to achieve your skin goals!
We’re here for you anytime and you can reach out to our friendly Customer support team via our contact form: https://bit.ly/dmtcahelp
Take care,
The Team at Dermatica

Dette er Trustpilot

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Lær om anmeldelsesprosessen på Trustpilot.

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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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