Delightholidays Anmeldelser 

100
•
TrustScore 4.5 av 5

4,6

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

We booked a trip to Antalya. MR.Lee was really really good. Our flight was cancelled because of Microsoft outage.We tried to contact Lee he given me his personal WhatsApp number. So that we can commu... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I spoke to Jones, he was extremely patient as i can be a very difficult customer. He percervered and helped calm my anxieties in regards to making rhw booking. He made the process a lot easier for me... Vis mer

Selskapet har svart

Vurdert til 3 av 5 stjerner

Team are nice to talk to. Been pushed from pillar to post from the beginning with them booking the wrong hotel to then paying to upgrade to another hotel to then be put back to the same hotel we didnt... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Joseph was helping me with booking my holiday today. He was absolutely brilliant, nice, funny and very professional. Joseph was very helpful and used his expertise to advise me as it’s my first time b... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Reisebyrå

Skrevet av virksomheten

Delight Holidays is a trading name of Plenty Holidays Ltd, whose registered office is at Queens Court, 9-17 Eastern Road, Romford, Essex, RM1 3NH Plenty Holidays Ltd is a Member of the Travel Trust Association (Q7559), ATOL number 11596. All the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate.


Kontaktopplysninger

4,6

Enestående

TrustScore 4.5 av 5

100 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,6

Alle anmeldelser

(100)

0 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Roydon was so helpful

Roydon was so helpful. We booked with him for May of this year . All went smoothly. Have just rebooted for September. He is fantastic. X

13. mai 2023
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Svar fra Delightholidays

Dear Helen Murray,

Thank you so much for your lovely comments. Which will be passed on to Royden.

We do hope you have a wonderful time away and that you book with us again in the future.

Best Regards
Delight Holidays.

Vurdert til 5 av 5 stjerner

It’s a very nice company

It’s a very nice company. Their customer service is excellent.

12. mai 2023
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Svar fra Delightholidays

Dear Aneesh Mathew,

Thank you so much for your lovely comments.

We do hope you have a wonderful time away and that you book with us again in the future.

Best Regards
Delight Holidays.

Vurdert til 3 av 5 stjerner

Good in the end

I am so disappointed with this company. I booked a city break to Barcelona via wowcher which ended up being a completely waste of money (1 day only out of 3 paid for due to poor flights) so I had to end up changing all the details to actually have some time there. My representative told me the hotel is in Barcelona, it is not. I was also told the airport I was going to was just 30 mins from the hotel and not to add on transfers as it would be cheaper to get a taxi. I made the booking on the phone trusting the agent to then find out after that the hotel is 30+ mins from Barcelona and an hour from the airport. I then phoned back up to add on the transfers and then said I couldn't, which is very dodgy. I work for a travel company and this is just a major red flag. I am now going to have to spend what it would have cost to stay in the centre in taxis. I'm so disappointed. I knew when I saw the offer it was too good to be true and I'm so gutted I just didn't arrange myself like I normally would. I now just hope everything is ok when I arrive!

UPDATE: I managed to change my hotel for a supplement and all was ok when arrived. I also received a call from the manager to explain the situation in more detail, which I understand. I believe if I had booked directly with Plenty Holidays from the get go and choose the hotel / airport myself to begin with it would have been a 5* service. I believe issue here is their contract with Wowcher trying to get clickbait offers. I have changed my rating as I was able to change my holiday in the end but as it has costs me a lot more money and time I cannot put as 5*.

8. mai 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Highly recommend

Lee was exceptionally patient + helpful in booking our all inclusive holiday to Cyprus. He found us very good deals on everything we needed (flights, travel, upgraded rooms) and I would recommend him to anyone who wants an easy + good value holiday booking experience.

2. mai 2023
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Svar fra Delightholidays

Dear Sophie Roberts,

Thank you so much for your lovely comments. Which will be passed on to Lee.

We do hope you have a wonderful time away and that you book with us again in the future.

Best Regards
Delight Holidays.

Vurdert til 5 av 5 stjerner

Ask to talk to Aldrin for a great service

I called Delight Holidays for some help planning and booking a holiday for our group of 9 people. I received an exceptional service from Aldrin who has talked me through various different flight/hotel options across different European countries. I was on the phone to Aldrin for almost 2 hours and just wanted to write this review as he has been very helpful.

28. april 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great and helpful

28. april 2023
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Svar fra Delightholidays

Dear Looby Smith,

Thank you so much for your lovely comments.

We do hope you have a wonderful time away and that you book with us again in the future.

Best Regards
Delight Holidays.

Vurdert til 5 av 5 stjerner

I can’t thank Lee Smith enough for his…

I can’t thank Lee Smith enough for his amazing effort and time spent searching for a better hotel after we booked the first one blindly for very cheap price on the spur of the moment. Trip Advisor reviews absolutely slated the hotel but I never read them until after tge booking, which was non refundable !! Lee made a very special effort for me and found the most amazing hotel for a replacement at the same times and dates. He spent over 2 hours on the phone sorting out the price and availability for our 5 passengers on a very limited (4 days till we go). I will always use this company in future and will follow Lee to whichever company he goes to after because he is the best ever !!!

27. april 2023
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Svar fra Delightholidays

Dear Chris Peat,

Thank you so much for your lovely comments. Which will be passed on to Lee.

We do hope you have a wonderful time away and that you book with us again in the future.

Best Regards
Delight Holidays.

Vurdert til 5 av 5 stjerner

Absolutely excellent

Was the best experience dealing with aldrin I have not been away fir 15vyears threw ill health this man could not do enough to make sure thst all my needs where set in place I shall definitely recommend this company to anyone going to Europe or further afield

21. april 2023
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Svar fra Delightholidays

Dear Michael Hutchinson,

Thank you so much for your lovely comments. Which will be passed on to Aldrin.

We do hope you have a wonderful time away and that you book with us again in the future.

Best Regards
Delight Holidays.

Vurdert til 4 av 5 stjerner

Holiday to Dublin

Had to ring quite a few times to sort out the finer details of booking but it has been sorted now thanks to Joseph.

17. april 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Great service.

Phone answered quickly and Joseph dealt with my enquiry as quick as possible. When my chosen hotel was fully booked he quickly came back to me with suitable alternatives at a cheaper price and taking my personal circumstances into consideration.
Would use them again to book. However my only criticism, is not being made aware of the £20 pp booking admin fee until checking all the holiday details via email before confirming the booking.

15. april 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Efficient and friendly

Joseph was very friendly and efficient he made the booking easy and it was easy to get hold of him when I wanted to ask a question. He replied promptly to emails.

11. april 2023
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Svar fra Delightholidays

Dear Kim Sykes,

Thank you so much for your lovely comments. Which will be passed on to Joseph.

We do hope you have a wonderful time away and that you book with us again in the future.

Best Regards
Delight Holidays.

Vurdert til 5 av 5 stjerner

Joseph was very patient and…

Joseph was very patient and understanding during the booking. He was very professional and answered all our questions politely and professionally. Thanks Joseph for your assistance

14. april 2023
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Svar fra Delightholidays

Dear Tina,

Thank you so much for your lovely comments. Which will be passed on to Joseph

We do hope you have a wonderful time away and that you book with us again in the future.

Best Regards
Delight Holidays.

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