Terrible customer service
Terrible customer service. They did everything they could to refuse my return, hiding behind the “final sale” policy, even though the belt I received looks nothing like the colour shown on their website.
I wanted to return the item because it does not match its online description and presentation, not because I simply changed my mind.
I intend to escalate this matter to both European and US consumer protection authorities, as well as to my bank.
I strongly advise against this company. They are extremely unprofessional and unreliable.








