Decor Lane has done bedding for all my bedrooms in 2 homes and we couldn’t be happier with the quality, elegance and the extra touch of class each room is just oozing with! All our guests who stay s... Vis mer
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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
We ordered 2x CÉLESTE TRINITÉ CHANDELIER - Cosmic Circlet & Ovoid just before Christmas and got delivered on 3rd Jan this year. We really loved the customer support they have. They are quick and suppo... Vis mer
Selskapet har svart
Great treatment and although I didn’t want a full set for this specific room , but had fell in love with some of the beautiful high quality pieces, Decor Lane went above and beyond to make my experien... Vis mer
Selskapet har svart
I bought this for my client's master bedroom and it's gorgeous. Great quality and super soft, and shipped quickly. The packaging was also beautiful and it was nice to get an extra bag! Definitely will... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
At Decor Lane, we are dedicated to providing our valued customers with the finest selection of luxury home goods and an exceptional shopping experience. Our goal is to offer a range of unique and stylish products that not only enhance the aesthetic of the home, but also provide practical functionality.
Kontaktopplysninger
12348 Ventura Blvd, Suite 234, 91604, Studio City, USA
- info@decorlane.com
- decorlane.com
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Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Easy to order and good communication…
Easy to order and good communication from the seller. I would shop here again.

Svar fra Decor Lane
There customer service is fantasticic
There customer service is fantastic. I love their product as well.

Svar fra Decor Lane
Decor Lane Provided the highest of quality
Great treatment and although I didn’t want a full set for this specific room , but had fell in love with some of the beautiful high quality pieces, Decor Lane went above and beyond to make my experience important. Their products are stunning and they provided a personal touch in all aspects of my experience. I will be buying from them again. And will absolutely tell my friends in my community whom many of which are building homes up here on the mountain currently .

Svar fra Decor Lane
Issue resolved! Excellent customer service!
I had an issue with the color of the square accent pillows. The customer service was excellent & sent new pillows with email keeping me up to date. My new Duvet & pillows are absolutely beautiful! Very happy with the whole experience!!

Svar fra Decor Lane
The Customer Service at Decor Lane is…
The Customer Service at Decor Lane is excellent. I ordered a Duvet Set and realized after it shipped that I had ordered the incorrect color. They were able to retrieve the shipment and send the correct color to me.
I will definitely shop with Decor Lane in the future.

Svar fra Decor Lane
Beautiful, Great Quality, Fast Shipping!
I bought this for my client's master bedroom and it's gorgeous. Great quality and super soft, and shipped quickly. The packaging was also beautiful and it was nice to get an extra bag! Definitely will purchase more for future clients. Customer service was also amazing when I had questions on the different bedding set sizes. You won't be disappointed!

Svar fra Decor Lane
Oh my gosh …. beyond belief service!
Oh my gosh! How Great the team is at Decor Lane! Way, way beyond expectations with their quality service… helped me to change and coordinate my order when I realized that I ordered one duvet set with 4 pieces and should have ordered the one with six pieces… then I ordered the down insert and the team worked to coordinate shipping the items… that was awesome.. but wait.. there’s more! I wanted the down topped hotel featherbed topper but the sizes they had would not fit my king mattress… they went to the manufacturer and it’s being custom made just for me! Gave me a discount on top of that too! Wow, wow, just tremendous! Thank you team!

Svar fra Decor Lane
Should have read reviews
Should have read reviews
Con artists is the accurate description
Crap quality and no returns
Hopefully karma will get to the owners one way or the other
I ordered some pictures from Decor Lane…
I ordered some pictures from Decor Lane in Nov 22 and as of 10th January 2023 I am still waiting for their arrival. I have emailed their customer service, used their chat line etc but cannot get a response from this company. They are just completely ignoring all emails. I will never use them again. Bernadette, Dublin, Ireland
This is why you always shop in person
I bought a duvet cover from Decorlane. The color does not match the color in the photo, the stitching is no where near the quality you would expect for this level of cover, I've seen better stitching quality come from Walmart. Be warned there are no returns, refunds, only kind words and offers to sell you more. You're better off to find a product in a in person store. This shopping experience has more of a feel of a bait and switch scam than a honest business.
I am reposting my review here because they are holding my review back from their own website. They are clearly manipulating the reviews on their website and only publish 5 start reviews. You can confirm it yourself, at the time of this posting they have 7, when i purchased it they had 6. My review is still not posted a month later.
PRODUCT DECEPTION
I purchased a duvet for my daughter’s birthday. It was the exact COLOR that she wanted based on decor-lane’s online catalog. We opened the package and could not believe how DULL and BLAND the actual color was. I immediately contacted decor lane. This company delayed sending me a address to return the duvet. They wanted me to try their suggestions. After about 3 or 4 request they finally sent me the address. Our disappointment was so great. Please re-read their return policy. Which was another let down. It cost me a little over $70.00 to return the duvet. The worst return policy I have ever experienced.
Loved my order
I ordered a duvet and pillow cases with 1000 count Egyptian cotton and they were embroidered. They arrived a week before I was expecting and they are stunning. I loved the breathable fabric and all of the detail. The company reached out to me to double check the measurements were very kind. I'm so happy and satisfied with my purchase. Well worth the money spent.
Buyer Beware
I ordered the BELVEDERE DUVET COVER & SHAMS EGYPTIAN COTTON 1200TC - Orange and was completely underwhelmed. The duvet cover and sheets had a different color than advertised and the texture was also not what I epected for a set that cost $374 orginally (I paid $337). I've actually had better sheets from TJ Maxx. The issue is trying to return the set is a huge headache! Customer service offered me $130+ off so I would pay "only" $200 for the set. I wouldn't pay no more than $50 for this set, so no. It took over a week for customer service to provide a return address. They are taking a 10% restock fee and I have to pay for shipping to send the set back. Just a headache. Don't waste your time or money.
Loved my Egyptian cutlery
Loved my Egyptian cutlery, I was able to track exactly where it came from and the whole process it took to come from where I live. Awesome experience from decor lane thank u so much ☺️
Had a great experience
Had a great experience! The representative was helpful when I got the wrong size and helped me exchange the items easily. Good quality products.
Rip off
Rip off. They sent a size to small and you cannot contact anyone. A thousand dollars. Worst choice I have ever made. Run from this company. Awful return / exchange policy. If you buy from them you are stuck !!!!
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