Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
3,8
9 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 50 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Fan de briques jai voulu essayer cette marque avec le modele RS6 J en suis ravi La construction est assez difficile et demande de la reflexion ce qui repousse le degi et la satisfaction de construire Je recommande cette marque a tous les proches J ai meme contacté le service après vente qui a ete tres reactif
Purchased one of the new models for $349. The order progressed fine, and the delivery happened without issue. The issues started when the box was opened and the model started to be built. Some of the parts the molding was not good, 1 part would just not fit, as its has a bulbous plastic part on the item, one item broke when fitting it and another part again the molding was not correct. Went to the website to order replacement parts, and the web site would not work, would not move past the selecting the parts, just threw up a constant error message saying select items, Not matter what I did added 10, 30,60 items it still did the same. So next part was contact customer services, sent a mail saying this issue, also advising that the website seems not to be working. Then nothing, I chased every day for 3 days with no response. So I have a $349 model that I now have to find replacement parts for as the company are radio silent. Won’t be buying from them again. Lego are more expensive, but you get what you pay for it would seem. Stay away from this company or at least be prepared to have a way to get parts, and some parts are specific to this company.
Svar fra decadastore.com
We apologize for the inconvenience.Our email system experienced a malfunction and was only restored on August 29th. Would you please provide photos to us so we can process a request for free replacement parts. Please contact us freely if you have any further question [info@decadastore.com]
I had ordered a replacement part from CaDA. As an Australian, I am not used to international companies providing customer support overseas but was shocked that within only a couple weeks I had the replacement part. It was a printed part not readily available on their website for a lower-cost kit. I am extremely pleased at the attention my request received!
Their delivery was fast and the part was well packaged. Very highly recommended. A+++
I have ordered 3 models so far. Quick delivery; customer support is helpful if needed. If you are a fan of branded or licensed bricks, it is worth a close look.
Missing parts were delivered fast & complete.
CaDA customer service is beyond expectations !
AVOID!
IT'S A SCAM. ORDER DE27014 WAS PLACED ON 07/12/2025. NO RESPONSE, NO TRACKING HAS BEEN GIVEN. ALL ENQUIRIES ARE DEALT BY BOTS.
YOU HAVE BEEN WARNED.
Arrived two weeks after order in perfect condition in Switzerland. Always received updates about shipping status and replied to an email within a day.
Goed bedrijf. Kreeg alle stukjes goede kwaliteit en snelle service
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