Awful company. The first guy wouldn't give me straight answers when I asked him how much I would need to pay for an IVA and that he would call me back as I said after 1 hour I could not be on the phone any longer. I got called by someone else the following week that said he would call me back and it still didn't happen. I reached out on Whatsapp and had two calls, the second guy was great and really informative. I then got several calls to discuss an IVA and the last person didn't like that I said I need time to think about it, I had been on the phone for 2 hours and it was getting late on the evening. He kept saying the same points and in the end I said I'll leave it. I got a WhatsApp message a few days later telling me the same thing again and that I would end up struggling again in a few months if I don't take this option. Now I didn't think they were allowed to be pushy when it comes to financial decisions. If I change my mind I will speak to Stepchange debt charity not these people.

The staff was very polite n understandable

The people were so patient and kind with me, and it's hard to believe in my current situation that I received so much support from all of you! I am very grateful for every minute of your time! Even when it was emotional and uncomfortable, you all were there for me! Without you all, I wouldn't be able to see the bright light today!
Even now, I still can't believe all these huge worries are gone, after such a long and difficult time...
Thank you for being incredible humans!
Kind regards,
Laura

Absolutely fantastic customer service. They do not judge you and make you feel like you’re being penalised for what has happened.
Excellent communication and they explain everything in detail and in a way you can understand.
Would definitely recommend this company 100%.

Smooth fast efficiant

Really helpful from start to finish

Defenatly recommend

J3 Debt have took a huge weight off my shoulders. I had no idea this kind of help was out there, and felt like I was alone until I reached out. The whole process has been super easy and J3 took over all the hard work for me. Wish I had reached out sooner!

Everyone is so friendly and helpful, made it a stress free experience, thank you Jay and the whole team you've lifted what felt like the world off my shoulders.

Very professional and kind right from the initial contact for advice till we found a solution.

J3 Debt Solutions have been incredibly helpful from the very start through to getting my IVA approved. Their professionalism, patience, and clear communication made the whole process much less stressful.
They took the time to explain everything and always made sure I felt confident in each step. Thanks to their support, my creditor agreed to the IVA, and I couldn’t be more grateful.
Highly recommend their reliable and supportive service.

Very easy to talk to and non judgemental,just friendly and helpful advice,great solutions and easy to set up

All information we needed, very helpfull and friendly and no judgement in regards to our situation we got ourselves into. I would highly recommend

Such a helpful, friendly, knowledgeable team. Every staff member I spoke to was polite and understanding during a stressful time, thank you so much.

Everybody was so friendly and made me feel at ease I would like to thank everybody for giving me a new beginning.
Thank you again
Chris cooper

Very understanding and helpful. And im now in a much better position which is all down to there amazing help

Very helpful for helping us get though this thanks to laura who we deal with lovely person to take to

Very understanding and made the process easy without judgment

They have been nothing but helpful from start to finish!
Made to feel comfortable talking about debts and they went above and beyond to get this resolved!
Highly recommend

I can’t thank this team enough for the support they gave me during a really difficult time. From the first chat they made everything clear and explained my options.
A huge weight has been lifted and I finally feel back in control. If you’re going through a tough situation and need guidance, I’d definitely recommend reaching out.

J3 listened carefully and worked well with me to resolve the financial issue I was facing, the IVA well suited my situation and will enable me to pay as much as I can afford without leaving my family short and it shall provide future security should finances become strained should I go onto to lower income but on the other hand will enable me to do the right thing and pay more if my circumstances improve, it has been a horrible situation to be in made more bearable thanks to a trustworthy and knowledgeable team at J3… thank you!