Easy booking process , professional friendly staff. Kept updated and in contact. Checked in with us before the holiday and during to make sure we were ok and everything as expected. Then on a follow... Vis mer
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Can't fault Debbie's Villas! Attention to detail & personal service from start to finish. You get a call a few days before your departure and to check you're ready and have everything through, then... Vis mer
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The villa was spotless and well equipped kitchen, plates mugs glasses, etc and lots of spare towels . All the bedrooms were spacious and had en suite showers and toilets. Large televisions in every ro... Vis mer
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Fabulous service, great choice of villas, super helpful and good communication. I would urge anyone looking to rent a villa to try Debbies Villas. I know we will be returning again after using them tw... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Debbie's Villas is the perfect choice for anyone looking to book a villa holiday in Orlando. With over 25 years of experience arranging holidays to the Sunshine State, we have the expertise to provide you with an unforgettable vacation. When you book with us, you're not just getting a place to stay for a few weeks - you're choosing a home away from home. We take pride in our property selection process. Each villa on our website has been inspected and approved by our team at Debbie's Villas. We only feature properties that meet our high standards. We are a proud member of ABTA and ATOL so you can book with confidence, knowing that your holiday is financially secure. We adhere to ABTA's strict Codes of Conduct, and our customer service is second to none. We have many happy guests who return to us time and time again, and on top of this, when you book a package holiday through Debbie's Villas, you're also protected under the Package Travel Regulations. Our sales team is highly experienced and knowledgeable about the area, and they regularly visit Orlando to inspect our villas and improve their understanding of the local attractions. We call you before your holiday to answer any last-minute questions you may have, and we follow up with you after your stay to gather feedback and continue to improve our service. At Debbie's Villas, we take pride in offering our guests a truly exceptional experience. Book with us today and discover the magic of Orlando for yourself!
Kontaktopplysninger
Commercial Road 139, TN12, Paddock Wood, Storbritannia
- debbiesvillas.co.uk
4,9
Enestående
867 anmeldelser
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We always book our villas with Debbie’s…
We always book our villas with Debbie’s Villas as find their service excellent. Never had a bad villa yet. Communication is excellent, both pre and post trips and if issues do arise, they are quick to sort matters.
22. juli 2026
Svar fra Debbie's Villas
Thank you so much for your continued support and for choosing Debbie’s Villas. It’s so nice to hear that you’ve consistently been happy with the quality of the villas and the service you receive from our team. We really appreciate your comments about our communication and support, and we look forward to helping with many more trips in the future!
Best customer service 5*
Another excellent Villa and holiday.
The team at Debbies were fantastic too before and after trip.
Best customer service you will receive from a travel company.
24. juni 2026
Svar fra Debbie's Villas
Thank you so much for your fantastic review and kind words!
We’re really happy to hear that you had another fantastic holiday and enjoyed the villa. It also means a great deal to hear such positive feedback about our team and customer service, both before and after your trip.
Thank you again for choosing Debbie’s Villas, and we look forward to welcoming you back again soon!
I would definitely recommend Debbies…
I would definitely recommend Debbies Villas. Whole process was easy and problem free. The Villa was amazing. Great location and in a lovely community. The whole family enjoyed their stay. Will use again in the future.
21. juli 2026
Svar fra Debbie's Villas
Thank you so much for your review! We’re so pleased to hear that you and the whole family enjoyed your stay and loved the villa, location, and community. It was a pleasure having you, and we’d be very happy to welcome you back in the future!
Was very well looked after by Debbie’s…
Was very well looked after by Debbie’s Villas when my mum was taken ill and we had to stay longer
29. juli 2026
Svar fra Debbie's Villas
Thank you for taking the time to leave us a review. I hope your mum is now on the mend and you all arrived home safely from what must have been a very stressful time for you all. Best wishes from the Debbie's Villas team.
Great customer service
Great customer service, before during and after our trip. Such a friendly and knowledgeable company to deal with. Villa was brilliant and the little extras such as the welcome pack show they really think about their customers, will 100% use again if we ever return to Florida.
17. juli 2026
Svar fra Debbie's Villas
Thank you for leaving us a great review! we are so happy you enjoyed our service and most importantly your villa. We look forward to welcoming you back one day.
Lovely villa - would return again
Lovely villa well situated and close to the parks and amenities.
The villa has everything you could need for a long stay and we all enjoyed the outdoor space and pool which felt private and was cleaned regularly.
We would love to return in the very near future and wouldn’t hesitate to recommended the villa and Debbie’s Villas to friends and family.
26. juni 2026
Svar fra Debbie's Villas
Thank you for taking the time to leave us a lovely review. We are so happy you enjoyed your villa and we look forward to welcoming you back one day.
Wonderful Team
Words can not describe what a wonderful company Debbies Villas are. Mike, Lucie and the team are the most professional, kind and genuine people I have ever dealt with as a customer. Nothing is too much trouble ever. I would give 10 stars if possible
11. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Debbie's Villas
Thank you so much for your incredibly kind words. It really means the world to Mike, Lucie and the whole team to know that you’ve felt so well looked after.
We always want our guests to feel supported from the moment they book, Thank you again for taking the time to leave such a lovely review – we really appreciate it and look forward to helping you again in the future!
Amazing service!
Amazing service!
Makes a lovely change to actually have a company call you before you travel to make sure everything’s ok and to make sure you’ve received everything they have sent you. Will definitely book with them again.
18. juli 2026
Svar fra Debbie's Villas
Thank you so much for your lovely feedback! We’re so happy to hear you appreciated the personal touch and that everything was in place before your travels. It means a lot to know you’d book with us again, and we look forward to helping you with your next trip!
The villa was as expected and had…
The villa was as expected and had everything you needed, including a gift package from the owners, tea, coffee, milk, sugar, water, cereal, biscuits a lovely little starter gift for when you get there.
The bad part is the day before leaving someone from Debbie's Villas called to check everything ok but to warn me that customers were having problems with Dollar/Thrifty car hire people. They warned us they would try and say we did not have the cover we needed including breakdown, we knew we had everything and had been before so knew they may try this. But it was worse than expected, they tried to upgrade us a car for an extra 20 dollars per day, we said no and they went on and on, so we knew we would get stitched up on our car then when we went to get it and we was correct it was a very small SUV, basically get 1 suitcase 2 at a push in this car, we have a small suv at home and can get 4-5 suitcases in. In the past most car companies will give you bigger not smaller but as we stood our ground we knew this was going to happen but we was not going to pay another 240 dollars. What I would say is do NOT use Dollar/Thrifty with Debbie's Villas, they may look cheaper but you will have lots of problems, I thing they should stop offering their cars so customers don't have to go through this after a long flight. Debbie's Villas should just use the reputable companies that won't do this, especially as they know this will happen. That or do you own car hire but not through this company.
Another thing is not all villa's will have safe's as we found out, in every other villa we have stayed in with other companies there is always a safe. Now they may say you are in a safe area, but we all know that break-ins can happen anywhere and if you don't have your expensive items/passports in a safe place you may find you aren't insured, so just one thing to check before going.
5. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Debbie's Villas
Thank you for taking the time to leave such detailed feedback. We’re pleased to hear that the villa met your expectations and that you enjoyed the welcome package.
We’re sorry to hear about your experience with Dollar/Thrifty. We completely understand how frustrating this must have been, particularly after a long flight. We do try to make our customers aware of potential issues before they travel, which is why our team contacted you prior to your departure. Your comments regarding the vehicle size, upgrade pressure and overall experience are very helpful, and we will ensure this feedback is passed on and taken into consideration when reviewing the car hire options we offer.
We also appreciate your comments regarding the lack of a safe at the villa. Facilities can vary between individual properties, and we agree that this is something customers may wish to check when choosing their villa.
Thank you again for your constructive feedback and for highlighting both the positives and the areas where you feel improvements could be made. We hope that, despite the difficulties with the car hire, you had an enjoyable holiday overall.
Absolutely brilliant service
Absolutely brilliant service, everything went so smoothly and they were really helpful and answered any questions we had. The villa was as expected and car hire was done for us. I honestly wouldn’t hesitate to use them again and would recommend 100%
25. mai 2026
Svar fra Debbie's Villas
Thank you so much for your wonderful review! We’re very happy to hear that everything went smoothly and that our team was able to help with any questions along the way. It’s good to know the villa and car hire arrangements met your expectations too. We really appreciate your recommendation and look forward to helping you plan another fantastic holiday in the future!
Villa was as described
Villa was as described.
Clean.
Was a couple of wee issues. But minor didn’t even report. I.E. most of the cups were chipped.
Booking was easy they kept in touch through the process
With prompts when to pay, Codes etc.
answered any queries we had promptly.
26. juli 2026
Svar fra Debbie's Villas
Thank you so much for taking the time to leave such detailed feedback. We’re really pleased to hear the villa was clean, as described, and that you found the booking process and communication smooth throughout. We also appreciate you mentioning the chipped cups and will make sure this is looked into. Hope to welcome you back again in the future!
Company good but Villa not as nice as pictured
Just returned from a 3 week stay in a villa rented from Debbie’s villas in Champions Gate ,Can’t fault them as I had a a few calls before going wishing we have a good holiday and one when we arrived back asking if all went okay .
I wasn’t going to write a review on the villa as it wasn’t as nice as we had expected.but if I had read a review like this I would have changed villa .
I had a call a few months before going informing me 2 rooms had been changed and pictures were sent ,which looked great, in reality it was either a secondhand purchase or homemade using scrap timber .
The night we arrived a note was left stating tumble drier and oven broken but new ones had been ordered and were delivered 4 days later,I contacted onsite management and they got us 2 drying racks sent that day .
The-next problem we had to report was a leak in the ceiling which turned out to be the upstairs aircon had a problem, again management guy came out and temporarily sorted as it was a Sunday till it could be fixed , apparently downstairs one had the same problem the week before we arrived.
The games room ,all items old and well used, broken knobs ,pockets on pool table ripped balls fell through onto the floor ,the old tumble drier dumped in there too.
Pool area tiles need re levelling ,furniture needs a good clean had food stains on reverse of cushions ,broken zips ,well used towels ,sun beds and small tables were dirty and need steam cleaned
The mattress in bedroom 3,someone previously had said it had sunk in middle this had still not been replaced.
The furniture throughout villa is old and sagging
Showers poor water flow
I can’t complain about onsite management as everything I reported was sorted ,
The bigger things above I didn’t report till we came home, as too many wee things reported and the villa needs to be updated by the owners, the management team were great but can only do so much
A deposit for damages is taken when booked ,maybe some of the owners fee should be kept back for compensation for the renters
The Location of Championsgate is not too far away from Disney but the traffic makes it a long commute took much more than the 25 mins stated everyday and going to universal was even longer
The onsite facilities not great either ,you have to sign in and your bags are checked as you weren’t allowed to take juice etc in with you ,we had our cool flasks taken off us ,to collect when leaving .no sun shades around cramped pool area unless you paid for a private shack ,didn’t stay long as we couldn’t find anywhere to sit ,
Golf course onsite ,staff rude and tried to get my husband and sons to leave course before finishing game as he wanted home early
Would definitely look at other villas from Debbie’s villas but Wouldn’t go to Championsgate again
2. juli 2026
Svar fra Debbie's Villas
Thank you for taking the time to leave such a detailed review and for your kind comments about the service you received from Debbie's Villas. We're delighted to hear that you appreciated our communication before and after your holiday, and that the local management team responded promptly whenever assistance was needed during your stay.
We're sorry to hear that the villa itself did not meet your expectations. While we're pleased that the replacement oven and tumble dryer were installed quickly and that the maintenance issues were addressed as promptly as possible, we appreciate your comments regarding the condition of the furnishings, games room, pool area and other aspects of the property. We have shared your feedback with the villa owner and management company, as it is important that they are aware of your observations and can review any improvements that may be required.
We're also sorry that you were disappointed with the ChampionsGate resort facilities and your experience at the golf course. As these facilities are managed independently of Debbie's Villas, we don't have any control over their policies or operations, but we appreciate you taking the time to share your experience.
Thank you once again for your honest feedback. We're pleased to hear that you would consider booking with Debbie's Villas again, and we hope we'll have the opportunity to help you find a villa that's a better fit for your next Florida holiday.
Perfect stay,
We booked our villa nearly a year in advance. The service was exceptional from the beginning, we had to make a change then change it back a couple of weeks latter which they were more than happy to accommodate us. Then about 10 weeks before a problem arose with our villa and they went above and beyond to find us another villa which was even higher in standards then our original villa.
We cannot recommend them any more highly, there service is amazing. They ensure that they deliver a 1st class service. The villa was beautiful and well equipped. The management company in Orlando were always quick to respond. All in all Debbies villas ensures from the moment you book with them everything has to meet the highest standard.
9. juli 2026
Svar fra Debbie's Villas
Thank you so much for taking the time to leave such a fantastic review.
We're delighted to hear that you were happy with the service you received throughout your booking journey. While we're sorry that an issue arose with your original villa, we're so pleased we were able to find you an alternative that exceeded your expectations. We always do our very best to ensure our guests can look forward to a wonderful holiday, even when unexpected situations arise.
It's also great to hear that you loved the villa and that the local management company provided prompt assistance during your stay.
Your kind words about our customer service and commitment to maintaining the highest standards mean a great deal to the whole team. Thank you for your recommendation, and if you decide to revisit the Orlando area again in the future, that we hope you will keep us in mind.
I was disappointed with the lack of care
I was disappointed with the lack of control Debbie’s have to deal with the smoking of Marijuana, loud music, adults and kids screaming till 3am almost every night. It completely ruined our enjoyment of the holiday, and we had our two children with us who should not have been exposed to the awful smell of Marijuana, it was consistent throughout the day and made using the pool for the kids unpleasant, so they stopped using it, and even when a change over of guests happened we still had the exact same problems, considering smoking weed in a rental holiday home is illegal and they have a policy that noise must be kept down after ten, nothing was done. When i was called by Debbie’s to check how our holiday had been, there was no offer of a refund for this, only thing offered was 5% off if we booked again, even though this holiday was over £20,000 and ruined by incompetence, a refund should of been given due to loss of enjoyment on this holiday. This was also reported to Debbie on our first day and again to the man who came out to fix our food disposal unit that was broken, and all i was told was to ring the sheriff, we are not local and have no idea how to deal with this on our own and what repercussions we could of faced from the other people. I have used Debbie’s for 3 years in a row, but will be looking elsewhere to a company that can control the environment they rent villa from in the future. Such a shame because the villa was lovely and well maintained.
12. juli 2026
Svar fra Debbie's Villas
Thank you for taking the time to share your feedback. We are sorry to hear that your holiday was affected by the behaviour of neighbouring guests and that this impacted your family's enjoyment.
We're pleased that you found the villa itself to be lovely and well maintained, but we completely understand how upsetting the issues you experienced with noise and the smell of marijuana must have been.
You called us the day after you arrived and only reported the marijuana aspect at that time. We did mention then that this was unfortunately outside of our and the villa owner's control, but we would report to the local management company. We also mentioned that the community security and the Sheriff would be able to assist you. We did not hear from you again until we called you on your return to the UK to see how things were.
If we'd known that you were encountering further issues such as loud music and noise, we would have tried our best to help and sent you our 'Neighbour Noise' information document which guides you on how to deal with this kind of problem, as the last thing we want is for our customers to suffer in silence. While we appreciate that contacting the local Sheriff's Office is not something visitors are familiar with, they are the authority responsible for dealing with disturbances such as excessive noise or any illegal activity and they deal with the issue without any kind of comeback on the person reporting it.
We are sorry that you felt you were unsupported. We genuinely value your loyalty over the past three years, which makes it even more disappointing to hear that this experience has left you feeling this way. Your comments have been taken on board, and we will continue to work closely with our villa owners, local management companies and Homeowners Associations to support guests as much as possible should situations like this arise.
If you would be open to booking with us again, we would do all we can to place you into an area which is less likely to have the kind of issues that a resort-style community may have.
We have used Debbie’s villas for 4…
We have used Debbie’s villas for 4 years now and can’t fault anything about their service. We won’t book with anyone else now.
17. juli 2026
Svar fra Debbie's Villas
Thank you so much for your wonderful review and for your continued loyalty over the past four years.
It means a great deal to us to hear that you've been so happy with our service and that you wouldn't book with anyone else. Providing the best possible experience for our guests is always our priority, so your kind words are truly appreciated.
We look forward to helping you plan many more fantastic Florida holidays in the years to come!
Wouldn’t book anywhere else for Florida Villa
Everything was so easy from booking to arriving first class service
27. juni 2026
Svar fra Debbie's Villas
Thank you for your great review!
Providing a smooth, stress-free experience and first-class service is exactly what we strive for, so it's wonderful to know we achieved that for your holiday.
Thank you for choosing Debbie's Villas. We really appreciate your feedback and do hope that we hear from you again in the future.
Very helpful
Very helpful, always go out of their way to ensure you get exactly what you are looking for, communication is second to none and again when you get home, always a phone call to ensure you were happy and that everything went well.
8. juli 2026
Svar fra Debbie's Villas
Thank you so much for your great review. We're so happy to hear that you've had such positive experiences with us.
Providing helpful, personal service and making sure our guests find the perfect villa is something we take great pride in, so it's lovely to know that our communication and support throughout your holiday stood out. We're also pleased that our follow-up call after your return home was appreciated, as we always enjoy hearing about our guests' holidays and ensuring everything went smoothly.
Thank you again for your kind words and for choosing Debbie's Villas, and we hope to hear from you again in the future.
Excellent service both before and…
Excellent service both before and after.
We had one slight issue with the villa and someone came out and dealt with it within two hours.
We will definitely use Debbie’s villas again.
10. juli 2026
Svar fra Debbie's Villas
Thank you for taking the time to leave us such a lovely review. We're really pleased to hear that you received excellent service both before and after your holiday.
We're also pleased that the issue you reported at the villa was resolved so quickly by the local management team. We always aim to ensure any problems are dealt with as promptly as possible so that our guests can continue to enjoy their holiday with minimal disruption.
Thank you once again for your kind words. We really appreciate your recommendation and look forward to welcoming you back when you next book with Debbie's Villas!
Fantastic company. Great service. Highly recommended!
We have always chosen Debbie’s Villas for our holidays to Florida, with our last being in 2019 and now this year in July 2026. Every experience has been outstanding, which is why we have continued to book with them since 2012.
The villa was immaculate, well maintained, and exactly as described in the listing and photographs. It was equipped with everything we needed for a comfortable stay, and all of the information provided before and during our holiday was clear and easy to follow. The contact details and instructions for reaching the local management team, should assistance have been required, were readily available, giving us complete peace of mind throughout our stay.
What really sets Debbie’s Villas apart is their exceptional customer service. Before we left the UK, we received a courtesy call to ensure we had all the information we needed and that everything was in place for our trip. After we returned home, they contacted us again to check that we had enjoyed our holiday and to gather feedback on our experience. This level of personal service is rare and demonstrates how much they value their customers.
I cannot recommend Debbie’s Villas highly enough. Their professionalism, attention to detail, and consistently excellent service have kept us coming back for well over a decade, and they will continue to be our first choice whenever we visit Florida in the future.
30. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Debbie's Villas
Thank you so much for taking the time to leave a review. We truly appreciate your continued loyalty over the years and that you've chosen Debbie's Villas for your Florida holidays since 2012.
It's fantastic to hear that you enjoyed another great stay and that the villa, information provided, and support throughout your holiday all met your expectations. We're especially pleased that our pre-departure and post-holiday calls made a positive difference to your experience, as providing a personal, caring service is something we pride ourselves on.
Your kind words about our professionalism and customer service mean a great deal to the whole team. Thank you once again for your recommendation and for placing your trust in us for so many years. We look forward to helping you plan many more memorable Florida holidays in the future!
This was our 4 year in a row now we…
This was our 4 year in a row now we have booked with them and I’ve always been so helpful and looking to book next year now
9. juli 2026
Svar fra Debbie's Villas
Thank you so much for your 5 star review. It really means a lot to hear that you've chosen to book with us for the fourth year in a row. We're so pleased to know you've been happy with the service, and it's always a pleasure to help. We look forward to assisting you with your holiday plans for next year and welcoming you back again!
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