My earwax removal appointment at the Kirkcaldy 18 branch was easy to book with plenty of availability. The staff were friendly and knowledgeable and completed my appointment quickly whilst clearly exp... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Get delivery Doctor put a prescription in 8 days ago Phoned and phoned.Now im being told it takes a week.To deliver.This cannot be write.Not the first time Had to phone 111.
Kamil at Dears pharmacy was the friendliest person! Felt extremely comfortable on both visits. First time we were with him for nearly an hour explaining preventatives and the vaccines we could receive... Vis mer
Selskapet har svart
Booked a gender sneak peak test by blood drawn in Glenrothes Glamis Centre 2 weeks in advance, paid a hefty deposit, just to let me know when we arrived to the pharmacy, that they don't have the test... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
A group of pharmacies operating across Dundee, Glasgow, Edinburgh & Fife, Providing a range of services including Travel Clinics, Children’s Vaccinations, Diagnostic & Private Pharmacy Services to support the health & well-being of the communities we serve.
Kontaktopplysninger
Norwood, 3 Beech Rd, G66 4HN, Lenzie, Storbritannia
- 07879192507
- www.dearspharmacy.co.uk
- dearspharmacy.co.uk
Har svart på 60 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
What a difference
What a difference - good customer service, welcoming atmosphere - keep up the good work 👍
I can hear again!
After discovering my GP would not assist with my blocked ear, I went online and found my local Dears pharmacy absolutely would! Within two hours, I had booked online and was being seen by such a lovely pharmacy assistant. She was gentle and patient, and took me through the process so well. It was great, I can finally hear again - thanks to Dears!
Won't be back
Handed in prescription and said I would collect in roughly an hour. I went back & the young girl (who was lovely) informed me they didn't have all my prescription but would 'try' to order it in for later. I don't stay near this pharmacy so I was offered to take script away. I then was told they had found some medication... The counter staff & pharmacist were lovely, however there was a blonde female checking who looked miserable
Fantastic service
Fantastic service, friendly helpful staff
Hammad gave us so much information of…
Hammad gave us so much information of precautions we could take on our upcoming trip to India when we attended for our travel vaccinations.
Useless!
Useless!! I thought when it changed to dears it things would improve! I have yet to get all my medications on my prescription!! “Oh just come back in 2 days” is the standard line!! They have had the perception for a week!! I had to wait and in the 5 minutes I waited on my second visits 6 of the 7 people the lassie served all where told to come back!!
Covid vaccine
I travelled through from Perth to get my Covid vaccine done. Easy to find and park. The staff were friendly and professional and the appointment ran on time. The whole experience was virtually painless.
Ear wax removal at Templehall
Ear wax removal at Templehall. Excellent service. Friendly and efficient.
Was given my vaccine by Becky Omere
Was given my vaccine by Becky Omere. What a lovely lady! So kind, patient and gentle. Great experience from booking online to saying goodbye in the pharmacy. Highly recommend using Dears Pharmacy; thank you!
Quick and painless: Dears Dunfermline
Use Dears Dunfermline for Covid-19 and flu vaccines. The pharmacist there is fantastic at administering injections and each I have had has been painless, stress free and delivered with kindness. Thank you.
Very professional
Very professional, Quick and easy!
Very poor customer service
Very poor customer service. Wouldn't listen when the customer was trying to explain. Proceeding to make the customer out to be stupid thinking my 11 year old would understand it better than me (30 year old) The worst experience but to then laugh when i asked how i go about filing a formal complaint. Never again. I would rather walk 1 hour to another chemist than go to one that's on my doorstep if that's how customers are getting treated.
Great friendly staff
Great friendly staff, always welcoming. Give advice on any ailments saves you having to go to the doctors which is very helpful.
Wax removal…
Kerry was professional and explained what to expect during ear wax removal and was able to put you at ease throughout the procedure .
Excellent service
Excellent service. Thank you. There was a problem with my vaccination not of their making and Dears Dunfermline just didn’t give up until it was solved.
I dropped into the pharmacy to get my…
I dropped into the pharmacy to get my travel vaccinations. Ada was very helpful in making recommendations for my trip, and there was no discomfort when applying the injection.
Friendly staff
Friendly staff. Suzanne was very helpful and explained the service very well. Over all a great experience. This was at the big 1 down Kirkcaldy high street
T-Hall pharmacy rocks!
i ended up getting transferred to T-Hall from the high street store after getting fobbed off 3 times about a stuffed/blocked ear, found the T Hall staff very friendly, helpfull and they were able rectify my issue, and give me great info for future problems. Thank you very much ☺️☺️
NO STARS
NO STARS ! Couldn’t give a monkeys about the customers .
Booked B12 jabs , we both arrived on time to find mobbed , we waited in queue . 5 mins later got given a form to fill in , which we did and handed back to staff . Waited again ( as told to ) another 5/10 mins later told ‘you missed your appointment it was 15 mins ago ; jab not happening . WHAT ?? Totally incredulous … couldn’t believe it , especially as we had battled all the way through tea time traffic and roadworks from the other side of town . I’m still in disbelief at the treatment we were given . Certainly nowhere near person centred and devoid of any empathy whatsoever ; Stonewalled by pharmacist who said ‘well nothings happening today I didn’t get told in time you were here !!!’ 😳🤯 what ??!! Absolutely unbelievable ; in utter disbelief we left . This is not the end of the complaint by any means …
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








