Radius (Ireland) Anmeldelser 1 012

TrustScore 4.5 av 5

4,6

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I had issues with my fuel cards which was a technical issue and I was dealing with a lady ( Ciara) who was of excellent help solved my problem in minutes. She is a pleasure to deal with and so pro... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Thank you.. Cian Flaherty great service, he was knowledgeable, professional, and genuinely focused on finding the best solution for our business needs. Everything was explained clearly, there was no... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I called Radius Velocity yesterday regarding a service charge fee after a failed direct debit. Cian was of great help; he pleaded my case with the manager, and the penalty was reversed as a goodwill g... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Outstanding service from start to finish. Oliver Hipkins was knowledgeable, professional, and genuinely focused on finding the best solution for our business needs. Everything was explained clearly, t... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Drivstoffleverandør
  2. Bedriftstjenester
  3. Dieseloljeleverandør
  4. Betalingstjeneste

Om Radius (Ireland)

Skrevet av virksomheten

Complete Fuel Solutions
  • DCI is Ireland’s leading fuel card network providing innovative and bespoke fuel management solutions to 49,000 customers, from one vehicle to large fleets, petrol, diesel, hybrid and electric, we have the solution for you.
  • Complete Network Coverage
  • We offer the largest network of any fuel card provider with 1,900+ sites offering full geographical coverage across Ireland, including HGV, 24-hour and branded sites. EV customers have 1,400+ charge points, making DCI the ideal solution for mixed fleets. European haulage customers can access our 10,000+site European network.
  • Complete Account Control
  • Our award-winning account management software Velocity comes standard with all our accounts and provides a complete overview of your fuel cards, telematics and costs. Enabling you to spend less time on administration and more on your business. Velocity will maximise your fuel efficiency and increase driver safety, lowering your risks and business costs.

    See all fuel cards


  • Kontaktopplysninger

    4,6

    Enestående

    TrustScore 4.5 av 5

    1k anmeldelser

    5 stjerner
    4 stjerner
    3 stjerner
    2 stjerner
    1 stjerne

    Har svart på 100 % av de negative anmeldelsene sine

    Svarer vanligvis i løpet av én uke

    Slik bruker virksomheten Trustpilot

    Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

    Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

    Vurdert til 5 av 5 stjerner

    I had issues with my fuel cards which…

    I had issues with my fuel cards which was a technical issue and I was dealing with a lady ( Ciara) who was of excellent help solved my problem in minutes. She is a pleasure to deal with and so professional.

    Alan.

    Specialist Security Services.

    17. april 2026
    Anmeldelse skrevet uten oppfordring
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    Svar fra Radius (Ireland)

    Hi Alan, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Ciara on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.

    Kind regards,
    Radius Business Solutions (Ireland) Limited

    Vurdert til 1 av 5 stjerner

    I wouldn’t recommend this company

    I wouldn’t recommend this company. I pay less at the pump than using the card. Be very careful. Scam.

    28. februar 2026
    Anmeldelse skrevet uten oppfordring
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    Svar fra Radius (Ireland)

    Dear Customer, We’re sorry your experience didn’t match your expectations. We would like the opportunity to investigate your query further however we are unable to locate your account.
    Please could you contact us at customerservices.dci@radius.com and We can review your account and work with you to resolve any issues as quickly as possible.

    Vurdert til 5 av 5 stjerner

    Excellent service 👍

    13. april 2026
    Anmeldelse skrevet uten oppfordring
    Logoen til Radius (Ireland)

    Svar fra Radius (Ireland)

    Good Afternoon, thanks for your Trustpilot review! We would like to express our gratitude for taking the time to share your feedback. We are pleased to hear that your experience with our services met your expectations.

    Kind regards,
    Radius Business Solutions (Ireland) Limited

    Vurdert til 5 av 5 stjerner

    Good customer service

    Good customer service. I was dealing with Daniel who was very helpful

    9. april 2026
    Anmeldelse skrevet uten oppfordring
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    Svar fra Radius (Ireland)

    Hi Kris, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Daniel on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.

    Kind regards,
    Radius Business Solutions (Ireland) Limited

    Vurdert til 5 av 5 stjerner

    Helpful staff

    Had an issue with fuel cards, and Cian was very helpful.
    The website is very easy to navigate, also.

    9. april 2026
    Anmeldelse skrevet uten oppfordring
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    Svar fra Radius (Ireland)

    Good Afternoon, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Cian on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.

    Kind regards,
    Radius Business Solutions (Ireland) Limited

    Vurdert til 5 av 5 stjerner

    DANI

    I spoke with Dani this morning and he was extremely helpful , friendly and polite. He resolved my request within minutes. Thank you Dani

    9. april 2026
    Anmeldelse skrevet uten oppfordring
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    Svar fra Radius (Ireland)

    Good Afternoon, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Dani on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.

    Kind regards,
    Radius Business Solutions (Ireland) Limited

    Vurdert til 1 av 5 stjerner

    Absolute scam

    Absolute scam! Avoid them. Their prices are always higher than you pay at the pump. 25 cent higher today!

    8. april 2026
    Anmeldelse skrevet uten oppfordring
    Logoen til Radius (Ireland)

    Svar fra Radius (Ireland)

    Dear Customer, We’re sorry your experience didn’t match your expectations. Despite us operating in a very transitory marketplace the global oil market is very volatile at the moment and we cannot guarantee to beat pump prices. However, we would like the opportunity to investigate your pricing feedback further. Please could you contact us at customerservices.dci@radius.com and We can review your account and work with you to resolve any issues as quickly as possible.

    Vurdert til 5 av 5 stjerner

    Thanks to Layla and Ciara in the Galway…

    Thanks to Layla and Ciara in the Galway office for their professional advice and service on the various cards available.

    24. mars 2026
    Anmeldelse skrevet uten oppfordring
    Logoen til Radius (Ireland)

    Svar fra Radius (Ireland)

    Hi Declan, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Layla & Ciara on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
    Kind regards,
    Radius Business Solutions (Ireland) Limited

    Vurdert til 5 av 5 stjerner

    Great customer service

    Was dealing with Cian over phone and Email about an issue on my account and he sorted it straight away. Top class customer service.

    2. april 2026
    Anmeldelse skrevet uten oppfordring
    Logoen til Radius (Ireland)

    Svar fra Radius (Ireland)

    Good Morning, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Cian on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
    Kind regards,
    Radius Business Solutions (Ireland) Limited

    Vurdert til 1 av 5 stjerner

    DCI is a robbery company

    DCI is a robbery company, they over charge all the time, at the pump was 1.75, they charged 1.89 even 2.21... card maintenance fees, I had cards with them, not any more.
    better to go with petrol station cards, no extra costs

    19. mars 2026
    Anmeldelse skrevet uten oppfordring
    Logoen til Radius (Ireland)

    Svar fra Radius (Ireland)

    Dear Customer, thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. Despite us operating in a very transitory marketplace this is uncommon. We are struggling to find your account on our system, Can you please forward your account number and name on the account to our team at customerservices.DCI@Radius.com. We’ll work with you to resolve any issues as quickly as possible
    Kind Regards,
    Radius Business Solutions (Ireland) Limited

    Vurdert til 5 av 5 stjerner

    First Class Customer Service

    Daniel was very quick and efficient in resolving my query making it straightforward and stress free. A very pleasant gentleman, thank you, Daniel!

    30. mars 2026
    Anmeldelse skrevet uten oppfordring
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    Svar fra Radius (Ireland)

    Hi Lizzie, thanks for your Trustpilot review! We would like to express our gratitude for taking the time to share your feedback. We are pleased to hear that your experience with our services met your expectations.
    Kind regards,
    Radius Business Solutions (Ireland) Limited

    Vurdert til 5 av 5 stjerner

    Cian in customer service was very…

    Cian in customer service was very helpful and professional. He helped me setting the limits and that was very helpful and was very efficient and quick

    20. mars 2026
    Anmeldelse skrevet uten oppfordring
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    Svar fra Radius (Ireland)

    Hi Santosh thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Cian on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
    Kind regards,
    Radius Business Solutions (Ireland) Limited

    Vurdert til 4 av 5 stjerner

    Great Help From Custumer Serivce

    Great Help From Custumer Serivce.
    Jenny

    20. mars 2026
    Anmeldelse skrevet uten oppfordring
    Logoen til Radius (Ireland)

    Svar fra Radius (Ireland)

    Hi Jenny, thanks for your Trustpilot review! We would like to express our gratitude for taking the time to share your feedback. We are pleased to hear that your experience with our services met your expectations.
    Kind regards,
    Radius Business Solutions (Ireland) Limited

    Vurdert til 1 av 5 stjerner

    Ethically questionable pricing practices

    I was charged €60 fee for a €49 direct debit that did not go through. When the direct debit did not go through I was sent an email with a link for the payment and I made the payment promptly. My bank charged me €10 for the failed direct debit. I called raduis to inquire about the €60 fee as I was not aware that they charge me for the missed direct debit and I thought it was unreasonable as the €60 fee is €11 more than the amount I was supposed to pay, that is a whooping 122% more than the original fee!! If the bank could charge me €10 why should they charge me €60? that is too commercially agressive and profit-focused to the detriment of customers in these diffucult times !!

    26. mars 2026
    Anmeldelse skrevet uten oppfordring
    Logoen til Radius (Ireland)

    Svar fra Radius (Ireland)

    Dear Mzingaye, we are sorry to hear about the experience you have received. We are struggling to find your account on our system, Can you please forward your account number and name on the account to our team at customerservices.DCI@Radius.com. We’ll work with you to resolve any issues as quickly as possible.
    Kind Regards,
    Radius Business Solutions (Ireland) Limited

    Vurdert til 5 av 5 stjerner

    Great customer service received from…

    Great customer service received from Niamh. Very informative and helpful.

    24. mars 2026
    Anmeldelse skrevet uten oppfordring
    Logoen til Radius (Ireland)

    Svar fra Radius (Ireland)

    Hi Brian, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Niamh on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
    Kind regards,
    Radius Business Solutions (Ireland) Limited

    Vurdert til 5 av 5 stjerner

    Absolutely spot on Dani was genuinely…

    Absolutely spot on Dani was genuinely brilliant he helped me step by step setting up my cards top job Dani thanks so much

    Ian

    20. mars 2026
    Anmeldelse skrevet uten oppfordring
    Logoen til Radius (Ireland)

    Svar fra Radius (Ireland)

    Hi Ian, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Dani on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
    Kind regards,
    Radius Business Solutions (Ireland) Limited

    Vurdert til 5 av 5 stjerner

    Excellent service from Cian

    Excellent service from Cian , very helpful and polite 10 out of 10 👏👏👏👏

    19. mars 2026
    Anmeldelse skrevet uten oppfordring
    Logoen til Radius (Ireland)

    Svar fra Radius (Ireland)

    Hi Nathan, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Cian on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
    Kind regards,
    Radius Business Solutions (Ireland) Limited

    Vurdert til 5 av 5 stjerner

    Thank you Cian.

    Thank you..
    Cian Flaherty great service, he was knowledgeable, professional, and genuinely focused on finding the best solution for our business needs. Everything was explained clearly, there was no pressure, and the setup process was quick and smooth. Since signing up, managing fuel expenses has been much easier and more cost-effective.

    19. mars 2026
    Anmeldelse skrevet uten oppfordring
    Logoen til Radius (Ireland)

    Svar fra Radius (Ireland)

    Hi Christy, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Cian on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
    Kind regards,
    Radius Business Solutions (Ireland) Limited

    Vurdert til 5 av 5 stjerner

    Customer service its great

    Customer service its great , especially Cian who was very helpful

    20. februar 2026
    Anmeldelse skrevet uten oppfordring
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    Svar fra Radius (Ireland)

    Hi Izabela, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Cian on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
    Kind regards,
    Radius Business Solutions (Ireland) Limited

    Vurdert til 1 av 5 stjerner

    This company only knows how to charge…

    This company only knows how to charge customers fees; I do not recommend this company to anyone.

    18. mars 2026
    Anmeldelse skrevet uten oppfordring
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    Svar fra Radius (Ireland)

    Dear Elton, we are sorry to hear about the experience you have received. A full list of fees are available on our website in our Terms & Conditions section. Should you need further assistance or have any queries regarding charges, you contact us at customerservices.DCI@Radius.com. We’ll work with you to resolve any issues as quickly as possible.
    Kind Regards,
    Radius Business Solutions (Ireland) Limited

    Dette er Trustpilot

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    Lær mer om andre slags anmeldelser.

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    Lær om anmeldelsesprosessen på Trustpilot.

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    Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

    Ta en titt selv