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DBPOWER Anmeldelser 1 029

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TrustScore 4 av 5

4,2

Hjemmekinoforhandler
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 3 av 5 stjerner

The DBPOWER Jump Starter Portable Charger's battery 'exploded' and cracked open the case. It was in the car and it got very hot during the recent heatwave with extreme (for UK) temperatures of 35°C.... Vis mer

Vurdert til 5 av 5 stjerner

we bought two of the 12” display dvd players for our 8 and 6-1/2 year old granddaughters, we drove from SouthTexas to Disney and they worked Great!, the girls had no problems changing movies that they... Vis mer

Vurdert til 5 av 5 stjerner

We haven't had to use the battery charger yet, but got one for Christmas & with 2 cars felt we should have one in each vehicle in case stranded somewhere and need a quick start. Our daughter has use... Vis mer

Vurdert til 5 av 5 stjerner

The User Manual did not match my specific unit. My consultant, John, quickly determined the problem and sent me the correct User Manual. He even offered to send me a new AC Adapter free (as a court... Vis mer

Informasjon om virksomheten

  1. Hjemmekinoforhandler
  2. Batteributikk
  3. Elektronikkfirma
  4. Onlinemarked
  5. Butikk for stereoanlegg

Skrevet av virksomheten

DBPOWER (DBPowershop.com) is a highly-awarded, international company with a focus on designing and developing high-tech consumer products. It is considered an innovative consumer electronics world leader. We constantly combine the research & development activities with the simplicity of use.

Kontaktopplysninger

4,2

Bra

TrustScore 4 av 5

1k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har ikke svart på negative anmeldelser

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 4 av 5 stjerner

Losing “Feith”. Customer service with a bot?

Losing Feith.
I had originally given a positive review on Feith and my experience with a customer service regarding a DVD player replacement. I am losing faith in this company as well as their responses. Originally I was under the impression that “Feith” was someone working at this company under an internship program and that their first language was not English, so the responses were very choppy and scripted. That still may be the case, but after another week of waiting, several more emails and a presumably fake USPS tracking number (still no package received by the USPS to ship or deliver).. the responses are still as flat and choppy and Repetitive. I am fairly certain I am just emailing a bot/robot/AI, and they are piecing together replies that begin to make no sense, the more sentences they add. Not a settling experience.

Update 11/16/21:
A new DVD player arrived via UPS today to the address we provided. Still no update on that original tracking number with USPS (says still awaiting package). But the replacement did ship and arrive. Updated to four stars. Thankful for the DVD player. Lost some sleep over the experience.

15. november 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great telelphone customer service!

I had several questions regarding my recent purchase of a battery starter and Mark answered everything. He was polite, knowledgeable, very patient and overall just a pleasure to chat with. He deserves a raise or a bonus or a promotion or all three.

15. november 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

NEVER AGAIN DONT LEAVE A COMMENT UNLESS THEYVE ACTUALLY HELPED YOU

So I’m taking my other review down I have never recipes my gift for activating my warranty they had me sign up for all this stuff and like their page. Not only didn’t send the confirmation email I gave them my address which they’ve already had after purchasing their product they had asked for my order number and everything and I did as said. And I’m still confused to why it’s been two weeks and no one’s still has helped me.

- in all honesty I bought the warranty I’m okay with that much just disappointed on top of it they don’t show up on Facebook for me there’s no way to contact them and all of it was frustrating this is definitely a huge lesson learned 😂🤦🏽‍♀️

15. november 2021
Anmeldelse skrevet uten oppfordring
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Svar fra DBPOWER

We are very sorry, we will speed up the process optimization of the customer service team and improve the processing efficiency.

Vurdert til 5 av 5 stjerner

Jeush did a good job resolving the Issue

Jeush did a good job resolving the Parshall shipment and getting the rest of the units on the way. All items arrived prior to our annual meeting and were well received. I do not believe they have a strong customer support system.

12. november 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

My family loves movie night!!

This is my first projector and I LOVE IT! Very user-friendly! The set up was easy and the visuals are awesome to go along with great audio! My family loves movie night! Support replied within 48hrs and was good at helping me. Great product that I'd offer to anyone, honestly.

12. november 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

What a great company to work with

What a great company to work with! Jennah was very nice, very professional, and extremely thorough to ensure I was completely satisfied!
I had a defective unit and Jennah simply asked for picture verification and promptly took care of it by sending out a replacement.
They also offered a gift card!!

11. november 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I'm impressed!

Anne has been amazing to work with! How quickly she responded to BOTH of my emails blows my mind! I am beyond impressed by her timeliness and her kindness! Hopefully the team she forwarded my issues to are half as great as she is!

11. november 2021
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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