Ordered a snow shovel, received a broom instead. Company refused full refund and only offered $4. Very misleading and unacceptable. Avoid.
Dawnegy
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Se hva andre synes
Jag betalade 552 svenska kronor för en liten kalender med kartongbitar som ser ut som champagneflaskor. Det framkom inte tydligt på hemsidan att jag köpte kartongbitar. När jag ville ha pengarna tillb... Vis mer
Zero stars. SCAM. Ordered a Christmas gift early November 2023. It's now nearly the end of FEBRUARY 2024. No updates, no response from the company when I email requesting updates. Their "shipping" pro... Vis mer
I ordered an advent calendar, which took nearly a month to reach the UK (if it actually did!) Only for the tracking updates to stop and no advent calendar has arrived. Contacted customer support, an... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
We believe that everyone has the right to have a happy life, and we believe even small surprises can light a day.
Kontaktopplysninger
3234 Edgewood Avenue, 93710, Fresno, USA
- support@dawnegy.com
- dawnegy.com
Where the heck is my bag?
Ordered a make up bag for my daughter for Christmas the beginning of December and 30 days later it has yet to arrive. When I reached out to customer service, they sent me a tracking number which at first showed the item was coming from Spain however, there were no new updates for days at a time. I sent an email to customer service requesting information on where my bag is and they supplied me with a tracking number that showed unable to track went and I clicked on the link. I emailed customer service again, who then simply copy and paste their previous email and resent it to me. I will never buy from this company again.
I ordered pants from their site 4 days…
I ordered pants from their site 4 days ago and the money was taken immediately
I paid for fast delivery but have heard absolutely nothing from the company
Not the online service I am used to and it is beginning to look like a scam which is extremely disappointing
We need to take action on sites like this
The pants arrived today (15th April)
There was absolutely no notification of delivery status during this time
The pants are so thin I can see right through them when I hold th m up to the light
Not a scam but not a satisfactory experience either
I would still say be careful
LIARS and cheats!
LIARS and cheats!
Yep, you have read that correctly.
Ordered auto-ratchet straps that took 4 weeks to get to me and when they did finally arrive, they were ordinary ratchet straps (non-auto).
I sent them pictures from their website of the product AND pictures of when they sent me and they are completely different!
Their after sales help line says that they sent the correct ones, and then asked if maybe I want to think about 'gifting them to someone else'?
THEN they offer me $3 compensation to keep the product I never ordered!
DODGY SHONKS avoid where you can
Zero stars.
Zero stars. SCAM. Ordered a Christmas gift early November 2023. It's now nearly the end of FEBRUARY 2024. No updates, no response from the company when I email requesting updates. Their "shipping" provider says "it's reached the destination country, ask your local post office". Can't actually track anything with the information they provided. Do not buy from this company.
NO COMPREN NADA AHI SON UNOS LADRONES
NO COMPREN NADA AHI SON UNOS LADRONES. Han pasado 53 días desde hice la compra y no he recibido nada además se rehusan a devolverme el dinero porque ya hicieron el envío....
Do not use this service
Absolutely dreadful service. My order took over 6 weeks to arrive without as much as an email to warn me. Not worth it
FRAUD, scam, inept shipping
Same as the others. I wish I'd read these reviews before ordering from them. Now over a month after I ordered and tracking just updated that my package was delivered to the wrong place 2 days ago. Will be asking for a refund, but doubt I'll get it based on my customer service experience so far.
Edit: Four months later, I finally got my money back by filing a transaction dispute with my bank. Dawnegy did nothing to refund my money, and I never got the item. In fact, after I filed the dispute, I suddenly got about a dozen more fraudulent transactions on the same card ordering random items that were apparently shipped to a non-existent address in Delaware. I can't prove it was Dawnegy, but it's the same MO. If they have your billing info, I strongly recommend cancelling your card ASAP.
Scam site
Scam site. Ordered bookmarks for Christmas with expedited shipping. Arrived late and was the wrong item, a necklace.
Support is no help and at this point feels like a scam.
Do not use this site.
Scam
Scam, order over one month ago with express shipping and no order yet. they keep saying it is in transit and they cant refund it ! DO NOT SHOP FROM THEM
Terrible customer service
Terrible customer service! I ordered these boots 04 January and paid extra for VIP delivery 3-7 days. After multiple emails requesting updates on my delivery I just get excuses that the tracking takes several days to update. 17 January still no boots, no tracking information or offers to r Refund. Do not buy through this company dawnegy You will wait forever and they might not arrive at all! Buy them from a different company as they are offered on various websites.
Took my money and no delivery.
Ordered product November 20. Their customer service would write back saying that it is still in transit. On January 8th, they said that it was delivered. However none of my cameras showed any deliveries for that day or the next. I have asked for full refund three times with no results. It is definitely an illegitimate company!
Bad service
I ordered a make up bag but it was never delivered. When I asked about it they told me the post office returned it but not to their warehouse. Now they want me to pay for that mistake by offering me two options:
1: pay for the item and shipping costs again
2. Get money back minus the shipping costs and the loss of the product
Do not order from this company
Do not order from this company. Ordered product on 11.24, still haven't received and zero customer service.
Huge scam, I feel like a moron
I ordered a makeup bag with express shipping (3-7 days) on december 12th, have e-mailed the company multiple times since then (as it is now january 6th and i still have not received the item) and have received nothing but automated messages, tracking sometimes says unavailable, sometimes says it hasn’t left china. just ordered the same bag off amazon for a third of the price and an eighth of the shipping time. negative 10/5 stars
Amazing Bargain!
I recently bought a dress from this seller. Great quality attire at a steal. Extremely satisfied.
Dawnegy is a scam
Dawnegy is a scam! Ordered several Christmas gifts in late November that never arrived. They keep telling me in broken English via email to “check with families and neighbors to see if someone else signed for it as the package was delivered,” but I never received anything and they are unable to produce any proof (photo of delivery or signature confirmation) that the package arrived. They are telling me someone else signed for it, but cannot tell me who did?? SCAM! Stay away from Dawnegy!!!
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