Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Ordered and received my goods promptly.Great quality at great prices. Excellent products.Customer service from the company was excellent and they kept me informed about my purchases every step of the... Vis mer

Vurdert til 3 av 5 stjerner

Just took receipt of my jars at first glance Great but putting together Not so although they are nice colours they vary that are realy noticeable?not the same pattern /colour disappointing to say... Vis mer

Vurdert til 5 av 5 stjerner

First time using this shop. Very good service from start. Delivery was prompt but post office delivered wrong parcel days before xmas. This was corrected fast and we received our correct parcel. Sign... Vis mer

Vurdert til 5 av 5 stjerner

Bought the teak root placemats and coasters. Got to say they look even better than in the image online. So pleased and look amazing on my breakfast bar. Really good quality, speedy delivery and pos... Vis mer

Informasjon om virksomheten

  1. Husholdningsbutikk
  2. Interiørbutikk

Skrevet av virksomheten

Welcome to Darthome. Shop the latest season trends for homeware here. Browse our full range of home decor, furniture, garden accessories, kitchenware, lighting, bathroom accessories, living room storage and kitchen storage online now. Get free delivery on all orders over £50 and order before 1pm for same day dispatch.


Kontaktopplysninger

4,7

Enestående

TrustScore 4.5 av 5

644 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke svart på negative anmeldelser

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Great service and products

I have used Darthome twice now and both times I have received very well packed items which I have been delighted with. In all cases, they have been the best on pricing for same products from elsewhere. I would highly recommend them. Also be assured, customer service puts things right when things go wrong - a very rare thing these days - but equally just as important as the goods.

25. juni 2025
Vurdert til 5 av 5 stjerner

Outstanding service

I want to express my sincere gratitude to the company for their excellent service! I made a mistake in the delivery address, but the team responded quickly, paid close attention to the situation, and did everything they could to ensure the package arrived on time and at the correct location. It’s such a pleasure to deal with responsible and caring people. I’d also like to highlight that the product is of excellent quality and fully met my expectations. Thank you for your professionalism, attentiveness, and outstanding service!

28. mai 2025
Vurdert til 5 av 5 stjerner

Absolutely gorgeous

Absolutely gorgeous. A great pair of statues. Heavy. Good quality. Really detailed. Just gorgeous. Delivery was superquick and the packaging excellent. Highly rated all round.

27. mai 2025
Vurdert til 5 av 5 stjerner

Excellent customer service

Unfortunately my parcel turned up damaged. The box clearly said Fragile all over in sticky tape but I could tell it had been thrown about.Sadly when I opened it my little mouse bird feeder was broken. The reason I am giving this 5* review is the customer service was spot on. They replied to my email straight away and offered to send an alternative as it was now out of stock. I requested a refund and this was arranged quickly. The lady was really polite and apologetic.

27. mai 2025
Vurdert til 5 av 5 stjerner

Great customer service from Wendy

Item out of stock on website, I emailed company directly and received an immediate reply confirming stock back in, with helpful link to website. Great customer service from Wendy, have ordered item and very happy.

28. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

the products I ordered are of …

the products I ordered are of excellent quality at very
competitive pricing. Note with Internet a firmly established method of conducting Commerce, there are
many possible Customers not fully adapted to
this

1. april 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I bought a mirror which was too small

I bought a mirror which was too small, according to their return policy they provide a return label if the return is accepted: which again is wrong, although I requested a return label it was not created. I spent £3.90 for returning the mirror and they are offering me £19 instead of £22 I paid for the mirror and refusing the return fee.
I will be filing a legal claim against this company for fraudulent activity as a lawyer it will be easy for me to prove that. They didn’t even bother to refund me only after I opened a PayPal case after almost a month.I attached your reurn policy and that you provide QR codes so please do not send misinformation! Why did you ask me if I had returned it back by tracking which you weren’t even giving to refund and would have cost me £8 ? No refunds issued for £3.90 standard return and no refund for shipping, loss of £6.90 in total is a rip off regardless! I managed to get a beautiful hand made heavy bigger framed mirror ( from Bali) with beautiful mirrored colours on the wide frame from eBay new for half the price and free delivery and return irrespective of whether you found it small, large or was not suitable .

30. april 2025
Anmeldelse skrevet uten oppfordring
Logoen til Darthome

Svar fra Darthome

Thank you for your feedback. We're genuinely sorry to hear that you're unhappy with your experience.

To clarify, our returns policy states that we do not offer a free returns service for unwanted items, and as such, postage costs are not included in the refund. This information is available on our website and included with our returns instructions.

Unfortunately, the item was returned without any order information, which meant we were initially unable to process the refund as quickly as we usually would. Once the PayPal case was opened and we could identify the order, we issued a full refund for the product cost in line with our policy. However, we understand that this was frustrating and sincerely apologise for the delay.

We will be reaching out directly to ensure this matter is fully resolved and that you feel heard and supported.

Kind regards,
Darthome Limited

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

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