Dako Furniture Ltd Anmeldelser 

7 662
•
TrustScore 4 av 5

4,2

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Lovely bed. . Well made and sturdy. I put it together by myself. Looks beautiful in room. Looks and FEELS way more expensive.Delivery was smooth and on schedule. Customer services responded very fast... Vis mer

Vurdert til 4 av 5 stjerner

Paris 203cm sliding door white wardrobe Very friendly couple delivered, worked hard with the assembly. Tidied everything up afterwards. Super wardrobe, solid and sturdy and looks amazing in the... Vis mer

Vurdert til 4 av 5 stjerner

Placed an order for bedroom furniture; all went smoothly. Missed out on 5 stars as the phone number advertised, but no one answers. I had pre-purchase questions and ended up ordering after several fa... Vis mer

Vurdert til 3 av 5 stjerner

Delivered quick, communication awful. No idea what time it was coming on the day. Instruction manual for setting up, the pictures are so small it’s extremely hard to see what should go where. I... Vis mer

Informasjon om virksomheten

  1. Møbelbutikk

Skrevet av virksomheten

Dako Furniture offers modern furniture, which is equipped with corner sofa beds, sliding door wardrobe and bedroom sets. Guaranteed quality with us.


Kontaktopplysninger

4,2

Bra

TrustScore 4 av 5

8k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 15 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,2

Alle anmeldelser

(7 662)

496 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 4 av 5 stjerner

The bed is good quality

The bed is good quality, delivery was excellent and very helpful. The instructions are not great but once built good quality. I would definitely buy from dako furniture again

22. juli 2026
Vurdert til 1 av 5 stjerner

Not a good experience

Not a good experience
Very low quality sofa
I can’t believe the quality they showed on picture is real
I would suggest please spend more and get a better quality.

16. juli 2026
Vurdert til 4 av 5 stjerner

Good value for money

No problems with my purchase and regular updates on delivery. Our delivery was a kerbside one but the packages were not too heavy and rather manageable. The delivery men very polite and friendly. The sofa we've ordered is nice and was easy to assemble except for one element that wasn't aligned well and we spent anout half an hour trying to fix that. Still, it was a good purchase and worth recommending.

25. juli 2026
Vurdert til 1 av 5 stjerner

I do not recommend this company

I do not recommend this company. I think it’s a scam! I ordered garden furniture; it was supposed to arrive on Wednesday, then Friday. I waited at home all day for the delivery—the courier was supposed to arrive by 5:19, but at 5:41 he messaged saying he had tried to deliver it, even though he never showed up—I was waiting right by the window! I will never buy from this company again.

27. juli 2026
Anmeldelse skrevet uten oppfordring
Logoen til Dako Furniture Ltd

Svar fra Dako Furniture Ltd

Dear Customer,

We are very sorry for the repeated delivery problems and the frustration caused. Your order was dispatched from our warehouse on time and consists of four parcels, all of which remain with DX.

The first delivery attempt was not completed because the courier reported that the delivery route had exceeded the available waiting time. A second attempt was later recorded by DX as unsuccessful, although we understand that you were at home and are disputing this status.

Our Customer Service team is already in direct contact with you and has escalated the matter with DX.

We fully understand your dissatisfaction and will continue to monitor the case until it is resolved.

Kind regards,
DAKO Furniture Customer Service

Vurdert til 5 av 5 stjerner

Super quick delivery I though there is…

Super quick delivery I though there is no communication but I reach the warehouse , only what you have to do just improve customer service for the end sofa were delivered on time the courier send me messages what time will be and the courier company were well orgonised only wait 5-7 days for delivery
The sofa is very comfortable if you looking for something nice small including bed you definitely found this sofa bed I highly recommend, each to assembled and super material
Thank you
Dako

23. juli 2026
Vurdert til 3 av 5 stjerner

Furniture looks great, unhappy with Customer Serive and Installation

It’s difficult to rate my experience because, although there were issues, they were eventually resolved. For that reason, I’m hesitant to deduct too many stars.

Starting with the positives: the furniture quality is excellent and it looks fantastic, so I’m adding a star for that.

However, I’m deducting a star due to my experience with Customer Service. The phone line is never answered, and email responses seem limited to one message per day, usually early in the morning. It also appears that Customer Service cannot communicate directly with delivery or fitting teams, and can only pass on suggestions.

Regarding delivery and installation: I believed I had paid for full installation. One item wasn’t included, and apparently couldn’t be, but I was allowed to pay for installation as a goodwill gesture. The main problem was the overhead storage units for the wardrobe. The fitter refused to install them, saying they were too heavy, leaving two disabled OAPs to complete the installation themselves. It wasn't helpful that the wooden pieces didn't have a number label on them so when instructed to use "panel 13" we had to deduct which panel this was by matching the screw holes to the installation instructions. I’m deducting another star for this.

Would I buy from them again? Yes, but keep the emails and look very closely at what installation covers.

22. juli 2026
Vurdert til 4 av 5 stjerner

Super wardrobe, solid and sturdy, looks amazing

Paris 203cm sliding door white wardrobe
Very friendly couple delivered, worked hard with the assembly. Tidied everything up afterwards. Super wardrobe, solid and sturdy and looks amazing in the room.

For assemblers: Make sure:
* runners are oiled during assembly other wise they screech.
*the wardrobe is levelled otherwise one door slides open. We'll need to attach magnets to keep it closed
Thank you

22. juli 2026
Vurdert til 1 av 5 stjerner

Stay away

I am extremely disappointed with both the quality of the product and the overall customer experience.

The corner sofa bed arrived with multiple defects. The underside fabric was torn in several places, the wooden frame was damaged and splitting, and there were visible gaps between the panels due to poor assembly. The upholstery was also marked, and to make matters worse, essential parts were missing, including the sofa legs and the connector for one of the headrests, making the sofa impossible to assemble and use.

I also had to take a day off work to wait for the delivery, only to receive a damaged and incomplete product. I wasted hours unpacking and attempting to assemble a sofa that should never have passed quality control.

This level of workmanship and quality control is completely unacceptable. I have requested a full refund, collection of the faulty sofa and compensation for the inconvenience and loss of my annual leave.

I would not recommend this company based on my experience. A product in this condition should never have been delivered to a customer.

21. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Sooo so happy

i ordered the dakota wardrobe and was a little upset it was going to take 2-6 weeks to arrive as I’d left it last minute. i then get the delivery time slot email literally the next day and it came in like 4 days. the guy who built it was lovely and did it super quickly. I'm glad i paid for it to be built i would have struggled. it was quite cheap in comparison to other places and so much higher quality. absolutely in love with it and will be buying from this place again

to summarise: cheap and high quality, delivery service and timing was incredible and i recommend this company <3

8. juli 2026

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv