I purchased a drone and then activated it immediately but still have not used it. I only realised a week later that there was a DJI Care Refresh Plan that I could purchase but it had to be purchased w... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I just want to say a massive thank you for the after sales care I received. Ralph and his team went above and beyond to help me with an issue I had after purchasing our first drone. They were quick, e... Vis mer
I came to the D1Store in Bondi Junction with a Mavic pro 2 drone that was not behaving. The staff were very helpful and friendly and the machine was sent off for repair after which I ended up receivin... Vis mer
As a first time drone buyer I found some aspects confusing particularly in regards the Care activation. My query was answered quickly and comprensibly with action taken to resolve the issue. Screen du... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
DJI Authorised Retail Store has been co-established by DJI and D1 Store to be the forefront of all DJI products and services in Australia. Along with our extensive range of Consumer, Enterprise and Agricultural products, we proudly provide Official DJI Repairs & Maintenance, Trade-Ins, Product Training (Online and In Person), Consultancy, Extensive Technical Support and many other services.
Kontaktopplysninger
421 VICTORIA STREET, 3056, BRUNSWICK, Australia
- (03) 9288 7800
- info@d1store.com.au
- d1store.com.au
4,5
Enestående
3k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 38 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Feedback and communication
I didn’t want to send my drone out of state for repairs but was unable to find someone locally to help. D1 website was very easy to follow with a simple step by step process for submitting repair request. Quick and easy feedback from when it arrived to when I had it returned in perfect working order. I was super relieved when I had it back up and flying again.
11. februar 2026
Very good support and kind
Very good support and kind, they help me with the DJI care and all was very good
21. februar 2026
Anmeldelse skrevet uten oppfordring
Prompt service
The team at the Macquarie D1 store ensured the repair work was handled efficiently and smoothly.
9. februar 2026
D1 Store makes every purchase easy
D1 Store makes every purchase easy from online store to my door. I've ordered many items for my drones from D1 Store and every purchase is a pleasure with shipping that I know will be at my door in a timely manner.
8. februar 2026
DJI drones are awesome
Great product competively priced. A little more clarity on what the bundle includes and what upgrade options exist would have been helpful.
9. februar 2026
DJI Osmo Pocket 3 camera case
Good communication and prompt delivery.
Camera case meets my needs and is hard enough to offer correct protection for the camera and accessories
9. februar 2026
Product arrived and didn’t work
Product arrived and didn’t work. Had to call 6 different people and after being disconnected 3 times finally got told after having to travel to try a different internet connection to send it back because it’s broken
8. februar 2026
Thanks for your tec and great service ✅👍
6. februar 2026
Professional & Polite
The D1Store staff are always polite and well-informed. Over my many years of purchases, enquiries and repairs with them, they've always been thoroughly professional and reliable.
16. februar 2026
Anmeldelse skrevet uten oppfordring
Fast shipping
Fast shipping.
Genuine products.
More than happy with the whole experience.
5. februar 2026
Superior Service
The advice I was provided by online chat made the purchase of my son's first drone very pleasant. The chat was always quick to connect, the price match was done with no questions. Thankyou.
29. januar 2026
DJI RC pro 2 purchase
From my first visit to the store to the moment I purchased my RCPro2 everyone I dealt with was courteous polite and professional as well as very friendly. Goods where delivered promptly and tracking was excellent
5. februar 2026
Dropped drone off and was posted back…
Dropped drone off and was posted back to me in a week. No stress no worries.
They did just do a change over and that made it quicker too.
29. januar 2026
Very professional easy communication…
Very professional easy communication job was done way before the expected date 100% customer satisfaction could only wish other companies could employ this model. All the best for you and your clients 👍
5. februar 2026
A quick turn around from fault…
A quick turn around from fault diagnosis was appreciated.
4. februar 2026
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.