Ordered a cycling helmet
Ordered a cycling helmet, it arrived in a bag wrapped in bubble wrap, but looked ok, despite ordering the helmet size that was supposed to be the right size for me it was was too big and very loose even with the additional padding in place, so as Per the instructions on the website to arrange the item to be returned, so far I have sent 6 emails and not a single reply/ used the chat bot on the site where it claimed it was putting me through to a human to start the process, was waiting over 40mins then it closed the chat , still waiting for them to contact me, I will not be using them again terrible experience even worse customer support 😞








