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Cartridge World Cyprus Anmeldelser 1 647

TrustScore 4.5 av 5

4,6

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Online order was easy to place. I was contacted by a delightful cartridge world employee informing me of how and when I was going to receive my order. Paper and print cartridges arrived well packaged... Vis mer

Vurdert til 5 av 5 stjerner

Siparişlerimde bana yardımcı olan Moira Ledingham a teşekkür ederim. Çok hızlı bir şekilde isteklerimde bana destek vermesi beni çok mutlu ediyor. 3d yazıcılar ile ve flamentler ile ilgili bir çok mal... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Greeted immediately by Duncan. He was friendly, professional and very helpful in finding the inks for my old printer. He ordered the bottles and called us as soon as they arrived. Cartridge World... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

'Cartridge World' deliver direct to the house or convenient collection point what has been ordered within the time quoted at a reasonable price. Having dealt with them for many years, I do miss the... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Kontorutstyrsbutikk
  2. PC- og datatilbehør
  3. Datamaskinreparatør
  4. Skrivemateriell
  5. Skriver- og skannerbutikk
  6. Blekkpatronleverandør

Skrevet av virksomheten

At Cartridge World we have a reputation for delivering professional and friendly service to our customers. For over 20 years we have supplied money saving, green (carbon neutral since 2022), printing solutions and computer supplies to Business and Home users in Cyprus. We have 3 stores across the island where you will enjoy a high standard of personal service from our knowledgeable staff. Visit our website cwcyprus.com and discover the biggest range of original brand printer cartridges as well as our own brand money-saving ink and toners. We offer great deals on paper, printers, 3D printing, computers and laptops plus thousands of computer and office related supplies. Order online for prompt delivery to home or office. Our specialist technicians provide: printer, laptop and computer repair services with free diagnosis on a no-fix-no-fee basis. Ask about our professional INFINITY managed print service. A new Epson printer + Unlimited ink + Support for a small monthly fee.

Fast and Free Deliveries

Free deliveries for orders over 30 euros to homes and offices across Cyprus. Options to collect in-store or from ACS depot in villages.

Free deliveries for orders over 30 euros to homes and offices across Cyprus. Options to collect in-store or from ACS depot in villages.
We typically deliver in 1-3 days and display the expected delivery time on our website if longer. Our team are good at calling to confirm the status of orders. We guarantee to phone and give you an update in the first business day following receipt of your order. We further guarantee 100% satisfaction our own brand ink and toners. All our repairs are covered by a 3 month warranty. Warranty for Hardware and Accessories is as per the manufacturer warranty and is mentioned on our website.

Kontaktopplysninger


4,6

Enestående

TrustScore 4.5 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

My order arrived at the promised date…

My order arrived at the promised date (although I expected it to be postponed due to New Year's Eve), and I received exactly what ordered. However, the store's address wasn't specified in the confirmation email, and the decision to head out the the address in the email's footer was wrong from my side. Gladly, only one store in Limassol in Google Maps was open, and it turned out to be the right one.

27. desember 2024
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Thanks Oleg for your kind review.
Sending best wishes for 2025.
Your comment was helpful and we have made adjustments.
Best Regards
Duncan Glover - Managing Director

Vurdert til 5 av 5 stjerner

More stock please :-)

More stock please :-)

22. desember 2024
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Thanks Mustafa for your kind review.
Sending best wishes over the holidays.
Best Regards
Duncan Glover - Managing Director

Vurdert til 5 av 5 stjerner

Having order some batteries

Having order some batteries, came the same day , and was informed immediately that was ready for a pick up!
Very polite on the phone aswell

15. desember 2024
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Thanks Annie for your kind review.
Sending best wishes over the holidays.
Best Regards
Duncan Glover - Managing Director

Vurdert til 2 av 5 stjerner

Ordered online but then to find out its out of stock

Ordered online and you advertised in stock but after waiting 3 working days I called your office and was advised that its out of stock. The Larnaca office Lady was very helpful and polite.

12. desember 2024
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Hello Panayiotis
I understand you passed by the shop enquiring about this item, we checked and advised that it's out of stock from the supplier, However our supplier had not updated their stock on their api which connects to our website and so when you then proceeded to place an online order it proceeded when of course the item was OOS. We did inform you of order cancellation.
Your case has highlighted a weakness in our supplier api that we will now address with them. Hope we overcome these issues.
Thank you for your business.
Best Regards
Duncan Glover - Managing Director

Vurdert til 4 av 5 stjerner

Dear Cartridge World,

Dear Cartridge World,
I congratulate you on your PERSONAL touch. I think this is what makes a company professional.
Your attention to issues reported, or spotted by you, is noteworthy.
Looking forward to the next transaction with you.
Kind regards.

20. november 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Cartridge World Cyprus

Thank you Anna
It's always so encouraging for our team to receive positive feedback.
Overcoming initial issues is part of our continual improvement.
Best Regards
Duncan Glover - Managing Director

Vurdert til 5 av 5 stjerner

Inks were ready same day for collection…

Inks were ready same day for collection and phone call to advise me they were ready

2. desember 2024
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Dear Lyn,

Thank you so much for your kind review! Your feedback means a lot to us, and we truly appreciate your support.
Best regards,
Brigita Dulskaite

Vurdert til 5 av 5 stjerner

Fast delivery..

Fast delivery... Thanks

29. november 2024
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Dear MICHALIS KATSAMPAS,

Thank you for your feedback! Delighted to hear you were happy with the service.
We look forward to helping you again in the future!

Kind regards,
Brigita Dulskaite

Vurdert til 5 av 5 stjerner

All perfect

All perfect, very prompt reply by the email and the seller nicely helped to take the order to the car

19. november 2024
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Hi Tatiana Vorobeva,
Thanks for taking the time to leave a review.
Delighted to hear you were happy with the service and speed of delivery.
Kind regards,
Raina Pērse

Vurdert til 5 av 5 stjerner

VERY GOOD/EXCELLENT

18. november 2024
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Svar fra Cartridge World Cyprus

Dear ROOBICK SAGHANEZHAD,
It is great to receive positive feedback from our customers.
So nice to know you were happy with your purchase!
Kind regards,
Raina Pērse

Vurdert til 5 av 5 stjerner

Professional

Professional

12. november 2024
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Hi David Cochrane,
Many thanks for your kind review.
Great to hear you were happy with your shopping experience with us!
Kind regards,
Raina Pērse

Vurdert til 5 av 5 stjerner

Fast service

Fast service, friendly CSR, fast delivery, online order

12. november 2024
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Svar fra Cartridge World Cyprus

Dear Marc Melchert,

Thank you for your positive feedback. It's great to hear you were happy with the fast service and quick delivery. We're glad the online ordering process met your expectations!

Kind regards,
Raina Pērse

Vurdert til 1 av 5 stjerner

Ordered items not delivered

19 days after the order I have not received the ordered items, even though payment for the same was promptly completed on the 22nd October 2024. Even though your Moira Ledingham contacted me to correct a cartridge that she spotted was not pertinent, I have since received no feedback on the status of the order, which should have been delivered within 2-3 days of the ordered date.
I find this unacceptable.

10. november 2024
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Dear Anastasios
Updated:
I have investigated with the courier and this was indeed an unfortunate error that led to the biggest delay after they picked up the toners from us. Their final email comment to me was telling and I quote ''My final advise is to pre-alert your customers to prefer and ask to pick up from an ACS point for the next 2 months as delays in delivery will continue due to the high volumes we expect this period of time.''
We will be making adjustments in message on our website checkout. We will inform that ''pickup from ACS point is the fastest method.
Please expect a call from our Ops Director John tomorrow as we want to assure you of our sincerity.
BR
Duncan

I fully understand your frustration. It is totally unacceptable. We have spent the morning investigating and the fault lies with ACS couriers who took the goods from us on 24/10. I have escalated the matter to their MD and await his intervention to get the goods delivered by tomorrow, I further requested his investigation and will share what I find with you.
Once the goods are with you, we will be in touch with a proper apology. This experience is not reflective of our usual excellent service to our customers.
Best Regards
Duncan Glover - Managing Director

Vurdert til 5 av 5 stjerner

Top Customer Service

Top Customer Service. Fast delivery! Good quality of product!

5. november 2024
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Svar fra Cartridge World Cyprus

Hi WEBAIL MANICURE LTD,
Thanks for your review. Great to hear you were happy with your purchase and the speed of delivery. Hope to see you shopping with us again soon!
Kind regards,
Raina Pērse

Vurdert til 5 av 5 stjerner

Excellent service.

25. oktober 2024
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Hi Terry
Thanks for choosing our own brand ink cartridges they are kinder to the environment. Rest assured that our warranty guarantees same performance as the original. Do return them for recycling too.
Best Regards
Duncan Glover - Managing Director

Vurdert til 5 av 5 stjerner
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Hi Myria
Thanks for choosing our own brand ink cartridges, they are kinder to the environment. Rest assured that our warranty guarantees same performance as the original. Do return them for recycling too.
Best Regards
Margot Glover - Director

Vurdert til 5 av 5 stjerner

It would have been 5 stars had the…

great shop and delivery to the door great customer service also thank you

12. oktober 2024
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Hi Sam and Joan, thanks for your review. I can explain why this time the duration was 3 days - a perfect combination of order placed at the weekend and the mousepad needing to be ordered Monday from our supplier and receiving that before forwarding on with the other in-stock items. Hope you are happy with your purchases and look forward to serving you again.
Best Regards
Duncan Glover - Managing Director
Do please continue to return your empties for reuse/recycling.

Vurdert til 5 av 5 stjerner

Just great service

Just great service. Really helpful and professional guy I dealt with.

9. oktober 2024
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Dear Christopher Dryden,

It is great to receive positive feedback from our customers.
So nice to know you were happy with the service from our team!

Kind regards,
Raina Pērse

Dette er Trustpilot

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