CVHelp  Anmeldelser 

1 087
•
TrustScore 3 av 5

2,9

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I like that CVHelp.co.uk is very supportive and customer-oriented. In today's world, it's refreshing to find a genuine service. Their easy-to-use builder and "smart bullet" suggestions helped me crea... Vis mer

Selskapet har svart

Vurdert til 2 av 5 stjerner

The content is excellent, but sadly the site is very glitchy and kept changing information that it shouldn’t have, I went on several support calls, but it kept happening over and over again, even the... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

This is a scam - avoid this unscrupulous company at all costs!! Like many people on here, I purchased a CV template from this organisation for €2.90 but buried in the detail of the purchase was a subs... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

Hey,the site is very helpful ,but doesn't have option to rename paragraphs or maybe more accurate titles if you can fix it ,will be more useful for foreign persons because in most cases we made two... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. CV-hjelp

Skrevet av virksomheten

Get all the help you need to create a professional CV in minutes.


Kontaktopplysninger

2,9

Middels

TrustScore 3 av 5

1k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

2,9

Alle anmeldelser

(1 087)

7 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Impressed!

I didn't realise I was signing up for long term commitment but was impressed by how easy it was to cancel and with no strings attached.

1. juli 2024
Logoen til CVHelp

Svar fra CVHelp

Hello,

We are thankful for the amazing feedback you have given us!

Vurdert til 5 av 5 stjerner

Fab easy service

Fab easy service, easy to cancel subscription to, as I got a job with first cv

2. juli 2024
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Svar fra CVHelp

Hello,

Thank you so much! We appreciate the positive review!

Vurdert til 4 av 5 stjerner

The company is doing a great job

The company is doing a great job. They make a lot of good suggestions that make one's CV stand out and at the same time make one employable.

28. juni 2024
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Svar fra CVHelp

Hello,

We are thankful for the amazing feedback you have given us!

Vurdert til 1 av 5 stjerner

it says free but after 2hours of…

it says free but after 2hours of writing i had to pay , not everyone could do that! and you just wasted my precious time

20. juni 2024
Anmeldelse skrevet uten oppfordring
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Svar fra CVHelp

Hello,

We are very sorry for the misunderstanding and want to clarify any doubts. Our services are free, but we have some features with premium access; a subscription will be required if you try to access those features.

To download in plain text format, please click Download, then click the drop-down button and select Plain Text (.Txt).

We hope this helps clear any doubts. Feel free to contact us with any other questions. We are here to assist you.

Thank you,
Customer Service Team

Vurdert til 1 av 5 stjerner

i spent 6 hours compiling and uploading…

i spent 6 hours compiling and uploading the contents of my cv and the a holes would not process my card details on 10 occasions loss of full upload of cv details lost from this complete and permanent losers i issue a warning never to compile upload or spend any time with cv help its not worth the price...AVOID THIS CV COMPANY

5. juni 2024
Anmeldelse skrevet uten oppfordring
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Svar fra CVHelp

Hello,

We are truly sorry to hear about your disappointing experience with us. Please accept our sincerest apologies for any inconvenience or frustration you may have encountered. Our team strives to provide exceptional service to all our customers, and we regret falling short of your expectations on this occasion.

Your feedback is invaluable to us, and we are committed to addressing the issues you've raised to ensure that similar situations do not occur in the future. We would greatly appreciate the opportunity to make things right and regain your trust.

Once again, we apologize for any inconvenience caused and thank you for bringing this matter to our attention.

Vurdert til 5 av 5 stjerner

Easy to navigate

Easy to navigate, pre-loaded discriptive answers for work experiences and tasks made completing so much easier.

4. juni 2024
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Svar fra CVHelp

Hi,

Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.

Vurdert til 5 av 5 stjerner

Really great product and service

Really great product and service, prompts for writing cover letters and what you need to have on both these and your CV!

Simon

4. juni 2024
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Svar fra CVHelp

Hi,

We’re thankful for the amazing feedback you have given us!

Vurdert til 5 av 5 stjerner

There are very good and accurate.

There are very good and accurate.
Professional and experienced

1. juni 2024
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Svar fra CVHelp

Hello,

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Vurdert til 5 av 5 stjerner

Fully satisfied …

Very helpful and knowledgeable assistant on live chat, sorted my problem out right away

28. mai 2024
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Svar fra CVHelp

Hello,

Thank you for taking the time to leave us a review!

Vurdert til 3 av 5 stjerner

Easy to inter the information but the…

Easy to inter the information but the price a little bit expensive for one day and I hope they add new forms.

23. mai 2024
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Svar fra CVHelp

Hello,

Thank you for sharing your feedback with us. We're glad to hear that you found it easy to enter information into our platform. Regarding the pricing, we understand your concern and appreciate your input. We're constantly reviewing our pricing structure to ensure it offers the best value for our users.

We also appreciate your suggestion to add new forms. We're always looking for ways to improve our platform and will definitely consider adding new forms based on user feedback.

Vurdert til 3 av 5 stjerner

Beware of the Monthly Charge

In terms of the CV writing CV help is very good with a good choice of templates and also templates for writing a covering letter.

What is sharp practice is the fact that if you let your subscription renew automatically, they will charge you £17.90/month to keep it going. However, when you go to cancel the subscription before getting automatically charged this, they give you the offer of a reduced rate of £3.00/month to stay on. If they had said it would cost this amount every month in the first place, I would have considered staying on but this sharp practice has put me off CVHelp now completely.

16. mai 2024
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Svar fra CVHelp

Hi,

Thank you for sharing your feedback with us. We're glad to hear that you found our CV writing help useful and appreciate the variety of templates available.

We apologize for any frustration caused by our subscription renewal process. We understand your concerns and take them seriously. Your feedback will be considered as we strive to improve our billing practices and transparency.

If you have any further questions or concerns, please don't hesitate to let us know. We value your input and hope to have the opportunity to improve your experience in the future.

Vurdert til 5 av 5 stjerner

Quick response to request

Had a question at 9pm UK time and logged onto chat. Immediately answered and sorted out my request.

7. mai 2024
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Svar fra CVHelp

Saludos,

¡Gracias por compartir su experiencia con nosotros!

Vurdert til 1 av 5 stjerner

AVOID AVOID AVOID

AVOID AVOID AVOID
words cannot describe how absolutely devastated I am right now. I took out a subscription in 2021 for £3, called up to cancel it a month later and since I never received an email from them I assumed it had been successfully cancelled. in the past 3 years they have sent me 0 emails about my account. not a single one.
I recently got online banking and have found that they've been charging me £17.90 ever since march 2021. absolutely gutted!
I rang them this morning to ask for a refund and was basically told it was "tough" but he could give me a refund of £8..... for the entire 3 years! He even told me I could reactivate my account for £3 a month, the cheek!
Was able to escalate it to another department and have to wait 2 days for a response, not very hopeful.
to top it all off I never even got a job with that CV I made with them :(

Please save yourself the trouble and find somewhere else to get a CV template, learn from my mistake and avoid CV help UK!!

1. mai 2024
Anmeldelse skrevet uten oppfordring
Logoen til CVHelp

Svar fra CVHelp

Hi,

We are genuinely sorry for any confusion. We would like to take the opportunity to explain the reason for the recurring charges.

Our 14-day trial auto-renews to our monthly access until you decide that it has met your expectations and proceed to cancel your subscription. To avoid any misunderstanding, this information is provided before, during, and after the subscription is bought. We also provide this information in the welcoming email sent during the purchase.

We have refunded you the requested amount as a sign of goodwill. Please allow 7 - 10 business days for the refund to be available on your end. We are certainly committed to changing your mind about us and ensuring that you receive the excellent customer service we pride ourselves on.

Thank you for your time!
Customer Service Team

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv