Custom Health Plans, Inc Anmeldelser 36

TrustScore 4.5 av 5

4,5

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Se hva andre synes

Vurdert til 5 av 5 stjerner

Richard is great. Makes complicated health insurance easy to understand and recommends the right product for his clients. Our family has used Richard for 5 years now and we will continue to use him... Vis mer

Vurdert til 5 av 5 stjerner

Cheryl has been better than outstanding at helping me navigate through plans that fit our small Company. Can't say enough good things about her level of customer service.

Selskapet har svart

Vurdert til 5 av 5 stjerner

Richard was very helpful in helping me find a Health Plan when we relocated to Dallas/FW. I was retired, but not eligible for Medicare at the time. His expertise of the Health insurance business an... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Cheryl Samberg is the absolute best. She is thorough, patient and an absolute pleasure to work with. She makes the entire health insurance process pleasant and easy, and leaves you confident that ev... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Forsikringsbyrå
  2. Finanskonsulent

Opplysningene stammer fra ulike eksterne kilder

Affordable Texas Health Insurance Broker offering the best Private and Major Medical Health Insurance plans in Dallas, Austin, and Houston. Click here for free health insurance quotes in Texas!


Kontaktopplysninger

4,5

Enestående

TrustScore 4.5 av 5

36 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Vurdert til 5 av 5 stjerner

Fast and Easy.

Just obtained coverage. Was easy to navigate the site.

6. mai 2019
Anmeldelse skrevet uten oppfordring
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Carolyn,
We are happy that you find it easy to navigate our website and you find it easy to shop, compare and find the best Health options.

Vurdert til 5 av 5 stjerner

Richard Modello Excellent Rating

Dear Trust Pilot, I am writing to provide you feedback regarding the excellent service that I have received from Rich Modello who is a health care specialist in the Dallas Area. He was very informative and knowledgeable and provided great assistance. I recommend him to everyone and all. R Spiller Houston Texas

2. mai 2019
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Reg,
Thank you for the kind words. It is always a pleasure helping you navigate the maze of Health Insurance options.

Vurdert til 1 av 5 stjerner

Custom Health Plans steered me to…

Custom Health Plans steered me to Golden Rule Health insurance, which does not follow either federal guidelines for Affordable Health Insurance nor it's own rules concerning pre existing health conditions. Custom Health Plans agents may not be responsible directly for the insurance companies decisions but should understand that this is the nature of this insurance company and no longer recommend them or send customers to them. They have this responsibility.

In you reply you indicated that the plan did not adhere to the affordable health care standards regarding preexisting conditions. I acknowledge that. The plan did state that a five year exclusion period in which any preexisting conditions where active was the standard. This is Golden Rules standard as both written and explained by you. When our doctor sought base line test concerning a preexisting conditions, causing expense to Golden Rule, they cancelled the policy due to the expense, not due to our following their rules. This is an unethical act where they did not follow their own rules. You should think again about working with such a company.

30. april 2019
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Hi Charles,
I am very sorry for your experience with Custom Health Plans it is always our Goal and mission to give all our trusted clients the best service ever. As you know when we spoke it was very clear that these plans were not ACA compliant with Obama Care. These plans are an alternative to Obama Care and are generally less then half the cost and include a Nationwide PPO through United Health Care, The Largest Health Insurance Company in the Country. You were looking for a more affordable option then the marketplace and a PPO. I explained very thoroughly that these plans had Pre -existing limitations. Had you told me or disclosed the pre -existing condition I would have never let you Submit the application. Also in the application you would have had to check ALL the medical questions NO to even submit the application. United will not allow the processing of the application unless you did answer NO. Had you answered YES to any of the questions your application would have immediately been declined. I am sorry that you now don't seem to recall but it was you who had to complete the application and sign it in order to submit. Regardless of the situation please accept my sincerest apology and please do not hesitate to call or contact us if we can help in any way.

Vurdert til 5 av 5 stjerner

Highly Recommend

Ric is a great guy and will be your best advocate. It’s not about him... it is about you and your needs! He is honest, intelligent and professional! THE BEST!!!

30. april 2019
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Katie,
Your the best and one of my all time favorite clients and I am honored to also call you a friend as well.
You were always a joy to work with and I am glad I was able to help you in the past . Also you are one of the funniest people i know. If you ever need any help in the future it would my great pleasure to help.

Vurdert til 5 av 5 stjerner

Richard was very helpful in helping me…

Richard was very helpful in helping me find a Health Plan when we relocated to Dallas/FW. I was retired, but not eligible for Medicare at the time. His expertise of the Health insurance business and the insurance laws, was a huge asset to finding the right Health Plan.
Professional, Knowledgeable, Responsive and Friendly! Thanks Team!

30. april 2019
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Brenda<
I am so glad you were happy with our service. it was a joy working with you and I was honored to help.

Vurdert til 5 av 5 stjerner

I appreciated Mr

I appreciated Mr. Monello’s prompt response and detailed advice.

30. april 2019
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Eriko,
Thank you very much for the kind words. We try hard !

Vurdert til 5 av 5 stjerner

Trustworthy and transparent

Explained everything and answered all my questions.

30. april 2019
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Kendall,
I am glad you are happy with our service and all your questions were answered. We strive and Inspire to always be better

Vurdert til 5 av 5 stjerner

Mr Monello is a pleasure doing business…

Mr Monello is a pleasure doing business with very knowledgeable and seems to care about my concerns . Would most definitely feel comfortable recommending his expertise on health products to family and friends.

29. april 2019
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Dennis,
I appreciate the kind words, and it is also a pleasure serving our clients and certainly a honored that you
would recommend our service to your friends and family.

Vurdert til 5 av 5 stjerner

Highly recommend Custom Health

Mark was really great; he took the time to explain options that helped me make the right decision. I’d highly recommend Custom Health Plans, and have referred them to friends.

29. april 2019
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Hi Bonnie,
Thank you for the kind words. I'm glad you were pleased with our service. It was my pleasure to assist you.

Vurdert til 5 av 5 stjerner

Fixed it!

So easy! Great job!

29. april 2019
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Jobi,
Thank you so much for the kind words!

Vurdert til 1 av 5 stjerner

Dishonest, unprofessional, and rude

Richard is dishonet and unprofessional. He attempted have me materially misrepresent facts to obtain individual coverage, and when I balked he told me I was wasting his time and hung up on me.

29. april 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Awesome Company

Awesome Company. I highly recommend

29. april 2019
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Hi Judy,
I'm glad you were pleased with our services. It was a pleasure working with you.

Vurdert til 1 av 5 stjerner

Bad service

Bad service, wrong plan. Big mistake

29. april 2019
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Hi Yasaman,
I am very sorry you had this experience with me and Custom Health Plans. It is my Mission and Goal to provide the best service and expertise to help all our clients Navigate the Health Insurance landscape. I do Know that you cannot please everyone every time but we sure try. Unfortunately in your case we did not try hard enough. Please accept my sincerest apologies and if there is ever a time in the future you find yourself needing help, Please give us( me) another chance.

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