Your product is just what I wanted for my bride's birthday which is coming up in October. My order was handled promptly. Tracking documents gave me ETA, but due to logistical issues involving governme... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I had contacted the company on or around September 16,2026 about a replacement lid for my Mom's cup. We had waited 2 months to receive the cup to see the lid wass broken. My Mom was excited until we n... Vis mer
Purchased a personalized tumbler for my wife and was very pleased with the design and look. There was a slight issue with the lid however the issue was resolved very quickly. I received updates and... Vis mer
Never received my 2 orders. Sent several emails. No tracking number. Nothing. Prove me wrong if this is not a scam Up date: sent email to Olivia as instructed. No answer. I will be no longer waiting... Vis mer
Selskapet har svart
4,0
Bra
20 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Your product is just what I wanted for my bride's birthday. We have been married for 37 years.
Your product is just what I wanted for my bride's birthday which is coming up in October. My order was handled promptly. Tracking documents gave me ETA, but due to logistical issues involving government agencies here and abroad my order was delayed. There was no indication of when my order would arrive. This situation was brought to the attention of you customer service section. Jamie took action when others seemed to ignore +what was happening to my order. His actions regarding my order completely settled my frustrations, and my order is expected to arrive shortly.
3. september 2026
Anmeldelse skrevet uten oppfordring
Received immediate response
I had contacted the company on or around September 16,2026 about a replacement lid for my Mom's cup. We had waited 2 months to receive the cup to see the lid wass broken. My Mom was excited until we noticed the damage. I contacted the company right away to inquire about getting a replacement lid instead of having to send the mug back. They gave me a small refund, and then I received a replacement lid ! That made my Mom and I very happy ! Mom LOVES her mug ! Thank you Charlotte !!
16. september 2026
Anmeldelse skrevet uten oppfordring
Nice Tumbler, with Hummingbird Design
Purchased a personalized tumbler for my wife and was very pleased with the design and look. There was a slight issue with the lid however the issue was resolved very quickly. I received updates and information throughout the process. This review was submitted by Bill, Linda’s Husband.
17. august 2026
Anmeldelse skrevet uten oppfordring
Quick response
30. september 2026
Anmeldelse skrevet uten oppfordring
One star because I can’t give less
One star because I can’t give less! I ordered a gift for my wife over a month ago. Still sitting in China. No help from there customer service. Don’t waste your money on this company!
27. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Customgiftbest
Dear Jeff R
We are deeply sorry that you were disappointed with your purchase. We deeply understand your dissatisfaction.
We take the issue you raised very seriously. We are always committed to customer satisfaction. If there were any miscommunication, we will take responsibility and further investigate and address it.
To better assist you with your issue, please contact us via our dedicated email address:
📩 olivia@clientcare2025.com
We promise to prioritize this matter and sincerely hope you will give us a chance to improve.
Best regards
Olivia
I ordered in Aug and never got my item
I ordered in Aug and never got my item! I contacted them and they questioned if I had order from them, I send the screenshot shop of the e-mail I had received from the company! After that I received another e-mail confirming that my order was in process! Now had another e-mail stating that it was would be sent! To this date I have not received anything! Am not only upset that my credit card has been charged but I have yet to see my item and it has taken this long to get it! Will never again buy from this company!
8. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Customgiftbest
Dear Penny Moore
We are deeply sorry that you were disappointed with your purchase. We deeply understand your dissatisfaction.
We take the issue you raised very seriously. We are always committed to customer satisfaction. If there were any miscommunication, we will take responsibility and further investigate and address it.
To better assist you with your issue, please contact us via our dedicated email address:
📩 olivia@clientcare2025.com
We promise to prioritize this matter and sincerely hope you will give us a chance to improve.
Best regards
Olivia
product was damaged during shipping got…
product was damaged during shipping got a reply right away and a replacement on the way would recommend.
16. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Customgiftbest
Dear Chelsea
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
EXCELLENT CUSTOMER SERVICE
The response was quick and my issue was solved with no hassle. I would definitely purchase from Customgiftbest again. Your customer service is fantastic.
25. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Customgiftbest
Dear Ro Brodeur
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
Never received my 2 orders
Never received my 2 orders. Sent several emails. No tracking number. Nothing. Prove me wrong if this is not a scam
Up date: sent email to Olivia as instructed. No answer. I will be no longer waiting
I will contact PayPal to dispute
12. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Customgiftbest
Dear Denise Uchoa
We are deeply sorry that you were disappointed with your purchase. We deeply understand your dissatisfaction.
We take the issue you raised very seriously. We are always committed to customer satisfaction. If there were any miscommunication, we will take responsibility and further investigate and address it.
To better assist you with your issue, please contact us via our dedicated email address:
📩 olivia@clientcare2025.com
We promise to prioritize this matter and sincerely hope you will give us a chance to improve.
Best regards
Olivia
Quick Response
They were very helpful on taking care of what I needed done.
19. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Customgiftbest
Dear Donna Lee
Hello! Thank you for your satisfaction with our customer service's quick response.
📞 Your approval is the best encouragement for our team. We will continue to optimize our service processes and continuously improve our response speed and service experience.
If you have any questions or needs, please feel free to contact us. We will continue to provide you with support and assistance.
Thank you again for your trust and support. I wish you a happy life!
Best regards
Olivia
What an outstanding service I got and…
What outstanding service I got and fast service about taking care of my problem. I thank them very much for taking care of it as fast as they did. Thank you very much. Lola
17. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Customgiftbest
Dear Lola Litteral
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
took care of the problem quickly and…
took care of the problem quickly and was great in every way . thank you.
10. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Customgiftbest
Dear Susan Johnson Laack
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
Product was as stated
Product was as stated. When I reached out to company, they were prompt to respond. Happy with the shopping experience.
1. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Customgiftbest
Dear Rebecca Hansen
Thank you very much for your appreciation and support of our products and services!
We are delighted that you were satisfied with your overall shopping experience, which is a great encouragement to our team. We are committed to providing products that combine quality and design to ensure every customer has a pleasant shopping experience.
Thank you again for your valuable review and we look forward to seeing you again!
Wish you a happy life!
Best regards
Olivia
Very disappointed with the delivery…
Very disappointed with the delivery service. I paid an additional fee specifically to have my order delivered today, but unfortunately, it did not arrive as promised. If a company charges customers extra for guaranteed or expedited delivery, they should honor that commitment. I paid more because I needed the order today, and I expect either an explanation or a refund of the additional delivery fee. This was a frustrating and disappointing experience.
4. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Customgiftbest
Dear Alx Alg
We are deeply sorry that you were disappointed with your purchase. We deeply understand your dissatisfaction.
We take the issue you raised very seriously. We are always committed to customer satisfaction. If there were any miscommunication, we will take responsibility and further investigate and address it.
To better assist you with your issue, please contact us via our dedicated email address:
📩 olivia@clientcare2025.com
We promise to prioritize this matter and sincerely hope you will give us a chance to improve.
Best regards
Olivia
Customer service
Customer service (Charlotte) was very helpful when checking the status of the special order cups I purchased. Will definitely order again.
31. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Customgiftbest
Dear Pamela Benson
Thank you very much for your high regard for Charlotte and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition.
We will also pass on your encouragement to Charlotte, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life!
Best regards
Olivia
Customer service was fantastic
Customer service was fantastic in helping find a resolution to my problem. I highly recommend this company as they have creative gifts and excellent communication.
17. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Customgiftbest
Dear Robin Hill
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
Great Customer Service
Vendors response to my delayed shipment has made me feel that I am a valued customer. The shipment was lost during carrier logistics and not the fault of original manufacturer and she (Charlotte) has stepped up to still provide the great services to me as a customer to help resolve issue. Great Customer Servive!
20. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Customgiftbest
Dear David Swift
Thank you very much for your high regard for Charlotte and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition.
We will also pass on your encouragement to Charlotte, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life!
Best regards
Olivia
Jamie was extremely helpful.
Jamie was extremely helpful.
I ordered a custom name gift for my niece and sister, however, I failed to change the name in the second product.
Jamie took time to research my orders and confirmed my error.
Jamie provided a quick link for me to order a replacement with a different name. I will give my sister her's when I receive it.
Thanks Jamie for great customer service and support
Steven W.
12. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Customgiftbest
Dear Steven Wait
Thank you very much for your high regard for Jamie and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition.
We will also pass on your encouragement to Jamie, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life!
Best regards
Olivia
Svar fra Customgiftbest
Dear Manon Mongrain
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
My problem was taken care of by your…
My problem was taken care of by your personnel quickly advising me of my refund.
10. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Customgiftbest
Dear SHERRY MILLER
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.