Cuscocasino Anmeldelser 

205
•
TrustScore 4 av 5

4,2

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 3 av 5 stjerner

Nie mam doświadczenia w tych sprawach no ale kasyno jest w miarę tylko z caszbekiem za duże depozyty muszą być żeby zostać nie to nie jest dobrze dziękuję mało bonusów i sponuw bez depozytu na wszystk... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

2 weken geleden aangemeld bij dit online casino. Naar reviews te hebben gelezen was ik sceptisch! Toch de gok genomen en geld gestort. Naar 2 dagen een mooie 1000euro winst! Aan de hand hiervan ben ik... Vis mer

Selskapet har svart

Vurdert til 3 av 5 stjerner

Heel gedoe om te verifieren. Als je geen lijnen op je papiertje hebt staan waar op moet staan "Hi cusco casino" word hij al afgewezen, beetje kinderachtig als verder alles duidelijk in beeld staat. Ui... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Best casino I have played at so far. VIP program is top notch and response is very fast. I was surprised with their Bonus Program; probably the top one so far compared to other online casino... Vis mer

Selskapet har svart

Viktig informasjon

4,2

Bra

TrustScore 4 av 5

205 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 40 % av de negative anmeldelsene sine

Bruker vanligvis over én måned på å svare

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,2

Alle anmeldelser

(205)

28 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Very good casino

Very good casino! Good chat support!!

18. august 2024
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Svar fra Cuscocasino

Dear Stijn,

Thank you for taking the time to share your experience with us! We are very happy to hear that you enjoy playing at our casino and that our live chat support met your expectations. Providing exceptional service and ensuring a smooth gaming experience is our top priority, and we're glad we were able to do this for you.

If you ever need additional help or have questions, please don't hesitate to contact us. We are always ready to help and ensure your continued satisfaction.

With love,Cusco Casino.

Vurdert til 5 av 5 stjerner

Bardzo pomocna obsługa Ogólna klienta.

Bardzo pomocna obsługa klienta.
Wszystko wytłumaczą.
Nowe ciekawe gry
Dużo bongosów

12. august 2024
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Svar fra Cuscocasino

Panie Adamie,

Bardzo dziękujemy za pozostawienie pozytywnej opinii na temat naszego kasyna. Cieszymy się, że był Pan zadowolony z poziomu obsługi klienta i bogactwa naszej oferty gier. Nasz zespół dokłada wszelkich starań, aby zapewnić Ci najlepsze doświadczenia w Cusco Casino.

Jeśli masz jakieś pytania lub potrzebujesz dalszej pomocy, skontaktuj się z nami pod adresem support@cuscocosino.com lub za pomocą czatu na żywo. Chętnie udzielimy Państwu wszelkich potrzebnych informacji.

Z poważaniem, Cusco Casino.

Vurdert til 5 av 5 stjerner

Cuscocasino great casia large…

Cuscocasino great casino with a large varietys of games and slots. Withdrawals are fast usally 3 days via banktransfer

10. august 2024
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Svar fra Cuscocasino

Hi there,

We are delighted to hear that you are enjoying the wide variety of games and slots at CuscoCasino. It’s our priority to ensure a smooth and enjoyable experience for all our players, and we’re pleased to know that our fast withdrawal process has met your expectations.

Should you have any questions or require assistance in the future, please don't hesitate to contact us. We're always here to help.

Thank you once again for your support, and we look forward to continuing to provide you with an excellent gaming experience.

With love,Cusco Casino.

Vurdert til 5 av 5 stjerner

Super casino

3. august 2024
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Svar fra Cuscocasino

Hi there,

Thank you so much for your positive word! We're thrilled to hear that you think Cusco Casino is "super".Our team works hard to create an exciting and enjoyable environment for all our players, and it's incredibly rewarding to know that our efforts are appreciated.

We continuously strive to offer a wide variety of games, excellent promotions, and top-notch customer service to ensure you have the best possible experience. If you ever have any questions, suggestions, or need assistance, please don’t hesitate to contact us at support@cuscocasino.com.

We're always here to help and look forward to making your experience even better.

With love, Cusco Casino.

Vurdert til 1 av 5 stjerner

GDPR

Dear Sir, Madam, I previously submitted a GDPR request, requesting to receive a record of all my deposits and withdrawals. Unfortunately, I have not received this data to date. The deadlines for this have since passed. You are in violation of privacy laws. I hereby give you one last chance to send, within 14 days, my data. If you do not do so, I will file a complaint with the Personal Data Authority (Autoriteit Persoonsgegevens). If necessary, I will also initiate proceedings in court.

1. august 2024
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Svar fra Cuscocasino

Hi there,

We sincerely apologize for any inconvenience you have experienced. Please rest assured that your GDPR request was promptly forwarded to the appropriate department from the moment of your initial inquiry. Our dedicated team is currently working on your request, and we will contact you as soon as we receive the necessary information.

We understand the importance of your request and are committed to ensuring that your data is handled in compliance with all relevant privacy laws. We appreciate your patience and assure you that we are doing everything possible to expedite this process.

Thank you for bringing this to our attention. If you have any further questions or concerns, please do not hesitate to reach out. We are here to assist you.

Sincerely, Cusco Casino.

Vurdert til 1 av 5 stjerner

Dramatisch casino

Dramatisch casino! Ze doen er alles aan om geld te verdienen, vertragen elke keer je uitbetaling. Er zijn continue gegevens nodig en alles wordt afgekeurd. Kortom een verschrikkelijk online casino, speel er niet op!!

31. juli 2024
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Logoen til Cuscocasino

Svar fra Cuscocasino

Hi Mike,

We're sorry to hear about the frustrations you've experienced.

We understand that delays can be frustrating, and we want to clarify that the verification process is a standard procedure to protect our players from potential fraud. It's a necessary step to ensure that your winnings are securely transferred to the right person. Typically, verification only takes a few minutes once we have all the required documents.

For a smooth verification process, please ensure you have submitted all necessary documents. You can find the list of required documents here: https://cuscocasino.com/account/profile/verification.

As a licensed casino, we are committed to fair and timely payouts, and we strive to make the withdrawal process as efficient as possible. Your satisfaction is important to us, and we're here to help resolve any issues.

Please reach out to us at support@cuscocasino.com, and we'll assist you in completing your account verification promptly.

Thank you for your understanding, and we look forward to helping you resolve this issue quickly.

Sincerely,Cusco Casino.

Vurdert til 1 av 5 stjerner

Im very honest when i give my opinion…

Im very honest when i give my opinion about this casino. In first glance it looks like a very nice casino with a lot of games and nice entertainment. I played a bit couple of months back. Then i received mails i was rated to be a vip player and get a manager for my vip status. Ok, fun! I put more money in the casino, i win a bit and then i wanted to check how safety and fast they are with withdrawal time. The first interruption came. Account not verificated. Ok. Happens more so we will fix it. It took over 39 emails to try to get verificated, nonetheless it still failed... i provided them with full bankstatements and all my damn privacy stuff. Not verificated. And when you are not verificated, no withdrawal! I started to panic and try to fasten the proceedings, but it wont happen. The next day, after escalate it at a higher department and warning them for taking legal actions, they send the money and instantly blocked my account!!! They are not reachable on any way i tried. Really really sad!!!! I think i never get my money back when i dont pushed them to be honest and fair with players, especially vip players. Think before you put a lot of money here....

They blocked me, how on earth is possible?!

27. juli 2024
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Svar fra Cuscocasino

Dear Wendy,

Thank you for taking the time to share your experience with us. We appreciate your honest feedback and understand your frustration. Your satisfaction is our priority, and we're genuinely sorry to hear about the difficulties you faced during the verification process.

Verification is a crucial step for the security of our players, as it helps protect against potential fraudulent activities. This process typically takes only a few minutes when all the necessary documents are provided. You can find the list of required documents for verification here:https://cuscocasino.com/account/profile/verification.

After reviewing your account, we see that our VIP managers have been actively communicating with you, offering assistance and guidance to complete your verification. We apologize if this process felt lengthy or challenging, and for any inconvenience caused.

For any further concerns or questions, please don't hesitate to contact us directly at support@cuscocasino.com. We are here to help resolve any issues and ensure you have a positive experience with us.

Thank you for your patience and understanding. We hope to address this situation to your satisfaction and restore your confidence in our services.

Sincerely, Cusco Casino.

Vurdert til 5 av 5 stjerner

Great service

27. juli 2024
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Svar fra Cuscocasino

Hi Joel,

Thank you so much for your wonderful words. We're absolutely delighted to hear that you enjoyed our service. Providing great service and ensuring our players have the best possible experience is our top priority, so your positive words mean a lot to us.

If you ever need anything or have any questions in the future, please don't hesitate to reach out. We're always here to assist you and make your time with us as enjoyable as possible.

Thank you again for taking the time to share your experience. Have a fantastic day, and happy gaming!

With love, Cusco Casino.

Vurdert til 1 av 5 stjerner

Said that they accepted my refund…

Said that they accepted my refund request. But after that you banned. And dont get respond on email like they said in there respons in my last review. They only respond here on Trustpilot to trick a good impression of the casino. That they help.
But they block your account. And block you everywhere.

Sannesanne9988@ outlook.com is my email. You can email me about the refund.

You cant resolve it if i hear about my status of refund.

I send you lots of email but not responding at all.

😡👎🏼❓❓❓

25. juli 2024
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Svar fra Cuscocasino

Dear Brenda ,

We deeply regret the difficulties you've encountered. Our priority is to assist you and rectify this situation as swiftly as possible.

Kindly reach out to us directly at support@cuscocasino.com. We are here to address any questions or concerns you may have about your account and deposits.

As a transparent and fair casino, we are dedicated to resolving these matters promptly and effectively.

Your satisfaction is extremely important to us, and we appreciate you bringing this to our attention. We are committed to addressing your concerns and finding a satisfactory resolution.

We look forward to receiving your email and resolving this issue to your satisfaction.

Sincerely,Cusco Casino.

Vurdert til 4 av 5 stjerner

I got eventually the answers i was…

I got eventually the answers i was looking for. I don't like the chatbot.

24. juli 2024
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Svar fra Cuscocasino

Hi Herman,

We're glad to hear that you eventually got the answers you were looking for. We apologize that you didn't have a great experience with our chatbot. Your feedback is important to us, and we're constantly working to improve our services.

While our chatbot is designed to provide quick and efficient responses, we understand it can sometimes be frustrating. We're committed to offering the best live support possible to ensure you have a smooth and enjoyable experience.

Our live support team is always here to help with any questions or concerns you may have. Please don't hesitate to reach out directly to our customer service agents if you need further assistance.

Thank you for your feedback. It helps us make our service better for all our players. We appreciate your understanding and patience.

With love, Cusco Casino.

Vurdert til 5 av 5 stjerner

Helpful with withdraw problems

Great and quick help by my withdraw problems from the website. Updating when they where checking the problem and quick response to my question

22. juli 2024
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Svar fra Cuscocasino

Hi Quincy,

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our support team while resolving your withdrawal issues.

We strive to provide quick and efficient assistance to all our players, and it's great to know that our team kept you updated and responded promptly to your questions.

Your satisfaction is our top priority, and we're glad we could help you with your concerns. If you ever need further assistance or have any more questions, please don't hesitate to reach out to us. We're always here to ensure you have the best possible experience at Cusco Casino.

Thanks again for your feedback, and we look forward to serving you again in the future.

With love, Cusco Casino.

Vurdert til 5 av 5 stjerner

The best casino

22. juli 2024
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Svar fra Cuscocasino

Hi there!

Thank you so much for your kind words! We're thrilled to hear that you think we're the best casino! It’s wonderful to know that you’re enjoying your experience with us.

If you ever have any questions or need assistance, feel free to reach out to us anytime. We're here to ensure you have a great time and get the most out of your gaming experience.

Thanks again for your support, and we look forward to seeing you back soon!

With love, Cusco Casino.

Vurdert til 5 av 5 stjerner

friendly agent

friendly agent, fast reactions

18. juli 2024
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Svar fra Cuscocasino

Hi there!

Thank you so much for your wonderful feedback! We’re delighted to hear that you had a positive experience with our support team. Our agents strive to be as friendly and helpful as possible, and it’s great to know that their efforts are making a difference.

We take pride in providing fast and efficient responses to all our players. If you ever need any more assistance or have questions in the future, please don’t hesitate to reach out to us at support@cuscocasino.com. Your satisfaction is our top priority, and we’re here to help you with anything you need.

Thanks again for your kind words! We hope you continue to enjoy your time with us and have a fantastic day!

With love, Cusco Casino.

Vurdert til 5 av 5 stjerner

Fantastische bonussen

Fantastische bonussen. Snelle en goede hulp vanuit de chat. En de games zijn echt top

15. juli 2024
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Svar fra Cuscocasino

Hi Roel,

Thank you so much for your fantastic review.

We're delighted to hear that you're enjoying the bonuses, finding our chat support helpful, and loving the games. We strive to provide the best experience for our players, and your feedback means a lot to us.

If you ever need assistance or have any questions, feel free to reach out to us at support@cuscocasino.com. We're always here to help and ensure you have the best gaming experience possible.

Your satisfaction is our top priority, and we look forward to continuing to serve you with great bonuses, excellent support, and amazing games.

Happy gaming and have an amazing day!

With love,Cusco Casino.

Vurdert til 5 av 5 stjerner

Good casino

10. juli 2024
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Svar fra Cuscocasino

Hi Jwan,

Thank you so much for taking the time to leave a review and for your kind words about our casino. We’re thrilled to hear that you had a good experience with us!

We always strive to provide the best service and gaming experience for our players. If there is anything specific you enjoyed or anything we could improve, we would love to hear your feedback. Your insights help us to continually enhance our services and ensure that we are meeting your needs.

If you have encountered any issues or have any questions, please do not hesitate to reach out to us. Our dedicated support team is always here to help and can assist you with any concerns you might have. Feel free to contact us at support@cuscocasino.com.

We want to make sure that every aspect of your experience with us is perfect. If there’s any way we can assist you further or if you have any suggestions, please let us know. Your satisfaction is our top priority, and we’re here to help you have the best time possible at our casino.

Thank you again for your review and for being a valued member of our community. We look forward to continuing to provide you with excellent service and a fun gaming experience.

Have a wonderful day!

With love,Cusco Casino.

Vurdert til 1 av 5 stjerner

STOP THE SPAM !!!!!!!!!!!!!!!!!!!!!!!!!!

9. juli 2024
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Svar fra Cuscocasino

Dear Fred,

We hear you loud and clear! We're very sorry to hear you're dealing with spam. We completely understand how annoying this can be, and we want to help you get it sorted out right away.

Could you please send us an email at support@cuscocasino.com with more details about the spam you're receiving? It would be really helpful if you could tell us exactly what you mean by "spam" and provide some examples or descriptions of the messages. This way, we can investigate thoroughly and take the necessary steps to stop it from happening.

At Cusco Casino, we aim to provide a smooth and enjoyable experience for all our players. Your feedback is incredibly important to us as it helps us improve and ensure you have the best possible time while playing with us.

Thank you so much for bringing this to our attention. Your comfort and satisfaction are our top priorities, and we're committed to addressing your concerns swiftly and effectively.

We appreciate your patience and understanding as we work to resolve this issue. Please don't hesitate to reach out to us with any other questions or concerns you may have. We're here to help!

Sincerely, Cusco Casino.

Vurdert til 5 av 5 stjerner

PerfectPerfect customer service and good…

Perfect customer service and good bonuses

8. juli 2024
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Svar fra Cuscocasino

Hello Dave!

Thank you so much for your wonderful feedback! We’re delighted to hear that you had a great experience with our customer service and enjoyed our bonuses.

At Cusco Casino, we strive to provide top-notch customer service. Our team is always here to help you with any questions or issues, ensuring you have the best experience possible. It makes us so happy to know that our efforts made a positive impact on your time with us.

We also put a lot of thought into our bonuses to make sure they’re fun and rewarding for all our players. We're glad to hear you liked them!

If you ever need assistance or have any more questions, please feel free to reach out to us at support@cuscocasino.com. We’re always here to help and love hearing from our players.

Thanks again for your kind words and for being a part of our community. We hope you continue to enjoy your time at Cusco Casino and take advantage of all the great bonuses and excellent customer service we have to offer!

With love,Cusco Casino.

Vurdert til 5 av 5 stjerner

Very good experience with the support!

7. juli 2024
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Svar fra Cuscocasino

Hello Roy,

Thank you so much for sharing your positive experience with our support team! We're delighted to hear that you had a very good experience. Our team is dedicated to providing friendly and helpful assistance, and it’s wonderful to know we succeeded in making your time with us enjoyable.

We always strive to offer the best support to our players, ensuring that your questions are answered and any issues are resolved quickly. If you ever need help again, or if you have any suggestions on how we can make your experience even better, please feel free to reach out. We're here to assist you every step of the way.

For any future questions or assistance, you can contact us at support@cuscocasino.com. We're always happy to hear from you and help with anything you need.

Thank you once again for your kind words and for choosing Cusco Casino. We’re excited to continue providing you with excellent service and an amazing gaming experience!

With love, Cusco Casino.

Vurdert til 5 av 5 stjerner

Lot of games good help

6. juli 2024
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Svar fra Cuscocasino

Hello Ivo!

Thank you so much for your lovely feedback! We’re thrilled to hear that you’re enjoying our wide selection of games and found our support team helpful.

At Cusco Casino, we work hard to offer a huge variety of fun and exciting games for everyone to enjoy. It’s great to know that you’re having a good time exploring them all!

Our support team is always here to help you with any questions or issues you might have. We want to make sure you have the best experience possible, so don’t hesitate to reach out to us whenever you need assistance.

If you ever have any more questions or need help, please feel free to contact us at support@cuscocasino.com. We love hearing from our players and are always ready to assist you.

Thanks again for your kind words and for being a part of our community. We hope you continue to have lots of fun and enjoy everything Cusco Casino has to offer!

With love, Cusco Casino.

Vurdert til 5 av 5 stjerner

Quick response from support

Quick response from support, decent bonusses and many games to choose. Overall satisfied. Withdraws within 48 hours payment

3. juli 2024
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Svar fra Cuscocasino

Hi Tricky,

Thank you so much for your kind words!

We're thrilled to hear that you had a positive experience with our support team, enjoyed our bonuses, and found our game selection to your liking. Your satisfaction is our top priority, and it’s wonderful to know we’re meeting your expectations.

We understand the importance of fast withdrawals, and while our standard processing time is up to 72 hours, we always aim to complete them as quickly as possible. It’s great to hear that you’ve received your withdrawals within 48 hours!

If you ever have any questions, concerns, or suggestions on how we can improve, please don’t hesitate to reach out to us at support@cuscocasino.com. We’re here to help and ensure you continue to have a fantastic experience with us.

Thanks again for your wonderful review and for choosing Cusco Casino. We look forward to continuing to provide you with the best gaming experience possible!

With love, Cusco Casino.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv