The customer service is really fast replying and helpful. I ordered 3 tees but only one was delivered so they helped me with finding the other tees and they told me they were shipped separately. A thi... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Ja k had mezelf niet helemaal verdiept in hoe lang het zou duren voordat het verzonden zou worden. Kom ze meteen bereiken daarover kreeg ook meteen een bericht terug van hoe of wat, en ik was heel tev... Vis mer
Selskapet har svart
I ordered two hoodies, but I only recieved one. I contacted Culture28 by e-mail and they responded quickly! They told me that the hoodies were both coming from different places, thats why one got here... Vis mer
Selskapet har svart
Amazing quality, pretty quick response to a question through mail. Around christmas the delivery was taking much longer than usual. Would have been nice to know. But can definitely recommend the shirt... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Bringing together the finest streetwear, our brand vision is modern, unique and fully focused on letting you create your own personal style. We want to inspire you to be the best version of yourself, offering streetwear essentials that not only make you look good, but feel good too.
Kontaktopplysninger
Ridderkerk, Nederland
- support@culture28.com
- culture28.com
4,2
Bra
892 anmeldelser
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I have ordered a hoodie and the quality…
I have ordered a hoodie and the quality was poor, so i decided to return it. I was waiting for the label for return more then a month. Culture 28 received this hoodie on 17.03.2026. And i am still waiting for the refund. My mails on support are ignored.
11. desember 2025
Anmeldelse skrevet uten oppfordring
Quality clothes, reliable service
Culture 28 clothes have always been good value and I have never had any problems with payments or shipping. Recommended if you like their clothes.
25. mars 2025
Anmeldelse skrevet uten oppfordring
I ordered a hoodie a few weeks ago and…
I ordered a hoodie a few weeks ago and I didn’t receive a Track & Trace notification. After a week I sent them an email to request an update which never got a reply. Two weeks later they cancelled my order without any of my input. I tried contacting them once again but no reply. Terrible experience, was really looking forward receive to hoodie…
22. januar 2025
Anmeldelse skrevet uten oppfordring
Great company overall
Great company overall. The company sell good high quality clothes delivery is fast and I’ve yet to experience a problem with either customer service or delivery process.
Have been buying clothes from there for about three years and never had a problem, so like I said before overall great company!
23. september 2024
Anmeldelse skrevet uten oppfordring
Abnormaal klantenservices
Geen antwoord op mails gekregen, retour zonder enige reden geweigerdt. Heb de retour na het passen gelijk terug gestuurdt dus daar moet niks mis mee zijn. Zou eerder door de verzending moeten komen, Retour werd pas in behandeling genomen na 3 weken. Ga het nog hoger opzoeken heb zo iets nog nooit mee gemaakt.
1. august 2024
Anmeldelse skrevet uten oppfordring
Geweldig
Een goede communicatie wanneer de levering iets langer duurt dan voorzien. Directe terugbetaling van goederen die ze niet kunnen leveren. Geweldige kwaliteit van t-shirts, sweaters en joggingsbroeken. De afbeeldingen komen overeen met wat je krijgt.
11. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra CULTURE 28
Hi Jessica,
Thanks a ton for the awesome review! We’re stoked you’re loving the quality and the communication. It’s great to hear that the images match up with what you get. If you need anything else or just want to chat, we’re here for you!
Cheers,
Pearl
Always on time and good fit
Always on time and good fit
17. juni 2024
Anmeldelse skrevet uten oppfordring
Svar fra CULTURE 28
Hi Giel,
Thank you so much for your fantastic 5-star review! We're absolutely thrilled to hear that you found our service always on time and a good fit for your needs. Your satisfaction means the world to us, and we're so happy we could deliver exactly what you were looking for. We look forward to continuing to meet your expectations! 😊
Sincerely,
Pearl
Wirklich schöne Stücke
Auch wenn die Lieferung etwas länger gedauert hat bin ich sehr glücklich mit den Kleidungsstücken und werde bestimmt nochmal bestellen. Die Aufdrucke und die Schnitte sind wirklich sehr sehr schön!
8. april 2024
Anmeldelse skrevet uten oppfordring
Svar fra CULTURE 28
Hi Vanessa,
Thank you so much for your kind words and for taking the time to leave us such a wonderful review! 😊
We're thrilled to hear that you love our pieces, despite the slight delay in delivery. Your satisfaction means the world to us, and we're excited to have you as a happy customer.
Can't wait to serve you again in the future! 🌟🎉
Sincerely,
Dyne
Goede communicatie.
Goede service, het duurde iets langer dan normaal maar daar kreeg ik al snel bericht van binnen de 2 dagen die ook aangegeven staat op de site.
Shirt is lekker en maat klopt met wat er op de site staat aangegeven.
Van het weekend al aangehad naar een festival en kreeg er een compliment over dat het een vet shirt was.
Ik ben zeer tevreden en overweeg zeker om hier misschien nogmaals terug te komen.
11. april 2024
Anmeldelse skrevet uten oppfordring
Svar fra CULTURE 28
Hi Dennis,
Thanks for the great feedback! We're thrilled to hear you're happy with your shirt and our service. We'd love to have you back again anytime!
Sincerely,
Dyne
Feedback to Dylan & Dyne
First of all, sorry for spelling your name wrong, Dylan. Even though I haven't received the package and product yet, thank you for keeping me up to date. Also for the queries, as this gives an impression of the active processing of your orders. The last two sentences are addressed to both of you.
9. april 2024
Anmeldelse skrevet uten oppfordring
Svar fra CULTURE 28
Hi Ahmet,
Thank you so much for your kind words and for taking the time to leave us a 5-star rating.
We're glad to hear that you appreciate our efforts to keep you informed about your order. Rest assured, we're actively processing it.
Looking forward to delivering your package to you soon.
Sincerely,
Pearl
Ik had vorig jaar een jurk gekocht.Ik…
Ik had vorig jaar een jurk gekocht.Ik had hem nog nooit aan gedaan Dacht hem lekker met Pasen aan te doen . Foei foei foei, wat een misvormd kleed. De zoom was krom en scheef, ik kan nu naar een naaister gaan en hopelijk kan zij er nog iets aan doen. Dat gaat me nog extra kosten . NOOIT meer.
31. mars 2024
Anmeldelse skrevet uten oppfordring
Svar fra CULTURE 28
Dear Denise,
I'm deeply sorry to hear about the disappointment you experienced with the dress you purchased from us last year. Your satisfaction is incredibly important to us, and I apologize for any inconvenience caused by the quality issue.
We understand the frustration of discovering such a problem right before a special occasion like Easter. It's truly disheartening when an item doesn't meet expectations, especially after anticipation.
Our customer support team has been trying to reach out to you to provide further assistance. However, we're unable to locate any records of your order in our system. Nevertheless, we're committed to resolving this issue for you.
Please accept our sincere apologies for any inconvenience or frustration this has caused. We genuinely want to make this right for you. If you could kindly reach out to us via email and provide any details you have about your purchase, we will do our best to assist you promptly.
Whether it's arranging a replacement, providing a refund, or covering the cost of alterations, we're here to help in any way we can.
Once again, I apologize for any inconvenience this has caused you. Thank you for your understanding and patience as we work to rectify the situation.
Looking forward to hearing from you soon.
Sincerely,
Dyne
Hoodie order
I ordered a hoodie from culture 28. It took a long time before it got here but when it came I loved it and it was a beautiful hoodie. The customer service was also very good. They almost immediately responded to my mail!
12. mars 2024
Anmeldelse skrevet uten oppfordring
Svar fra CULTURE 28
Hi Diezel,
Thank you for sharing your experience!
We're so happy to hear that you loved the hoodie and found it beautiful. We apologize for the delay in delivery but are glad it finally arrived. It's great to know that you also had a positive experience with our customer service team. If you need anything else, don't hesitate to reach out.
Sincerely,
Dyne
Achtung Abzocke!!
Achtung Abzocke!!! Meine Bestellung kam nie bei mir an.
4. februar 2024
Anmeldelse skrevet uten oppfordring
Svar fra CULTURE 28
Dear Susi,
I'm sorry to hear about your recent experience with your order. We strive to provide a positive shopping experience for all our customers, and I apologize for any inconvenience caused.
Upon reviewing our records, we couldn't locate any orders matching the information provided, including the order number, name, and email address. We understand the frustration this may cause, and we want to ensure that we address your concerns promptly.
To assist you further and resolve this issue as soon as possible, could you please reach out to our customer support team directly at support@culture28.com? Our dedicated team will be more than happy to investigate the matter thoroughly and provide you with the necessary assistance.
Thank you for bringing this matter to our attention, and we look forward to resolving it for you.
Sincerely,
Dyne
Great quality
Great quality, fast delivery, clear communication!
11. mars 2024
Anmeldelse skrevet uten oppfordring
Svar fra CULTURE 28
Hi Rens,
Thank you so much for your 5-star review! We're delighted to hear that you're happy with the quality of our products, the speed of delivery, and our communication. If you ever need anything else, feel free to reach out. Have a fantastic day!
Sincerely,
Dyne
Super helpfull E-mail
Super helpfull E-mail! I probably made a mistake with the adres and would have never seen it without the help! Thank you!!
3. mars 2024
Anmeldelse skrevet uten oppfordring
Svar fra CULTURE 28
Hi Guido,
Thank you so much for your review!
We're thrilled to hear that the email was helpful in resolving the address issue. We hope that you receive your package soon! Don't hesitate to reach out if you need any further assistance in the future.
Sincerely,
Dyne
Svar fra CULTURE 28
Hi Demy,
Thank you for your review!
We're glad you found us helpful. If you have any further questions or need additional assistance, feel free to ask.
Thank you and have a great day!
Sincerely,
Dyne
Amazing quality
Amazing quality, pretty quick response to a question through mail. Around christmas the delivery was taking much longer than usual. Would have been nice to know. But can definitely recommend the shirts!
5. januar 2024
Anmeldelse skrevet uten oppfordring
Svar fra CULTURE 28
Hi Alex,
Thanks for the positive feedback! We're glad you liked the quality and our quick response. Sorry about the Christmas delay, and we'll work on better communication. Your recommendation means a lot!
Sincerely,
Dyne
Svar fra CULTURE 28
Hi Luc,
Thank you for the 5-star review! We're delighted to hear that you found our products to be of good quality at a reasonable price. We appreciate your positive feedback and hope to continue meeting your expectations in the future.
Sincerely,
Dyne
Svar fra CULTURE 28
Hi Pawel,
Thank you for your 5-star rating! 🌟
We truly appreciate your support. If there's anything more we can do for you, just let us know.
Sincerely,
Dyne
Fast and friendly
28. november 2023
Anmeldelse skrevet uten oppfordring
Svar fra CULTURE 28
Hi Helena,
Thank you for your review! So glad to hear your experience was both fast and friendly. If there's anything else you need or any feedback you'd like to share, feel free to let us know. Enjoy!
Sincerely,
Dyne
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