I booked flight tickets from Mumbai to…
I booked flight tickets from Mumbai to Chennai on February 25th 2026 paying ₹9072.28 today through credit card,
Payment successful but either tickets/PNR not delivered..
Request the team to look into it and mail me the tickets.. please
Hope ctraa.com is genuine site.Checked with Chat GPT and Google.
But , No one is picking up the customer care no +91 73861 03469..
Post booking experience after that...
Initially, I faced an issue after booking flight tickets from Mumbai to Chennai (Feb 25, 2026) through Ctraa.com.
Payment of ₹9,072.28 was successful, but the ticket/PNR was not delivered immediately, and customer care was not reachable at that moment, which caused concern.
After posting my review, I was personally contacted by Mr. Raj, Operations Manager – Ctraa.com.
He was extremely polite, apologetic, and professional. He understood the issue, took responsibility, and promptly booked the ticket and forwarded the confirmed PNR to me.
I truly appreciate Mr. Raj’s quick response, transparency, and customer-first approach. Mistakes can happen in any service, but what matters is how efficiently and genuinely the issue is resolved — and Ctraa.com handled it well.
Based on the resolution and support received, I can say that Ctraa.com is a genuine booking platform, and their operations team is responsive when escalated.
Thank you Mr. Raj and Ctraa.com team for resolving this professionally. 🙏✈️
24. januar 2026
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