Crumpler UK Anmeldelser 

311
•
TrustScore 2 av 5

2,1

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

I had a problem with my bag and the company has repeatedly failed to respond to my emails (you are required to email them to initiate a warranty claim as per their own policy). If you buy a bag fro... Vis mer

Vurdert til 1 av 5 stjerner

Long delivery times and returns are a complete nightmare. Returned a bag as it was a bit big for medium size. Used the return label that was provided. The package has been sitting at their local Dept... Vis mer

Vurdert til 1 av 5 stjerner

I bought a £120 rolltop back pack from Crumpler UK but the stitching on the bottle holder failed. Following the instructions on their website I emailed multiple addresses with request for a repair/rep... Vis mer

Vurdert til 1 av 5 stjerner

Fake brand beware - this is a copy and of Australian crumpled - of you look at terms it's registered name is Bagmania GMBH I bought a bag, the zipper broke, I followed their 5 year warranty proces... Vis mer

Informasjon om virksomheten

  1. Koffertbutikk

Opplysningene stammer fra ulike eksterne kilder

Crumpler is recognised as one of the worldwide leading brands in functional bags. We develop uncompromising, functional, design focused bags for every facet of urban life: from the classic, bike courier tested messenger bags, through to travel luggage and bags suited for leisure time and business. All Crumpler bags are hand made from premium materials and known for their long-lasting quality.


Kontaktopplysninger

2,1

Under middels

TrustScore 2 av 5

311 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har ikke svart på negative anmeldelser

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

2,1

Alle anmeldelser

(311)

3 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

They sent me a confirmation email and…

They sent me a confirmation email and then sent me an email weeks later saying they over sold their product and had to give me a refund.

8. april 2022
Logoen til Crumpler UK

Svar fra Crumpler UK

Hello,

thanks a lot for your review.

I just had a look into this case. I'm very sorry, that you ordered an item which we oversold, this was cleary our fault and shouldn't happen.

But please note that we contacted you and refunded your paid amount directly on the next working day after your purchase and not "weeks later".

Best regards
Crumpler

Vurdert til 5 av 5 stjerner

Crumpler quality flask..

This steel flat flask from crumpler is my biggest water bottle ..so I will use it for summer use..and my smaller ones I will use for quick trips or winter use..I use them primarily for a water for taking prescribed tablets..expensive but I thought it was the best on the market. Nice in various colours but the only colour available to me was white..

6. april 2022
Vurdert til 5 av 5 stjerner

As always Crumpler comes up top

As always Crumpler comes up top. Excellent bag. Super lightweight, fits more than you think. Easy and comfortable to wear. Purchased for city use and travel. Been using this brand for maybe 20yrs now …messenger bag slung across, zipping through London traffic on a Vespa. Love Crumpler

14. mars 2022
Vurdert til 1 av 5 stjerner

Poor customer service

Have always liked crumpler. I had an issue with a bag and sent emails/webforms/phone calls to try and resolve it. Customer service was dismal. Dissapointing.

8. mars 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Crumpler bags used to be incredible

Crumpler bags used to be incredible, I have been using their bags for 15 years and it was finally time for an update, I needed something bigger for my laptop. I basically got the same bag I had but scaled up. Here’s the deal- the great bag layout and design is there; but they no longer use the same materials that they used to. My old bags strap was thicker than a seatbelt. With the new bag I feel it could break if I snagged on something. The prices have gone up but the bags no longer have that special premium feel. If you are after that old Crumpler feel, I’m sorry but it’s gone. If you have money to splash and you like the aesthetic of Crumpler bags, you MIGHT be satisfied. I spent nearly £200 on my bag, I feel a little cheated though with the poor material use.

17. januar 2022
Vurdert til 5 av 5 stjerner

Crumpler fan

Excellent service prompt posting arrived in 4 days from Germany to UK..
Superb item Vis A Vis 2.0 Cabin 55cm Trolley & vis A vis packet..
Great quality as always with Crumpler highly recommended
Just need covid to improve to be able to use.

17. desember 2021
Vurdert til 2 av 5 stjerner

DINKY DI COMPANION 13" review - not impressed

Not impressed with the quality compared to my old Crumpler messenger bag. The material of the bag and shoulder pad feel very cheap and flimsy in comparison. Added to this who ever designed the third arm (strap system) needs to change jobs.

Just to reply to the comments I bought it in the sale so it actually costs £89.90. So maybe customer support at crumpler also needs to change jobs or at least be honest. Also the shoulder pad and third arm are the same on these more expensive bags so I would have had the same complaints if I had spent more...

17. desember 2021
Logoen til Crumpler UK

Svar fra Crumpler UK

Dear valued customer,

thank you for your review. However, we do not share your opinion and believe that your comparison is a bit unfair. Our design team is great in designing bags with experience of many many years. They do not need to change jobs. You forgot to mention in your review that you bought the bag for 56 GBP. You are probably comparing it with a messenger bag which costed you in the past more than 100 GBP in the past. You are highly welcome to test our Dinky Di Messenger bag M or Dinky Di Workbag which offer more features, more sturdiness. Expecting the same from an entry messenger bag – well that’s… odd

The Crumpler Design Team reading all messages and taking them seriously.

Vurdert til 2 av 5 stjerner

Been asked to review before the order…

Been asked to review before the order has arrived. Ordered on 15th Nov and nothing yet. Tried contacting Crumpler but they didn't respond until I enquired through Paypal. I understand there are some issues with dispatch at the moment and that is fine but some communication would be great, this was supposed to be a birthday present but totally missed that and now I've no idea if the bag will be here for Christmas.

14. desember 2021

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv