Very simple set up, management and tracking of the project. The tools for using links to social media, and QR codes for the project also really helpful. Any questions I had, were usually answered quic... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Crowdfunder has been a great experience so far! My campaign is still live, but the help I have received from the team - and their colleagues at Sport England - has been exemplary! As this is my first... Vis mer
Selskapet har svart
It was a great experience. Crowdfunding is a wonderful way to help people bring their ideas to life and finish their projects. It gives creators the support they need and allows others to contribute... Vis mer
Selskapet har svart
everything was perfect until the final payment. The crowdfunder was to hrlp my friends son pay for my friends funeral. It raised £4,205 but because the final payments came after the funeral, i paid hi... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Crowdfunder gives you the tools, knowledge and support to make your crowdfunding journey a success. Whether you are raising funds for your charity, business, community or anything else, then we want to help you. Unlike other crowdfunding sites, we have millions of pounds of +Extra Funding available from our partners meaning your fundraising efforts could be substantially boosted.
Kontaktopplysninger
3 Southview House, St Austell Enterprise Park, Carclaze, PL25 4EJ, St Austell, Storbritannia
- support@crowdfunder.co.uk
- crowdfunder.co.uk
4,3
Enestående
3k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Ridiculous voluntary contribution
The default setting for contribution to crowdfunder was set at £5 which on a donation of £25 was ridiculously high. Thought I had cancelled mid donation and restarted. So now a £25 donation has risen to £55. Really feel scammed.
Their response (below) misses the point completely. The User Experience is designed so that the user clicks through and as my review says there is no way you can abort the transaction even if it wasnt complete.
Am I going to contact them about getting £5 back, clearly not. Are these voluntary donations reducing costs for charities, I doubt it very much. Perhaps they could include their profit for last year in their response.
1. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Crowdfunder UK
Hello Clive,
Thanks for taking the time to leave your feedback, and please do get in contact with us if you'd like some help resolving an issue like this in future. Ways to contact us are in this article (copy and paste into your browser):
https://help.crowdfunder.co.uk/en/articles/1843617-how-do-i-contact-crowdfunder
When making a pledge or donation, you have the option to leave Crowdfunder a tip. You can choose how much or how little you give, or if you want to tip at all.
You can do this by either the slider to adjust the percentage or by entering a 'custom amount'.
The tip is used by Crowdfunder so that we can help more projects. We do not charge any platform fees for projects that are charitable causes, not for profit and personal fundraisers.
We rely on the generosity of those that can afford it, to tip the platform. It's through voluntary tips that we can break even and can cover our staff costs.
Please note you are also able to stop making a payment at any point during the checkout by exiting the page or not clicking the 'Pay Now' button. We will pass on your feedback and experience to the relevant teams as well.
We hope that you will continue to use Crowdfunder to support great causes in the future.
Warm regards,
Crowdfunder Customer Support
Check the tip doesn't reset
Every time I've donated recently through the mobile site, the page will do this little glitch as I'm entering my payment details and address and reset the tip level, after I'd reduced it from the recommended tip level. Every time. It feels very convenient. Always check, I got caught out last time and paid a ridiculous tip I hadn't intended to.
31. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Crowdfunder UK
Hello Matthew,
Thanks for taking the time to leave your feedback and I'm sorry to hear you experienced what sounds like a glitch.
Please do get in contact with us if you'd like some help resolving an issue like this in future. Ways to contact are in this article (copy and paste into your browser):
https://help.crowdfunder.co.uk/en/articles/1843617-how-do-i-contact-crowdfunder
When making a pledge or donation, you have the option to leave Crowdfunder a tip. You can choose how much or how little you give, or if you want to tip at all.
You can do this by either the slider to adjust the percentage or by entering a 'custom amount'.
The tip is used by Crowdfunder so that we can help more projects. We do not charge any platform fees for projects that are charitable causes, not for profit and personal fundraisers.
We therefore rely on the generosity of those that can afford it, to tip the platform. It's through voluntary tips that we can break even and can cover our staff costs.
We hope that you will continue to use Crowdfunder to support great causes in the future.
Warm regards,
Crowdfunder Customer Support
I'm uncomfortable donating using this app
I do not like how this app interacts with my banking app. I will not be using this app to donate to causes. EDIT, post CF reply: 1] Please note I didn't have an issue with my banking app. just with how CF works. 2] I'm an erstwhile ITer from a Blue Chip company.
27. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Crowdfunder UK
Hello Peter,
Thanks for taking the time to leave a comment, and I'm sorry to hear you've had a problem with your online banking app.
Please note that Crowdfunder is not an app, but a website.
I can see you've tried to make 2 donations today on the website that have failed or been cancelled. Can you please let us know what has happened so we can help you further, you can email us directly at support@crowdfunder.co.uk
Please note we use Stripe for processing all of our payments. Stripe has robust security measures, including compliance with the highest industry standards like PCI DSS Level 1, encryption of data, and tokenisation to protect financial information.
We hope this provides reassurance.
Kind regards,
Crowdfunder Support Team
If you crowdfund into a business ur…
If you crowdfund into a business ur only giving money to a business because the banks won’t fund them and you will get nothing back unless that business is put on the stock exchange so all your doing if funding a business with no return
16. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Crowdfunder UK
Hello Derek,
Thank you for taking the time to share your perspective.
You are correct that Crowdfunder is a donation and rewards-based platform, not a financial or equity investment platform.
Instead, we focus on two main areas:
Rewards and Incentives: For the majority of business campaigns, your contribution is often an early-stage purchase or a pledge that unlocks a tangible benefit. Funders typically receive unique rewards, such as pre-ordered products, exclusive merchandise, behind-the-scenes experiences, or significant discounts. It’s a transaction where you support a business you love and get something valuable back in return, regardless of future profit.
Community: Most project supporters are motivated by a social or emotional investment and return. They are supporting a neighbour, helping a local charity, or enabling a brilliant new idea that will benefit their local community. By backing a campaign, you are actively choosing to support the growth of the regional economy and giving individuals a chance to launch projects that traditional bank funding might overlook.
While we appreciate your focus on financial returns, Crowdfunder’s success is primarily measured by the number of community projects, start-ups, and social enterprises we help bring to life through our platform and the Extra+ funding they can unlock.
We encourage you to check out the amazing rewards offered by our current live campaigns!
Kind regards,
Crowdfunder Support Team
Great support
13. oktober 2025
Svar fra Crowdfunder UK
Hello Malcolm,
Thank you so much for your wonderful feedback!
We truly appreciate you taking the time to share your positive experience with us. It’s incredibly rewarding to know that our efforts have made a difference, and your kind words mean a lot to the team.
We’re committed to providing the best service possible, and hearing from happy customers like you inspires us to keep going.
Thanks again - we look forward to continuing to work with you!
Best wishes,
Crowdfunder Support
Great platform with great support
Great platform, easy/intuitive to use and brilliant support throughout from the Crowdfunder team. The fact they highlight additional funding opportunities ensures projects can get maximum impact.
10. oktober 2025
Svar fra Crowdfunder UK
Hello Lisa,
Thank you so much for your wonderful feedback!
We truly appreciate you taking the time to share your positive experience with us. It’s incredibly rewarding to know that our efforts have made a difference, and your kind words mean a lot to the team.
We’re committed to providing the best service possible, and hearing from happy customers like you inspires us to keep going.
Thanks again - we look forward to continuing to work with you!
Best wishes,
Crowdfunder Support
Good Presentation and answer questions…
Good Presentation and answer questions speedily
10. oktober 2025
Svar fra Crowdfunder UK
Hello James
Thanks so much for your thoughtful review of our platform.
We're so happy to hear you find our platform was good and you received speedy answers to any questions! We work to continuously improve our platform so it's great to hear our hard work is paying off and benefitting our project owners.
We look forward to helping you fundraise again in the future.
Wishing you all the best,
The CrowdFunder Support Team
Good experience.
Good experience.
My only criticism, and that of donors, was the fee level.
7. oktober 2025
Svar fra Crowdfunder UK
Hello Stefan,
Thanks for taking them time to leave your feedback, we are delighted to hear you had a positive experience.
Any fees will depend on the type of page you have set up (for example, a standard rewards project, charity profile or personal fundraiser etc.).
Before you set your page live, your fee structure will have been displayed with our Terms & Conditions and information about our fee structures can be found here: https://www.crowdfunder.co.uk/fees
Any tip is used by Crowdfunder so that we can help more projects. We do not charge any platform fees for projects that are charitable causes, not for profit and personal fundraisers. We therefore rely on the generosity of those that can afford it, to tip the platform. It's through voluntary tips that we can break even and can cover our staff costs.
Wishing you all the best,
The CrowdFunder Support Team
The percentage you take for a charity…
The percentage you take for a charity found raise just to used your platform is very unbelievable. Someone paid it £105 you deducted almost £25.
1. oktober 2025
Svar fra Crowdfunder UK
Hello,
Thanks for taking the time to leave your feedback.
I've just checked your project and can confirm you were charged 0% Crowdfunder platform fees. There will be a deduction of our payment processors transactions fees though which is 2.4% + £0.20 +VAT (per transaction).
The person that donated to your project also left a tip of £24.00 for Crowdfunder, which you have included in the total amount mentioned.
Information about our fee structures can be found here:
https://www.crowdfunder.co.uk/fees
If you'd like to discuss this further, please don't hesitate to get in touch with us in the support team.
Kind regards,
The CrowdFunder Support Team
The process went smoothly
Easy for people to donate. Fees were taken from their donation, so they didn't have to pay extra. Money transferred to organiser's account on the date previously stated. It all went smoothly.
5. august 2025
Svar fra Crowdfunder UK
Hello Jane,
Thanks so much for your kind review of our platform.
We're so happy to hear you find our platform was easy to use. We work to continuously improve our platform so it's great to hear our hard work is paying off and benefitting our project owners.
We look forward to helping you fundraise again in the future.
Wishing you all the best,
The CrowdFunder Support Team
Svar fra Crowdfunder UK
Hello Lydia,
Thanks so much for your kind review of our platform.
We're so happy to hear you find our platform was easy to use. We work to continuously improve our platform so it's great to hear our hard work is paying off and benefitting our project owners.
We look forward to helping you fundraise again in the future.
Wishing you all the best,
The CrowdFunder Support Team
I was unable to amend the target amount…
I was unable to amend the target amount after a payment was received and I also would like to hide/delete the crowdfund due to only receiving £10.
19. september 2025
Svar fra Crowdfunder UK
Hello Jane,
Thanks for taking the time to leave a review, I'm sorry to hear your project has not been as successful as you'd hoped.
Please be aware that when you crowdfund, especially if it's for a personal project, only friends/people that you know in your community and friends of friends are likely to pledge.
I'm sorry if you know this already, however people can sometimes be under the misconception that when they put a project on Crowdfunder, strangers will come along and pledge lots of money on it. This unfortunately is not often the case in reality.
If you wanted to change the target amount or project closing date then it is simple to do, please just get in contact with the support team via email or through the platform for us to help you with this.
If you'd like us to hide the project then again please get in contact so we can help.
You can find out how to contact us here: https://help.crowdfunder.co.uk/en/articles/1843617-how-do-i-contact-crowdfunder
Best wishes,
Crowdfunder Support
Whilst uploading the various documents…
Whilst uploading the various documents took time the team were excellent in their support.
Difficulty was more due to fact that a number of documents were old and not easy to scan.
Thanks for all your help
Upper Sheringham Village Hall
17. september 2025
Svar fra Crowdfunder UK
Hello Simon,
Thank you so much for your wonderful feedback!
We truly appreciate you taking the time to share your positive experience with us. It’s incredibly rewarding to know that our efforts have made a difference, and your kind words mean a lot to the support team.
We’re committed to providing the best service possible, and hearing from happy customers like you inspires us to keep going.
Thanks again - we look forward to continuing to work with you!
Best wishes,
Crowdfunder Support
Seamless service and support
The crowdfunder team looked after us really well. They did everything they'd promised and always responded quickly to queries. Their website is clear and we had no technical hitches. If you need to raise money from your community, I can really recommend Crowdfunder
16. september 2025
Svar fra Crowdfunder UK
Hello Alison,
Thank you so much for your wonderful feedback!
We truly appreciate you taking the time to share your positive experience with us. It’s incredibly rewarding to know that our efforts have made a difference, and your kind words mean a lot to the team.
We’re committed to providing the best service possible, and hearing from happy customers like you inspires us to keep going.
Thanks again - we look forward to continuing to work with you!
Best wishes,
Crowdfunder Support
Fraser x Badger
Incredibly simple and straight forward to set and use… which made for a very user friendly experience i felt.
10. september 2025
Svar fra Crowdfunder UK
Hello Fraser,
Thank you so much for your wonderful feedback!
We truly appreciate you taking the time to share your positive experience with us. It’s incredibly rewarding to know that our efforts have made a difference, and your kind words mean a lot to the team.
We’re committed to ensuring our platform is straighfforward and simple to use, so hearing from happy customers like you inspires us to keep going.
Thanks again - we look forward to continuing to help you fundraise in the future!
Best wishes,
Crowdfunder Support
New Flood lights!
Easy to set up
Proactive communication from Crowdfunding agents to help fix issues. Prompt to respond to questions.
Delivered a seamless platform and helped us raise 19k for new floodlights.
5. september 2025
Svar fra Crowdfunder UK
Hello Aaron,
Thank you so much for your wonderful feedback.
We truly appreciate you taking the time to share your positive experience with us. It’s incredibly rewarding to know that our efforts have made a difference, and you were able to fund your new floodlights!
We’re committed to providing the best service possible, and hearing from happy customers like you inspires us to keep going. If there’s anything else we can do to support you or improve your experience, please don’t hesitate to reach out.
Thanks again for your thoughtful feedback. We look forward to working with you on future Crowdfunders!
Best wishes,
Crowdfunder Support
It's an excellent site
It's an excellent site, that has really helped us raise money for our charity needs.
3. september 2025
Svar fra Crowdfunder UK
Hello Ben,
Thanks so much for taking the time to leave your feedback.
We're so glad to hear you've had a good experience!
We hope to help you Crowdfund again in the future!
Kind Regards,
Crowdfunder Support Team
Successful campaign!
Easy to set up and manage a campaign, with excellent support and advice. Successfully raised the funds to benefit from the Sport England match funding.
1. september 2025
Svar fra Crowdfunder UK
Hello
Thank you so much for your wonderful feedback.
We truly appreciate you taking the time to share your positive experience with us. It’s incredibly rewarding to know that our efforts have made a difference, and your kind words mean a lot to the team.
We’re committed to providing the best service possible, and hearing from happy customers like you inspires us to keep going. If there’s anything else we can do to support you or improve your experience, please don’t hesitate to reach out.
Thanks again for your thoughtful feedback. We look forward to continuing to work with you!
Best wishes,
Crowdfunder Support
Crowdfunded has been a great asset to Chiswick CC
Crowdfunded has been a great asset to our fund raising activities for Chiswick CC. In addition to the functions the site provides, the staff have been very helpful in explaining some of the issues we have come up against (from a total lack of understanding) and helped correct our errors in set up over time. Thanks Crowdfunded team and Katie in particular!
31. august 2025
Svar fra Crowdfunder UK
Hello,
Thank you so much for your wonderful feedback!
We truly appreciate you taking the time to share your positive experience with us and I've passed on your comments to Katie (she deserves ALL the praise!). It’s incredibly rewarding to know that our efforts have made a difference, and your kind words mean a lot to all of the team.
We’re committed to providing the best service possible, and hearing from happy customers like you inspires us to keep going.
Thanks again - we look forward to continuing to work with you!
Best wishes,
Crowdfunder Support
Public access to UK
31. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Crowdfunder UK
Thanks for leaving your kind review!
Kind regards,
Crowdfunder Support Team
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