Crosstown Anmeldelser 

755
•
TrustScore 3.5 av 5

3,3

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Very disappointed as my doughnuts were supposed to be delivered yesterday from 7am to 2pm. They did not arrive. Sent two emails yet no answer. About to send my third. Phone number on website is not in... Vis mer

Vurdert til 5 av 5 stjerner

Delicious donuts as always from Crosstown, i brought a box of 6 as a ‘thank you for having me’ visit to friends and they were very well received/devoured! Very easy to order ahead on the website for c... Vis mer

Vurdert til 1 av 5 stjerner

Very disappointed based on previous experiences, turned up in an unbranded box had been bashed about and the Donuts inside stale and dry, complained and got a second box exactly the same. What a shame... Vis mer

Vurdert til 5 av 5 stjerner

My partner has an egg allergy and we struggled to find bakers that cater for allergies. We have crosstown regularly and found out they do tiered doughnuts, so this is as a non brainer for our wedding.... Vis mer

Informasjon om virksomheten

  1. Donutbutikk
  2. Bakeri
  3. Iskremkiosk
  4. Kaffebar
  5. Leverandør av mat og drikke til catering
  6. Sjokoladebutikk

Om Crosstown

Skrevet av virksomheten

DOUGHNUTS COOKIES ICE CREAM CHOCOLATE CORPORATE EVENTS

Crosstown is an award-winning scratch bakery. We roll our dough by hand.

We make all of our jams, compotes, fillings, glazes and toppings in-house, fresh every day, using the finest ingredients we can find to deliver real, honest flavour.

It’s a lot of extra work, but we believe the results speak for themselves.

Quality should never be compromised no matter the quantity, although both can exist at the same time.

We think our doughnuts pair perfectly to specialty coffee, which is why we serve them together where we can.


Kontaktopplysninger

3,3

Middels

TrustScore 3.5 av 5

755 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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3,3

Alle anmeldelser

(755)

28 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

PERFECTION

Darcie was so helpful, I didn't feel like i had to wait very long at all for responses to my questions, she was a very genuine person and seemed excited for my event for me, she even checked in the day after to see how it went(and it was a sunday). the delivery process was smooth- i was able to track on my phone. The doughnuts themselves were of course delicious and the guests LOVED them. highly recommend- i see lots of comments about how expensive it is for doughnuts but honestly 140 doughnuts...that are the size of 2 everyday bakery doughnuts...i would not have got a weeding cake to feed that many AT ALL for the price i paid. PERFECT!

16. juni 2023
Vurdert til 5 av 5 stjerner

Donuts looked fantastic at the meeting…

Donuts looked fantastic at the meeting and were very well received by our clients. Sadly didn't get a chance to try them, will definitely try them next time!!!!

Delivery and overall experience was excellent.

We will order again.

14. juni 2023
Vurdert til 2 av 5 stjerner

Didn’t deliver on the requested date

Didn’t deliver on the requested date. Was clearly some sort of web error but they wouldn’t listen to my feedback and did nothing to try to make it right. Wouldn’t purchase again

12. juni 2023
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Svar fra Crosstown

Hi Frances,

Thank you for this review. I understand how frustrating a technical issue can be. I am happy to follow up on our original email chain, which I will do so shortly. We would love to have you back again soon.

Best,
Erik

Vurdert til 2 av 5 stjerner

It's a real shame

It's a real shame, we love the Crosstown donuts and have ordered delivery many times, but this time it was really disappointing. They used to make the donuts and deliver the same day, but now they seem to have changed delivery partners (whilst also increasing delivery costs) who picked the donuts up a full 24 yours before they were delivered to us and this was definitely reflected in the quality of the donuts when we got to eat them. This with the cost has put us off ordering again.

4. juni 2023
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Svar fra Crosstown

Hi there!

Thank you so much for leaving this review. I am so sorry to hear that you were unhappy with this delivery. I would love to receive more information regarding this order if you have the time to reach out to me for us to further investigate. Please contact me at customerservice@crosstown.co.uk

I look forward to hearing from you soon!

Best,
Erik

Vurdert til 5 av 5 stjerner

delicious!

Darcie and Travis did everything they could to provide a fantastic service for us and they did not disappoint.
The staff that were provided on the days of our event were super lovely. We hired the ice cream freezer for a corporate event and from start to finish the whole process was easy and stress free, thanks guys :)

24. mai 2023
Vurdert til 3 av 5 stjerner

Did Not Met Expectations

Crosstown's service was great but it was quite disappointing to say that the doughnuts did not met any expectations. Personally felt that it was way too dense and dry to be called a doughnut - applies to all the flavour in the box. It gave more of a bagel vibes.

22. mai 2023
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Svar fra Crosstown

Hi!

Thank you for visiting us and sending along your feedback. It is always appreciated. I am happy to hear you had great service from our team members, but that you were unhappy with the doughnuts you received.

With regards to our doughnuts, they tend to have a slightly different texture from most other doughnuts, due to the signature Sourdough base for which we are famous. This tends to offer a weightier, more bread like finish, which could have been the reason they weren't quite what you were expecting. I'm sure it will be incredibly disappointing for our team of lovely bakers to hear that the product crafted by themselves, for you, was not enjoyed, but will forward this feedback onto the bakery team for their review.

If you would like to discuss the products more, a member of our team would love to assist you. You can reach us at customerservice@crosstown.co.uk

Best wishes,
Erik

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