Crosby Blinds Anmeldelser 

309
TrustScore 5 av 5

4,9

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I have ordered 8 blinds for my house from them, all electric, and any issues were promptly rectified at no cost to me. The updates were good, tracking supplied and delivery prompt for a custom mad... Vis mer

Vurdert til 5 av 5 stjerner

I ordered some horizontal electric blinds back in January 2025. For various reasons, we didn't fit two of them until recently and had a couple of issues. I contacted Crosby Blinds regarding this and d... Vis mer

Vurdert til 5 av 5 stjerner

I had a very challenging requirement and Crosby Blinds assisted throughout this process to assist me order the correct blinds. Good service and a very knowledgeable company.

Vurdert til 5 av 5 stjerner

We’ve now had 3 lots of blinds from Crosby Blinds. Every time the customer experience has been excellent. Jen and Andrew clearly explain what you might need and the different options available to fit... Vis mer

Informasjon om virksomheten

  1. Persiennebutikk
  2. Forhandler av vindusbehandlingsprodukter

Skrevet av virksomheten

Crosby Blinds was established back in 1975 as a family-run window blind specialist. With over 80 years of combined experience in the window blinds business, CrosbyBlinds is one of the UK's top-recognised and respected window blinds companies. Our established online business, now 20 years +, offers the most impressive and extensive range of window blinds. We offer online-exclusive products, advanced pre-launches of national collections, and quality-branded goods, all at discounted prices, delivered directly to customers in the UK. Order online and get a genuine 20-50% OFF high street prices. Crosby Blinds are totally committed to child safety and ensure all the blinds we supply comply with the new legal requirements set by the UK Government and Trading Standards.


Kontaktopplysninger

4,9

Enestående

TrustScore 5 av 5

309 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,9

Alle anmeldelser

(309)

15 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Recommended

I rang on the off-chance of some advice, and explained I was unlikely to be a customer as I live 300 miles away. Despite that, the care and consideration shown me was exemplary. I'm grateful for the advice and impressed by the reception my enquiry received.

27. september 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent service from first contact in…

Excellent service from first contact in shop, discussing type/quality and suitability on the style of blinds we had chosen for the full house. Andrew who came out to measure up arrived spot on time, he advised us to leave the fitting of kitchen blinds until decoration was completed but took measurments so they could be made up when we were ready. When he arrived to fit the blinds, he took all rubbish away with him. We would 100% recomend this firm to anyone.

3. september 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great Customer Service

We ordered some blinds five years ago and could not remember what colour they were or even where we purchased them from. Lucky for us there were labels on the inside of our blinds. Sent a WhatsApp message to Crosby and received a message back within minutes.
I received an email showing all details of our original order which allowed us to order more. Great customer service. Thanks Crosby Blinds

1. september 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Very happy with the service from Crosby…

Very happy with the service from Crosby Blinds
The day after choosing the blinds they came and measured up and 4 weeks later the blinds were installed. Installation was quick.
They came on time for measuring up and installation and the blinds are great.

17. august 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

A top quality company - highly recommended

This company really does believe in good customer service.
A problem with my recent order was dealt with and resolved very quickly and efficiently.
They respond to queries promptly and are contactable to give helpful technical and installation advice if needed.
Very impressed!

16. august 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Fantastic blinds and amazing service

All our tru-fit blinds were ordered and delivered in under 24 hours. All context with the company was great and the blinds themselves were so simple to fit, they have transformed our home!!! Thank you again!

6. august 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Such a welcome experience from walking…

Such a welcome experience from walking into the shop to the arrival and fitting of 5 sets of blinds. No fuss no hassle fast efficient service, all the packaging and rubbish was bagged and taken away. I was left with exactly what I ordered. Made a nice change to be dealt with by someone who knows what they are selling. Go and see for yourself, you won’t be disappointed..

28. juli 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent service from start to finish.

Excellent service from start to finish.
We ordered 1 blind and when it was fitted we decided to order 3 more for the front of our house.
Speedy delivery and fitting with no mess and all packaging taken away.
Highly recommended and will use them again.

2. juli 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Awful customer experience

Awful customer experience. Ordered £500 blinds 10 weeks ago on the premise of a 1-2 week delivery time. Absolutely ZERO comms on an update other than when I’ve chased. Then Crosby and Bloc playing the blame game. Do not waste your time or money. Extremely stressful and poor experience.

27. mai 2021
Anmeldelse skrevet uten oppfordring
Logoen til Crosby Blinds

Svar fra Crosby Blinds

While we really are very sorry for the delay, we still believe we offer good customer service.

Once the order was placed we advised Mr Davies that the motor was out of stock with Bloe the manufacture of this branded product.

We offered a full refund with our apologies, however Mr Davies requested to wait for the motor to come back in stock. Bloc the manufacture had no confirmed date for restock at this time.

Since the order was placed we had emailed Mr Davies 7 times along with return phone calls, each time offering our apologies, along with any updated information we had from Bloc with the offer to cancel and take a full refund.

Good news though.. the motor has now in stock again and the order has been expedited at our request and the blind now delivered.

Imported stock is a global problem at present for many industries and many leading brands, this is something that is totally out of our hands.
We do however have many own-brand products which we have greater stock control and no shortages

To summarise we are very sorry for the delay, we have tried no matter how difficult to give the best honest customer service we can, and hopefully, our Trust Pilot ‘Excellent’ rating reflects this.

Vurdert til 5 av 5 stjerner

I ordered Vertical blinds from Crosby…

I ordered Vertical blinds from Crosby and must admit was a bit nervous about doing it online But Crosby blinds made it so easy . I did phone to be able to speak to someone just to be sure and in todays climate of not always being able to speak to someone it was a pleasure and easy to contact even though I made a couple of mistakes on dates but it was quickly sorted . They have lots of options for contact and customer service outstanding . Would definitely go to them again .

27. mai 2021
Anmeldelse skrevet uten oppfordring
Logoen til Crosby Blinds

Svar fra Crosby Blinds

Jackie, thank you so much for the lovely review and kind words 😊

Vurdert til 5 av 5 stjerner

Had blinds fitted for a show apartment

Had blinds fitted for a show apartment, great service and the blinds looks fantastic!

13. mai 2021
Anmeldelse skrevet uten oppfordring
Logoen til Crosby Blinds

Svar fra Crosby Blinds

Thank you for the review.
Yes they did look great, hopefuly more to come..

Vurdert til 1 av 5 stjerner

AVOID

AVOID! We measured carefully for a blackout blind, however it doesn't fit our window. They have checked the blind and have just said it is as it should be and blamed us for not measuring correctly. We are now out of pocket with no blind. Absolutely awful customer service. Can't recommend and will never use again.

20. april 2021
Anmeldelse skrevet uten oppfordring
Logoen til Crosby Blinds

Svar fra Crosby Blinds

Mr Rob Blind .. not a customer by name we have ever had.
However on further investigation with TrustPilot we found the real customer and will share the following for any potential new customer to consider.

The blind in question was reported to us as not fitting the window, so ‘we’ arranged a carrier collection and inspection, we advised the customer in advance that if the blind had been found to be made incorrectly it would be replaced or refund without question as a matter of top priority.
However the manufacturer 'Bloc' who inspected the blind found it to be millimetre perfect and to specification in every-way to what was ordered.
So we then offered to have the blind adjusted to new sizes if the customer remeasured.

Pretty good customer service so far ?

Through out this sale we have tried to support our dear customer Mr Blind even though the window was measured incorrectly by himself.

Our TrustPilot ‘excellent’ rating hopefully reiterates this.

Vurdert til 5 av 5 stjerner

Excellent customer service

Great comms prior, arrived on time, pleasant and respectful, fitted quickly with minimal mess, blinds work great and really change the rooms. I ordered more!

15. april 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great Blinds

Excellent service once again. All my blinds have been purchased from Crosby Blinds. Jen is ever so helpful and friendly with any questions you may have. Great website, ease of use, swift delivery also. They even help out when you are the whom has made an error on an order. Highly recommended.

1. april 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

From start to finish first class…

From start to finish first class service, Andrew was very helpful with good advice on the three motorised day night blind we have just received. They fit and work perfectly in our new kitchen extension. Would certainly recommend Crosby blinds and will be using them again.

27. mars 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

New battery pack

Andrew , thanks for sending me out a new battery pack for my blinds . Now I can take the sheet down from the window :-)

Amazing service as always and thanks for the pad and pens

X
X

13. mars 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Two good blinds

I've now had two blinds from Crosby Blinds, both 25mm, brushed metal made by Luxaflex. They are very easy to hang and made to a high standard. The first blind was perfect. Sadly there was a fault in the second as it hung 1 cm long on one side that the other. This is where Crosby were really helpful. They contacted Luxaflex and a new, replacement blind arrived this morning. I would not hesitate to use Crosby Blinds again. They offer keen prices and, as I've discovered to my delight, an excellent after-sales service.

19. februar 2021
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

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