They have a couple of good products, but their company can be a real treat to deal with. Also, they'll do some shady stuff like send you discount code email and then tell you that you don't qualify fo... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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I ordered the starter kit (which includes a French Press coffee maker) without knowing that there is a no return policy (unless the item is defective or unused... which makes no sense because how else... Vis mer
First of all, I know to be leery of a company that doesn’t have a phone number. They have a point system, but you can’t redeem the points unless you have a computer which unfortunately I don’t just a... Vis mer
I ordered well before Christmas expecting it might end up being late. I got an email saying they were preparing it for shipment on the 19th, and on the 28th it still hasn't shipped. They said one flav... Vis mer
Informasjon om virksomheten
Kontaktopplysninger
2,0
Under middels
25 anmeldelser
Ingen anmeldelsesinvitasjoner er registrert
Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
GREAT PRODUCT / TERRIBLE CUSTOMER SRVICE
Great product
Terrible customer service
Canned respones from support group
No phone numbers that work
Order from Amazon for better service
13. november 2023
Anmeldelse skrevet uten oppfordring
The brew was not as advertised
The brew is pretty mild. I brewed it the correct way and it tasted like watery chocolate. If it was heated longer in hopes of a stronger brew in the moka pot, it would burn the ground cacao. Not only that but the moka pot smelled like fish and doesn't use all the water from the bottom chamber. I also didn't receive a delivered email so it sat outside overnight. I will not be ordering again, coffee is still so much better. Don't waste your money!
16. mars 2023
Anmeldelse skrevet uten oppfordring
The products are very good
The products are very good, however the customer service and shipping timing leave a lot to be desired. It took a month to get products from California to Arizona with no explanation from the company at all.
23. desember 2022
Anmeldelse skrevet uten oppfordring
Deceptive, careless liars.
I ordered well before Christmas expecting it might end up being late. I got an email saying they were preparing it for shipment on the 19th, and on the 28th it still hasn't shipped. They said one flavor in the combo pack was unavailable and the shipment was delayed when I emailed them after Christmas. They wouldn't cancel my order. They made no effort to notify of the supposed shortage early on when I could have changed the order.
28. desember 2022
Anmeldelse skrevet uten oppfordring
Buyer Beware re: return policy
I ordered the starter kit (which includes a French Press coffee maker) without knowing that there is a no return policy (unless the item is defective or unused... which makes no sense because how else would you know?). I ordered it and after further reviews on cacao decided to return it upon receipt without realizing that I could not return it unless it was defective. Buyer beware.
21. september 2021
Anmeldelse skrevet uten oppfordring
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