Creditfix Anmeldelser 

I used credit fix for 4 years, always a outstanding service, very polite and understanding, my last contact was with Yuvranee who done an amazing job along with Mrs Noodhish, thank you

Urtika was very helpful and answered my query in diligent manner.

Neelesh Keesoondoyal Was very helpful and solved my issue quickly and without fuss

Very prompt and excellent customer service

Was assisted by Trevor, very lovely gentleman. Went an extra mile to make sure all my questions were answered correctly. I was a bit confused but he truly understood what I was trying to say though my English is not the best. Very good customer service. Thanks Trevor

The 2 stars are purely for when i started with creditfix , if i could give 0 for the end of the process I would .

When I first signed up with creditfix, they were amazing! Really helpful couldn't do enough, that lasted around 3 years ...
But as I was coming to the end of my IVA I decided to settle it sooner and asked for a final Settlement amount , they sorted this for me and I had less than £1000 left to pay so I agreed to that Settlement, they told me that while I was waiting to pay final Settlement that I was not to stop my monthly direct debit because it would go against me , so I ended up paying an extra £90 AFTER the Settlement amount was agreed.
I paid it all off and then asked for my £90 back as I was assured over the phone by one of the staff that this would be returned to me once the IVA was closed .

I received an email stating that my account was closed ( Great news!) I then sent a reply asking where my £90 was ?
They claimed it hadn't overpaid and couldn't find anything on my account, I replied that I have proof that I overpaid and received the most rude and insulting email back arguing that I wouldn't get the money back , I told them I didn't agree to the extra £90 being taken and that they were stealing .
They didn't reply so I raised a payment dispute with my bank and my bank instantly paid it back to me .

An awful end to the process after such a lovely start , after this experience I hope I never have to have dealings with them again , I would NEVER EVER recommend them to anyone because of how they dealt with me at the end .

Just wanted to send a little note. Thanks for helping me your service was second to none. Very helpful all the way through to the end. And a big thank you to urtika for working on my case and closing it sooner. Thanks again guys. Leon Fearn.

My call related to query on an IVA dating back sometime ago, this didnt effect the great customer service I received by your staff member Ishitah Jeebun, a credit to your company, thank you

The customer service adviser is a professional and very helpful.

Trevor was a great help today. Put my mind at rest after a difficult few days 👍

Trevor was excellent. Understood my query and dealt with it in a very professional manner. The customer service was 5*.

Hi, I believe her name is Sandhya Nowbuth and I hope I got that correct. She was so professional and had so much patience and made the process so easy for me personally to deal with. I take my hat off to her and her professionalism, thank you so much....

URTIKA dealt with my final phonecall from Creditfix, what an amazing call to receive to say I am debt free, thankyou to everyone at Creditfix for the past few years

I’ve now successfully completed my IVA and I’m really pleased with the service I’ve received throughout the process. Everything was dealt with professionally, and whenever I needed help or had questions, things were explained clearly.

Reaching the end of an IVA is a massive relief, and receiving confirmation that it has now been successfully completed is a great feeling. I’d like to thank everyone at EbeneGate who has helped me along the way.

I would definitely recommend them to anyone who finds themselves struggling financially and needs professional help and guidance. Thank you for helping me get to the point where I can finally move forward.

I spoke with Mikeal Dhalapah today he was very polite and helped me with my inquiry,he explained everything that I needed to know so I understood it very happy with the phone call thank you Mikeal

I am incredibly grateful for the outstanding service I received from Creditfix, especially from Vidhee Boyjoo. From the very beginning, Vidhee was professional, highly knowledgeable, and extremely patient. They took the time to explain everything clearly and made a stressful process feel completely manageable. The level of care and reassurance provided was truly exceptional. I cannot thank Vidhee enough for their support and highly recommend Creditfix to anyone needing guidance.

I called up to have my account sent to closures. Neelesh Keesoondoyal was absolutely fantastic. Walked me through every step and assured me my certificate would come up to 6 months and there was nothing I need to do in this time. He went through the closure process with myself. Creditfix have been nothing but fantastic so credit is due to every member of Creditfix as they have helped me become free from debt. I would highly recommend Creditfix to anyone considering an IVA.

I had a fantastic experience dealing with Creditfix, specifically thanks to Mikeal Dhalapah in Customer Contact. Mikeal was extremely professional, patient, and clear throughout the entire process. He took the time to answer all my questions, made me feel comfortable, and handled everything efficiently. Exceptional customer service like this makes a huge difference. Highly recommended!

Had to phone up about an issue I had, spoke to Mikeal who was great in helping me. He was very cheerful and answered all my questions with no problem, getting my issue solved.