Tom at CRB has been exceptional at helping me, I thought I had applied for the wrong DBS but he has been so helpful at ensuring that I have applied for the correct one. He has responded quickly and co... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Not the easiest of processes but the support is excellent. Kathryn was consistent and patient in helping us navigate the various forms. She was clear and concise and it made the experience much simple... Vis mer
Selskapet har svart
Pure awful! I have been dealing with Alisa — avoid at all costs. This person could ask questions all day in an empty room. I respect the process, but the way this service has been handled has alread... Vis mer
Selskapet har svart
I had a really positive experience with the DBS process today. I had previously struggled with other companies, but Ross made the whole process so much easier and straightforward. He was extremel... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
CRB Direct (www.crbdirect.org.uk) are an independent agency who offer a simple process when applying for your Basic Disclosure. We specialise in checking and processing Basic Disclosure applications and provide support and advice specifically for the Basic Disclosure Online Application. We do not currently handle applications for Standard or Enhanced DBS checks although we may be able to advise on who you need to contact if you do require a Standard or Enhanced DBS check.
Kontaktopplysninger
27 Old Gloucester Street, WC1N 3AX, London, Storbritannia
- support@crbdirect.org.uk
- crbdirect.org.uk
4,4
Enestående
3k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra CRB Direct
Hi Nina, thank you for your review. I’m really glad to hear the team were helpful in guiding you through the requirements and the process.
This team is so helpful
This team is so helpful! Any queries/questions/concerns they are there to help. Very responsive and extremely detailed and meticulous.
5. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra CRB Direct
Hi Andraea, thank you for your review. We’re really glad to hear you’ve found the team so helpful and responsive. It’s great to know their detailed and thorough support has made a positive difference for you.
Helpful and sorted the issue.
5. juni 2026
Svar fra CRB Direct
Hi Justin, thank you for your review. I’m really glad to hear the team were helpful and able to get the issue sorted for you.
The website was user friendly
The website was user friendly. My queries were answered promptly.
27. mai 2026
Svar fra CRB Direct
Hi Christine, thank you for your feedback. I’m glad you found the website easy to use and that your questions were answered promptly. We’re always here if you need anything else.
Helpful and clear advice provided ☺️
27. mai 2026
Svar fra CRB Direct
Hi Nicola, thank you for your feedback. I’m glad the advice you received was clear and helpful. If you need anything else, we’re always here to support you.
Svar fra CRB Direct
Hi Jed, thank you for the 5 star review, and the extra 10! Really pleased to know you had such a good experience.
Svar fra CRB Direct
Hi Daniel, thank you for your lovely feedback. I’m really glad to hear you found the support helpful and the responses quick. If you need anything else, we’re always here to help.
Kathryn was very helpful again.
29. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra CRB Direct
Hi James, thank you for your feedback. It’s great to hear Kathryn was helpful once again. We’ll be sure to pass this on to her. If you need anything further, we’re always here to support you.
Kathryn was very prompt and guided…
Kathryn was very prompt and guided really well providing me with guidelines where I needed them. Excellent support and service!
27. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra CRB Direct
Thank you for your wonderful feedback. It’s great to hear Kathryn was prompt and able to guide you clearly throughout the process. We’re glad you felt well‑supported and received excellent service. If you need anything else, we’re always here to help.
Svar fra CRB Direct
Thank you for your review. We’re sorry to hear you’re disappointed. We’ve sent you an information request through Trustpilot so we can locate your application and look into this properly for you. Once we have your details, we’ll be able to assist you further.
Very good service and very easy to use
Very good service and very easy to use. I was very happy with progress.
12. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra CRB Direct
Hi Manjit, thank you for your feedback. We’re really glad to hear you found the service very good and easy to use, and that you were happy with the progress throughout. If you need anything else as you continue the process, we’re always here to help.
Ease of application and smooth process…
Ease of application and smooth process with outstanding customer service
22. mai 2026
Svar fra CRB Direct
Hi Peter, thank you for your feedback. We’re really glad to hear the application was easy and the process ran smoothly for you. It’s great to know the customer service stood out as well. If you need anything further, we’re always here to help.
i like willy
29. april 2026
Anmeldelse skrevet uten oppfordring
Kathryn was fab
21. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra CRB Direct
Hi Dwayne, thanks for sharing your feedback — great to hear Kathryn made such a good impression. We’ll make sure she sees your comments.
apart from a small hiccup
apart from a small hiccup, ive always had great service with the CRB Direct Team. Special thanks to my support helper today Akatari
21. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra CRB Direct
Hi Paul, thanks for sharing your experience. We’re glad to hear you’ve consistently had great service from our team, and it’s great to know Aakriti was especially helpful today. We appreciate your patience with the small hiccup and your continued trust in our service.
Kathryn
Kathryn, is very prompt in replying and gets the dbs submitted in a timely manner
20. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra CRB Direct
Hi Paul, thank you for your feedback. I’m really pleased to hear Kathryn was so prompt in her replies and able to get your DBS submitted quickly. She’ll appreciate your kind words. If you need any support in the future, we’re always here to help.
Kathryn was exceptional help
Kathryn was exceptional help, when I made an error and explained this to her she resolved the issue very promptly. I would use this service again especially after my experience with Kathryn in particular.
20. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra CRB Direct
Hi Sam, thank you for sharing your experience. I’m really glad Kathryn was able to resolve the issue so promptly after your error, she’ll be delighted to know her support made such a difference. We appreciate your kind words and are pleased to hear you’d return to us in the future. If you ever need anything again, we’re here to help.
Svar fra CRB Direct
Thank you for your review. I’m glad to hear everything was handled well for you. If you ever need support again, we’re always here to help.
Svar fra CRB Direct
Hi Matthew, thank you for your review. It’s great to hear that Ross was both knowledgeable and personable, we’ll make sure your feedback reaches him. We appreciate you taking the time to share your experience.
Excellent communication and very…
Excellent communication and very efficient!
18. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra CRB Direct
Hi Qin, thank you for your review, it’s great to hear you found the communication clear and the process efficient. We really appreciate you taking the time to share your experience.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.