Maybe I didn't read closely enough, but I was surprised that the items were coming from outside the USA, with the associated extra charges. In respect to that, the items arrived quickly & the updates... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The items never arrived. The tracking info says it passed through my local post office--it didn't. The email says "item was delivered to address on Aug. 26"--it wasn't. Further investigation rev... Vis mer
Selskapet har svart
The speed of getting my package was very good, especially since it was coming from another country. I must admit I was disappointed in the quality of the product. There were no instructions, just a... Vis mer
Selskapet har svart
I made a mistake ordering, company was quick to help me correct it. Great information via email to track package, which arrived safely and well packaged. Little disappointed that item was not stain... Vis mer
2,8
Middels
54 anmeldelser
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Easy to purchase Fast delivery Great…
Easy to purchase Fast delivery Great product:)
19. september 2026
Anmeldelse skrevet uten oppfordring
The product is total garbage.
The product is total garbage.
But you already know that.
Can I get my money back?
9. september 2026
Svar fra Cracklively
Dear customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.
To help us resolve this issue quickly and accurately, please contact us at:
Email: support@cracklively.com
Please provide:
- Your order number
- The name and email address used when placing the order
Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Best regards,
Customer Service Team
Quick shipping
Quick shipping. The horses are adorable. The little I nanny is going to love this for Christmas!
9. september 2026
Anmeldelse skrevet uten oppfordring
This company is a complete scam
This company is a complete scam. I ordered the Halloween diamond artwork and I didn't receive them. When I reached out to the customer service department they said they showed they were delivered. When I tried to get further help they told me to reach out to the delivery company and gave me a tracking number that was invalid. When I reached out again, they said they made a mistake and said the package was delivered by the USPS and gave me a new tracking number. After speaking to USPS the tracking number Cracklively gave me was for someone else at a different address. I reached out to Cracklively again, and they told me again to reach out to the delivery company 😑 They would absolutely not help me.
DO NOT ORDER FROM THIS FRAUDULENT COMPANY. I have reported them to the fraud department and the BBB.
Order# 6851060M110773X433
31. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cracklively
Dear Kelly Spicer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.
To help us resolve this issue quickly and accurately, please contact us at:
Email: support@cracklively.com
Please provide:
- Your order number
- The name and email address used when placing the order
Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Best regards,
Customer Service Team
OK service & product
Maybe I didn't read closely enough, but I was surprised that the items were coming from outside the USA, with the associated extra charges. In respect to that, the items arrived quickly & the updates were very informative. I was disappointed that the little items to put in the boxes are just flat pictures & not 3-D, since, in the pictures in the advertisement, they looked like they were little figurines, not flat.
5. september 2026
Anmeldelse skrevet uten oppfordring
False advertising
False advertising. Item in video, not same quality. Not same as shown I. Video. Scammed me and now no communication.
5. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cracklively
Dear Betty Ford,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.
To help us resolve this issue quickly and accurately, please contact us at:
Email: support@cracklively.com
Please provide:
- Your order number
- The name and email address used when placing the order
Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Best regards,
Customer Service Team
Disappointed
The speed of getting my package was very good, especially since it was coming from another country. I must admit I was disappointed in the quality of the product. There were no instructions, just a box with daily pieces to take out. There is not enough yarn to do much with it. What are you suppose to make with that little of yarn? Simple instructions on what to make would be sufficient. It is a fun idea for crocheters to get something every day during advent season, but I must admit I was disappointed in what I purchased. No resolution could be made for a return due to expense of returning to China.
3. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cracklively
Dear Cathy,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.
To help us resolve this issue quickly and accurately, please contact us at:
Email: support@cracklively.com
Please provide:
- Your order number
- The name and email address used when placing the order
Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Best regards,
Customer Service Team
If I could give a -10 I would
If I could give a -10 I would. Never received item. Customer service was NO help. They took my $and I got nothing !!!
29. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cracklively
Dear Judy,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.
To help us resolve this issue quickly and accurately, please contact us at:
Email: support@cracklively.com
Please provide:
- Your order number
- The name and email address used when placing the order
Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Best regards,
Customer Service Team
Would leave zero stars but it won’t let…
Would leave zero stars but it won’t let me paid over $100 for some concrete molds in July have yet to receive that when I contact their customer service through email they say they re-shipped it same tracking! Over a month later, I still have not received my product with no resolution from the company
26. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cracklively
Dear Angela Mayer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.
To help us resolve this issue quickly and accurately, please contact us at:
Email: support@cracklively.com
Please provide:
- Your order number
- The name and email address used when placing the order
Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Best regards,
Customer Service Team
I ordered some pearl diamond paintings…
I ordered some pearl diamond paintings on a July 9. The tracking was pretty good in the beginning . I would say I was getting weekly updates and then they just stopped . I had to reach out to the company and they sent me another tracking link , it showed in the United States but nothing specific like a city. Another few weeks went by and I’m thinking this should have been delivered by now . So I check the tracking link again and it showed it had been delivered on August 19, 2026 at 9:31 am . I never received my package and messaged the company many times and they kept telling me it had been delivered . I have a ring door camera and there were no deliveries that day or specifically at the time they stated. I asked for a refund or even to have the products resent to which they kept telling me that my order was delivered . I ended up going through Affirm to pay for these items and was able to work with them and get a full
Refund ! Please don’t order from this place! They don’t stand behind their product or the people who deliver for them . I will never order from them again . Found the same thing on Amazon and will receive them in just a few days .
19. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cracklively
Dear Charis,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.
To help us resolve this issue quickly and accurately, please contact us at:
Email: support@cracklively.com
Please provide:
- Your order number
- The name and email address used when placing the order
Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Best regards,
Customer Service Team
The items never arrived.
The items never arrived.
The tracking info says it passed through my local post office--it didn't.
The email says "item was delivered to address on Aug. 26"--it wasn't.
Further investigation revealed that the tracking number they provided me was bogus--no such number.
This company is a scam.
Even the invoice was incorrect--purchase total of $75 yet my credit card says $86.
Complete assholes. Run away from these DBs.
26. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cracklively
Dear Scott Shurtleff,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.
To help us resolve this issue quickly and accurately, please contact us at:
Email: support@cracklively.com
Please provide:
- Your order number
- The name and email address used when placing the order
Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Best regards,
Customer Service Team
The molds are thinner than I expected…
The molds are thinner than I expected and there are no instructions telling you what materials to use, etc.
29. august 2026
Anmeldelse skrevet uten oppfordring
DO NOT ORDER FROM THIS COMPANY
DO NOT ORDER FROM THIS COMPANY. They provided false tracking information which included "delivery" to my local post office. I never received the item and my post office confirmed that not only did they not receive it, but the tracking information was indeed a scam. I wrote the company twice and got no response. I also disputed via PayPal (another poor customer service experience) who sided with the seller, saying they proved with the tracking information that I received the product. All around bad experience.
1. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cracklively
Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can handle your order quickly and accurately, please contact us through the following channel:
Email: support@cracklively.com
Please provide:
- Your order number
- The email address used when placing the order
We promise to do our utmost to resolve the issue for you until you are completely satisfied. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
I ordered a sunflower cement stepping…
I ordered a sunflower cement stepping stone form over a month ago. Still waiting for it to arrive. What a joke. I even paid extra for 1 to 3 day shipping.
SCAM SCAM SCAM.
Update..after 6 weeks I finally received the product, but offered no reimbursement for the expedited shipping I paid for.
I'll stick with amazon for my shopping.
23. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cracklively
Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can handle your order quickly and accurately, please contact us through the following channel:
Email: support@cracklively.com
Please provide:
- Your order number
- The email address used when placing the order
We promise to do our utmost to resolve the issue for you until you are completely satisfied. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Took forever before anything happened
Took forever before anything happened. When I got notice that it had been delivered, I didn’t have a package. I went back and forth with them about 6 times. Finally said they had nothing else to say, they had proof of delivery from post office. I contacted local post office, they said the tracking number had been delivered to a different person at a different address I sent seller notice from post office. I have heard NOTHING from seller. I payed for shipping insurance. $30 down the drain.
Now they are requesting an email with the same information I have sent them at least 6 times
They sent it to the WRONG address as verified by the post office
18. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cracklively
Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can handle your order quickly and accurately, please contact us through the following channel:
Email: support@cracklively.com
Please provide:
- Your order number
- The email address used when placing the order
We promise to do our utmost to resolve the issue for you until you are completely satisfied. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Just like another review I saw on here
Just like another review I saw on here, my PayPal account also was overcharged. It was supposed the be 15 plus shipping. I was charged $35. And as for the product. They sent one sleeve of beads. I cannot even complete this $35 dollar project because they didn't send enough beads. Waited 6 weeks for delivery. Not impressed.
22. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cracklively
Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can handle your order quickly and accurately, please contact us through the following channel:
Email: support@cracklively.com
Please provide:
- Your order number
- The email address used when placing the order
We promise to do our utmost to resolve the issue for you until you are completely satisfied. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Do not trust this company
Do not trust this company! When I received my order I changed my mind and wanted to return it to them in the original packaging for a full refund. Apparently you cannot return their products as they are located in China. The most they would offer me was a few dollars in compensation, whatever that means. I tried to send it to the return address on their label which was located in Hempstead, NY. According to the US Postal Service, the address did not exist. So now I am stuck with a product I do not want. I think they are a scam. I will never order from them again.
20. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cracklively
Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can handle your order quickly and accurately, please contact us through the following channel:
Email: support@cracklively.com
Please provide:
- Your order number
- The email address used when placing the order
We promise to do our utmost to resolve the issue for you until you are completely satisfied. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
You don't get what the picture shows!
It showed that it was printed on a canvas board. I got a piece of material all folded up. No canvas board. Very misleading. There is no way to frame this with all the fold marks. I would never had paid this much for what I got!
18. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cracklively
Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can handle your order quickly and accurately, please contact us through the following channel:
Email: support@cracklively.com
Please provide:
- Your order number
- The email address used when placing the order
We promise to do our utmost to resolve the issue for you until you are completely satisfied. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Awful experience and wrong item
I ordered 2 calendars for my classroom for the school year. They took over a month to get here and then were the wrong calendars. They sent me one with a cuss word on it and only for the 2026 calendar year not school year. When I said something to them they said the warehouse said they sent the correct calendar even though I sent them a picture of the wrong one and my order which clearly stated classroom calendar for 2026-2027. They offered to give my $4 when I spent $48.00.
13. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cracklively
Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can handle your order quickly and accurately, please contact us through the following channel:
Email: support@cracklively.com
Please provide:
- Your order number
- The email address used when placing the order
We promise to do our utmost to resolve the issue for you until you are completely satisfied. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
The daily update on delivery!
The daily update on delivery!
12. august 2026
Anmeldelse skrevet uten oppfordring
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