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Consultus Care & Nursing Anmeldelser 94

TrustScore 4.5 av 5

4,6

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Meeting Emma as my consultant was a such a God send! She immediately made me feel at ease in the new environment and gave me the confidence boost I needed to launch a career into caring. She listened... Vis mer

Vurdert til 5 av 5 stjerner

What an incredible team at Consultus! Training is comprehensive and thorough. Accommodation is excellent too, very comfortable and clean, situated just around the corner. Thank you team for your time... Vis mer

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Vurdert til 5 av 5 stjerner

I have recently completed my 5 days of training with Consultus Care.I stayed in one of their carers house which was provided ,and was very clean and comfortable and only a short distance from their o... Vis mer

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Vurdert til 5 av 5 stjerner

Excellent training - kind, supportive, professional, friendly and comprehensive. Excellent support and compassionate care for carers. A privilege indeed to be with Consultus Care as a carer. C... Vis mer

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Informasjon om virksomheten

  1. Hjemmesykepleie

Skrevet av virksomheten

Consultus Care & Nursing agency is a long-established, family-run, provider of live-in carers and nurses offering 24-hour, personalised, private live-in care and live-in nursing in your own home. Since our family-led firm was established in 1962, we have stayed true to the vision of our founder, the late Mrs Anne Stevens, who knew that people feel better at home. We cover a wide variety of locations across the UK, meaning that wherever you are, we can provide care for you.


Kontaktopplysninger

4,6

Enestående

TrustScore 4.5 av 5

94 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Vurdert til 5 av 5 stjerner

Outstanding Employer in Social Care…

I chose to work for Consultus because it seemed from their website that they actually care about their Carers. These are very challenging times for Social Care and many companies have failed both Clients and Carers, mainly because of the extreme industry demands made upon them, I believe.

To me Consultus is like a beacon in the dark. They actually take the time to consider the needs of their Carers, and to cater for them well, which affects the quality of care Clients get from the Carers. The company, as far as I am aware, recruit good Carers and look after them properly, as other people's reviews have shown. This means that Consultus can retain good staff and provide a more consistent service, in spite of the challenging times we face.

I am grateful to the numerous companies in Social Care that I have worked for. They trained me and have given me a lot of work experience. I, nevertheless, fault most of them and believe that they have a lot to learn from Consultus which is head and shoulders above nearly all them in maintaining such high standards not only in caring efficiently and effectively for Clients but also for its Carers.

Like other employee reviewers, I feel confident, secure, supported, appreciated, valued, for which I am thankful in these troubled times.

2. mars 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Consultus Care & Nursing

Dear Kirabo

Thank you so much for your wonderful comments, for which we are truly grateful. We are really pleased you have felt so welcomed by everyone at Consultus.

We do try to look after carers so they can, in turn, care well for our clients. Times have been challenging for everyone, so we appreciate your feedback.

Thank you once again for your kind words, and for being such a fantastic carer. We appreciate all the hard work you do.

The Consultus Marketing Team

Vurdert til 5 av 5 stjerner

Great agency to work for! I have worked as a live-in carer for…

I have worked as a live-in carer for consultus care for six years and I have to say that they are one of the best agencies to work for. Their training programmes help carers stay up to date with their training and the courses themselves are fun and thorough. The care consultants in the office are so friendly and helpful and are on hand to sort out any problems or issues that invariably crop up from time to time. I have worked as a live-in carer for 24 years so have worked with a few different agencies over the years, but Consultus Care is by far, THE best agency that I have worked for. If you are looking for live-in care work or are looking for an agency to look after a loved one, I really do think that Consultus is one of the best.

25. februar 2022
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Svar fra Consultus Care & Nursing

Dear Evie
Thank you very much for your wonderful review - we really do appreciate your feedback and are so grateful for everything you do to support your clients. The staff at Consultus strive to provide the best possible tools to aid carers to work to their best abilities and we are so pleased you believe we have achieved this. Thank you.
The Consultus Marketing Team

Vurdert til 2 av 5 stjerner

Aren't as good as their brochure would have you believe.

Having used this agency over 4 years, initially I was reasonably impressed with the way they reacted so quickly and efficiently. However as time went on the company itself became less than helpful, I had to repeatedly get hold of them to find out what was happening if anything, indeed on a number of occasions I found carers myself. On one notable occasion they even booked a carer who just days before she was supposedly due to come, didn't even know she had been booked! Communication most certainly does not seem to be a top priority of theirs, too many different 'consultants' making it very difficult to get any sort of continuity of care for your relative. Agency doesn't seem to have an idea of our location ie geography, often sending carers from the other side of the country. Most carers were ok, one or two I have to say were expectational, however I don't think the company does very good checks on, for example, a carers driving capability as we found to our cost - nearly killing the client. Once there became issues with the care of the client, with further difficulties obtaining carers, the company simply and suddenly dropped us like hot coals, leaving the family little time in which to find a suitable replacement agency. I would be weary about signing with them, there are other I have to say better companies around.

2. februar 2022
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Svar fra Consultus Care & Nursing

We were very sorry to read this feedback.

We kept all lines of communication open with you during the notice period that was given to you, offering extra time for you to source alternative care provision.

The care industry as a whole has seen an extraordinary shortage of carers and on occasion, we had to give you notice that we were unable to provide a suitable carer. In the same vein, the most suitable carer based on experience may come from anywhere within the UK, we will always try to source carers from a local area, but the restrictions of the last few years have made this more difficult.

The Introductory Care at Home department is not a managed service and therefore clients are not allocated one Care Consultant. This department is a well-oiled team who work extremely well together looking after the bookings for almost 500 clients.

All carers who come to Consultus as a driver have their licence checked to prove that the licence is valid, we also complete DBS, Right to Work check and take a full 10 year reference history.

The details of why we felt we had to make the decision to give notice was discussed with you in detail and this is not the right place to discuss this further.

If you are still unhappy about our decision, please call to discuss this again.

Thank you

Vurdert til 5 av 5 stjerner

happiness is.....

I Have been with the Company for just over a year and I am very happy.
I always get advise and assistance whenever required.
I also love what I do.

31. januar 2022
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Thank you so much for your review. You are a fantastic addition to the company and we appeciate all your continuous hard work.

Vurdert til 5 av 5 stjerner

One of the best life decisions I've made.

From the first contact I was made to feel wanted, needed and valued. Their support , understanding and consideration for their carers and clients is phenomenal. Joining Consultus Care was one of my best life decisions.

30. januar 2022
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Svar fra Consultus Care & Nursing

Thank you so much for your feedback, we are overjoyed that you feel that way. We strive to be the best independent live-in care company in the sector and we truly believe that it's the carers and internal staff that make the company what it is.

Vurdert til 5 av 5 stjerner

I have been working for Consultus for…

I have been working for Consultus for 18 months. I am proud to be part of this great company. They consider themselves a family and I really does feel like that. I feel valued.
They want people that care about what they do and take pride in providing such a rewarding service to our clients.
Everyone works extremely hard and it does not go unnoticed by management. They are always there to offer support and advice.
I hope to be part of this company for many years.

26. januar 2022
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Svar fra Consultus Care & Nursing

Dear Fiona, thank you so much for your comment. We are so happy you feel this way and we are so very grateful for everything you do and the support you provide our carers and clients.

Vurdert til 5 av 5 stjerner

Exceptional

I have worked in healthcare for over 35 years and Consultus is the first company that truly delivers their vision. I feel valued, appreciated, supported and empowered.

24. januar 2022
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Svar fra Consultus Care & Nursing

Hi Helen,

Thank you so much for your comment, this is how we hope all our employees feel.

The Consultus Marketing Team

Vurdert til 5 av 5 stjerner

Can't stop singing my praises

Although only starting as a full time employee a month ago, I can already say this is the best company I have worked for. The atmosphere is so welcoming and warm, with everyone helping each other no matter how hard a task is. It's also clear that both carers and clients are very happy with the service they receive from all the departments based on compliments that come in nearly daily. I can't stop singing my praises to friends and family about the company and can't wait to carry on doing this throughout my career here :)

24. januar 2022
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Svar fra Consultus Care & Nursing

Dear Rebecca,

Thank you so much for your review. We greatly appreciate feedback and strive to provide all staff both internal and in a care capacity, the best possible working environment.

The Consultus Marketing Team

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