Complianz Anmeldelser 157

TrustScore 4.5 av 5

4,4

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

cannot recommend this if you have a german website. There are problems that we have since months and all they say, if they answer at all is that now they found an even more complicated issue. I asked... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Great and fast support! My issue with the license and login was solved quickly and professionally. Very helpful team, highly recommended.

Vurdert til 5 av 5 stjerner

I'm using the Complianz Cookie consent for wordpress. The plug in is straight forward and the online explanations are really detailed. At some point I contacted the support due to specific questions.... Vis mer

Vurdert til 5 av 5 stjerner

We had many issues due to our motive overwriting the plugin and honestly without the support from Antonio C. we would not be able to actually get this done. They were quick to respond and very "dummy"... Vis mer


Kontaktopplysninger

4,4

Enestående

TrustScore 4.5 av 5

157 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

bad support, no help after months

cannot recommend this if you have a german website. There are problems that we have since months and all they say, if they answer at all is that now they found an even more complicated issue. I asked them to inform us of their refund policy since we need to get a solution that works - no feedback at all. There is also no escalation contact. Pathetic

27. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til Complianz

Svar fra Complianz

Hi Iris, thank you for sharing your experience.

You're right to be frustrated, and we're sorry we let you down.

The German translation issue you ran into is indeed an issue on our end we haven't managed to resolve yet. We take full responsibility for the delay of the fix and suboptimal communication, we have reviewed this internally and put in place some changes to assure this won't happen again.

We've been in touch via support to make this right with you. We hope to hear from you and that we'll have the opportunity to do better by you.

Vurdert til 1 av 5 stjerner

Support is frustratingly bad and long…

Support is frustratingly bad and long still waiting.

28. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Complianz

Hi James,

I'm sorry to hear about your experience with our Support! We try our best to get back to each and every Support request as soon as possible and provide you with high level support.

Vurdert til 5 av 5 stjerner

Excellent support

Excellent support, friendly dialogue and competence in what they do. I had an issue due to a slightly more complicated theme and they helped provide a solution. Thank you.

3. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Perfect with Outstanding Support – 100% Worth It

My experience with Complianz has been 100% positive. It fully covers my needs for both cookie management and privacy compliance on my company website. The setup process is clear and comprehensive. The ability to automatically update the scan for new cookies is extremely convenient, as is the option to translate the generated documentation.

There is a high level of design customization to match your brand, along with options to manage the layout for both desktop and mobile. I had a few minor needs, and the support contact (Mr. Roberto in my case) was fantastic. Email responses were fast, direct, helpful, and professional.

I absolutely recommend Complianz from every point of view.

25. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Useless plugin (free version)

This plugin is great for one thing — beg for money to upgrade to the Pro version. The free version doesn't include the basic EU cookies compliance any more, so it's essentially useless.

Use CookieYes instead if you want free GDPR functionality and Consent Mode v2 enabled, otherwise your cookie is not "legal enough" in 2026.

Update: if you're using Google services like Analytics, GDPR is not enough for "core functionality", you have to also respect DMA via V2 signals. Maybe their Pro version does that, but there are free plugins that do that, for example the abovementioned one.

24. februar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Complianz

Svar fra Complianz

Hello, thank you for your feedback.

I'd like to address a few points about GDPR compliance and our free version.

Our free version does provide basic EU cookie compliance. It includes a functional consent banner that blocks scripts until consent is given and the Cookie Policy, which are the core legal requirements under GDPR. Theses functionalities have not been removed.

There are some specific features like for instance Consent Mode v2 or IAB TCF support for which we do prompt you to upgrade to Premium. This remains necessary in order for our team to maintain the support for both the Free and Premium plugin.

We continue to provide support and updates for our community, both Free and Premium users.

Vurdert til 5 av 5 stjerner

A company that listens to feedback

I gave Complianz some feedback on their website after I experienced a problem.

They took the feedback on board and they updated their website to fix the issue that I had.

This is RARE these days, usually customer service interactions today result in dismissive responses and just more customer frustration, so credit to Complianz.

Thank you for taking my concern seriously.

20. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent Support, Antonio

Antonio on the support team is the definition of an A-Player. Helpful, prompt, and effective. Couldn’t have asked for more.

Thanks, Antonio!

4. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Have a lot off issues with it don’t…

Have a lot off issues with it don’t work when we want concent mode to be logged on external booking system with our subdomain. Also a lot of issue installing plugin and not great support

29. januar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Complianz

Svar fra Complianz

Hi Joakim,
Thank you for your feedback.

I can see you've had a frustrating experience, and I want to address your concerns directly.

We responded to your latest ticket within 2 hours, and throughout October-November, multiple Support Agents provided multiple detailed responses to your inquiries. We take pride in our support response times and have maintained consistent communication throughout our interactions.

Regarding your technical issues, it concerns a incompatibility with Consent Mode V2, Complianz and your setup unfortunately. It has to be said that that unfortunately running two separate GTM containers at the same time cannot be done in a Consent Mode V2 compliant manner. Our team has informed you of the limitations, and the possible workarounds.

Regarding your current SSL installation error: This is a server configuration issue on your hosting environment that's preventing secure communication with our licensing server. We're committed to helping you resolve this via the ticket you've opened just 3 hours ago.

I hope you'll give us a chance to help you resolve your latest technical issue and reconsider your review.

Vurdert til 5 av 5 stjerner

Excellent customer support

I had an issue with my WordPress premium licence, which was resolved quickly. The customer service team was excellent. Many thanks to Sahar from Complianz.

22. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Amazing support

We had many issues due to our motive overwriting the plugin and honestly without the support from Antonio C. we would not be able to actually get this done. They were quick to respond and very "dummy" friendly. As a small company who doesn't have an IT employee and just is not very well versed in the topic, Antonio C.'s help was genuinely such a relief.

22. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Friendly and efficient staff

Friendly staff, great customer support and quick responses to any queries. Sahar from the customer support team was very helpful and resolved my query quickly. Would definitely recommend!

16. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent Customer Service

I have used the free version of Complianz on a number of sites and been happy with the results. A move to the Pro version was a little trickier and I have decided to stay where I am in the short term. Notwithstanding this the support from Complianz, I dealt with Marta, was exemplary, frankly exceeding my expectations. If you are unsure about the product or the company my experience is that you absolutely safe to engage with them. 5 Stars without hesitation.

13. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Definitely recommend!

I used the Premium plugin for years and was very satisfied with it, thank you! The support is very, very helpful and quick - definitely 5 stars!

24. desember 2025
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv