Complete ASAP Ltd Anmeldelser 

2 019
•
TrustScore 4.5 av 5

4,7

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Se hva andre synes

Vurdert til 5 av 5 stjerner

Ashleigh went above and beyond on the purchase and sale of the properties. I honestly believe that the whole chain would have fallen through several times without her excellent management and oversigh... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

This was the second time in less than 12 months that Nicola has been part of my house journey, first as a seller and, most recently, as a buyer. From start to finish she kept me regularly updated an... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Isabella was hugely helpful in getting our sale and purchase exchanged. She was great at keeping us updated and helped resolved issues when different teams struggled to communicate. I’m not sure we wo... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

We have just sold a house and dealt with Matthew Lewis. From day one Matthew was friendly ,approachable, professional ,efficient and very proactive. Matthew kept us informed on a regular basis... Vis mer

Selskapet har svart

Informasjon om virksomheten

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Skrevet av virksomheten

Here at ASAP, we offer estate agents, auction houses and mortgage brokers a unique out-sourced sales progression service, dedicated to getting house sales and purchases completed much faster. With many years’ experience in the property field, we understand the aggravation and costs associated with unnecessary delays during the sales and conveyancing process. That is why we offer a flexible range of services including Sales progression, compliance and conveyancing recommendations. This gives you the option to work with your own solicitors or our handpicked network of conveyancing experts. Working with clients on your behalf, our proactive approach can reduce transaction times by up to 8 weeks and our average fall through rate is 9% which is a third of the national average. We also know how important your hard won clients are to you. With an excellent TrustScore, you can rest assured that we look after them as you would and help their transaction get over the line faster with minimum stress and maximum speed. **We invite all clients to supply a Trustpilot review on completion, positive or negative to ensure this score is an accurate reflection of our service.

Proactive Sales Progression, Proven to Speed up your Home Move by up to 8 Weeks.

Skrevet av virksomheten

24/7 Online Portal | Dedicated Sales Progressor | Compliance Checks | Support with your Paperwork
Clear updates, regular communication and support provided by our team of CeSP qualified progressors so you can Complete ASAP.

Kontaktopplysninger

4,7

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TrustScore 4.5 av 5

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4,7

Alle anmeldelser

(2 019)

1 061 anmeldelser i de siste 12 månedene

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Vurdert til 5 av 5 stjerner

Great company who kept us up to date…

Great company who kept us up to date throughout the whole process

14. august 2026
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Svar fra Complete ASAP Ltd

Thank you for your kind review. We're delighted to hear that you felt well informed throughout the process. Keeping our clients updated every step of the way is a top priority during the sales process, so it's wonderful to know this made a positive difference to your experience. Wishing you all the best!

Vurdert til 5 av 5 stjerner

Georgina Green was amazing from start to finish

Moving home is extremely stressful,
Georgina Green was absolutley fantastic

21. august 2026
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Svar fra Complete ASAP Ltd

Thank you for your kind review. We completely understand how stressful moving home can be, so we're delighted to hear that Georgina was able to make the process easier for you. We'll be sure to pass on your lovely feedback to her. Wishing you all the best in your new home.

Vurdert til 5 av 5 stjerner

Excellent service from start to finish

Excellent service from start to finish. Allison Beer has been extremely helpful, kind and friendly throughout the whole process. She has always kept us updated and followed up promptly whenever needed.
Allison is doing a fantastic job, and we are very happy with the service from ASAP. We would highly recommend her to anyone looking for a professional and supportive service.
Thank you, Allison, for all your help!

21. august 2026
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Svar fra Complete ASAP Ltd

Thank you for your wonderful review. We're delighted to hear that you received excellent service throughout your journey with us.

Allison will be thrilled to know that her kindness, professionalism, and dedication made such a positive impact on your experience. Keeping our clients informed and providing timely support is something we strive for, and it's fantastic to hear that Allison delivered this every step of the way. We truly appreciate your recommendation and your kind words. We wish you all the best for the future!

Vurdert til 5 av 5 stjerner

Darcie Brown was friendly

Darcie Brown was friendly, efficient and helpful. Kept her promises to call us during the extended period of this particular sale.

19. august 2026
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Svar fra Complete ASAP Ltd

Thank you for taking the time to share your feedback. We're delighted to hear that Darcie was friendly, efficient, and helpful throughout your sale. We understand that an extended sales process can be challenging, so it's great to know that her regular updates and commitment to keeping her promises helped make the experience a positive one. We'll be sure to pass your kind comments on to Darcie.

Vurdert til 5 av 5 stjerner

Sharon was absolutely brilliant…

Sharon was absolutely brilliant throughout what was a very complex transaction. She kept me informed at every stage, chased all parties proactively and never let things go quiet. Would highly recommend

21. august 2026
Anmeldelse skrevet uten oppfordring
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Thank you for taking the time to leave such a wonderful review. We're delighted to hear that Sharon provided such excellent support throughout your complex transaction. Keeping clients informed and proactively managing the process are qualities we pride ourselves on, and it's fantastic to know Sharon delivered on both. We'll be sure to pass on your kind words. Thank you for your recommendation.

Vurdert til 4 av 5 stjerner

Emma was amazing and put up with all of…

Emma was amazing and put up with all of my meltdowns! She was there to hand throughout it all.
Only thing I would change is to have a bit of a target date to go for as things progress. I do understand not wanting a set date to a point but this caused us avoidable stress at the end because not everyone had agreed dates or everything in place which led to major last minute upset and cost. Solicitors seem to bumble along at a snails pace otherwise.

13. august 2026
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Svar fra Complete ASAP Ltd

Thank you for taking the time to leave such thoughtful feedback. We're delighted to hear that Emma was there to support you throughout the process and that she was able to help during what can often be a stressful time. We'll be sure to pass on your kind words to her.

We also appreciate your comments regarding target dates. While completion dates can be difficult to confirm until all parties in the chain are aligned, we understand how uncertainty can add pressure, particularly towards the end of a transaction. Your feedback is valuable, and we'll take this on board as we look to improve managing expectations throughout the process.

Thank you again for your review, and we wish you all the best for the future.

Vurdert til 1 av 5 stjerner

Always one step behind me in chasing…

Always one step behind me in chasing and pushing the sale. Between this company and my estate agent I have lost the will to live.

20. august 2026
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Svar fra Complete ASAP Ltd

Thank you for your feedback.

We're sorry to hear that you felt this way during your sale. Moving home can be incredibly stressful, particularly when there is pressure surrounding an onward purchase.

Having reviewed your file, we can see that your sale exchanged in around 10 weeks, which is generally considered a relatively quick timeframe for a transaction involving a chain. Throughout the process, our sales progressor was in regular contact with all parties, actively chasing updates and providing progress reports as matters developed.

We appreciate that there were occasions where you wished the transaction could move faster. However, some elements were outside of our control, including timescales connected to the buyer's circumstances. Our role is to keep communication flowing and push matters forward wherever possible.

While we're disappointed that your experience did not reflect the effort invested by our team, we genuinely wish you all the best in your new home and future plans.

Vurdert til 5 av 5 stjerner

Overall good

We dealt with a couple of people whilst working with complete ASAP however Jody was by a mile the most proactive and helpful. Had it not been for her I feel our experience would have been different. She kept us updated with every step and was very helpful throughout. Thank you Jody, the 5 stars are for you!

13. august 2026
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Svar fra Complete ASAP Ltd

Thank you for your wonderful review. We're delighted to hear that Jody made such a positive difference to your experience. Keeping our clients informed and supported every step of the way is incredibly important to us, and it's fantastic to know that Jody's proactive approach and dedication stood out. We'll be sure to pass on your kind words to her. Congratulations on your move, and thank you for the 5-star recommendation!

Vurdert til 5 av 5 stjerner

Helen tracked and help me through the…

Helen tracked and helped me through the whole process from when the sale was agreed to completion and was great and stayed on top of the whole process. I would recommend without any reservations.

17. august 2026
Anmeldelse skrevet uten oppfordring
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Thank you for your fantastic review. We're delighted to hear that Helen was able to support you throughout the entire process, from agreeing the sale through to completion.

Providing proactive communication and keeping everything on track is exactly what we strive for, and we're pleased Helen delivered such a positive experience. Thank you for your recommendation and for taking the time to share your feedback.

Vurdert til 5 av 5 stjerner

As a buyer

As a buyer, Im finding service provided by ASAP helpfull, contact was frequent, but not harrasing, appreciate help with chasing updates. Very well done to Ashleigh McD., thank you

20. august 2026
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Svar fra Complete ASAP Ltd

Thank you for your wonderful review. We're delighted to hear that you found our service helpful and appreciated the regular communication and support with updates throughout the process. I'll be sure to pass your kind words on to Ashleigh, who will be thrilled to receive your recognition.

Vurdert til 5 av 5 stjerner

Really good experience

Really good experience, very helpful in keeping us informed throughout rhe process

20. august 2026
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Svar fra Complete ASAP Ltd

Thank you for your kind review. We're delighted to hear you were pleased with our communication throughout the process. We appreciate your feedback and look forward to helping you again.

Vurdert til 5 av 5 stjerner

A very good service and quick to…

A very good service and quick to completion.

20. august 2026
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Thank you for your fantastic feedback! We're so pleased that you found our service efficient and straightforward. Your support means a lot to us.

Vurdert til 5 av 5 stjerner

This was my first house purchase so i…

This was my first house purchase so i needed as much information and help as possible, Iam happy to say it was good to know i had help with any questions and progress when i needed it , Matthew Lewis was the person i dealt with and found he was very helpful and friendly and easy to talk to . thanks , Paul wynne (Mansfield, cottage lane) .

12. august 2026
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Thank you, Paul, for taking the time to leave such a lovely review. We're delighted to hear that your first house purchase was a positive experience and that you felt supported throughout the process.

Buying a home can be overwhelming, especially for first-time buyers, so it's great to know that the information, guidance, and progress updates helped give you confidence every step of the way.

We're especially pleased to hear your kind words about Matthew. We'll be sure to pass on your feedback, and we're sure he'll be delighted to know that his friendly approach and support made such a difference to your experience.

Congratulations on your new home!

Vurdert til 5 av 5 stjerner

Sharon was great

Sharon was great! Timely responses, she made sure i was kept up to date on what was going on. Her effort to push things along was amazing. Than you

19. august 2026
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Svar fra Complete ASAP Ltd

Thank you for your kind review. We're so pleased to hear that Sharon provided such a positive experience. Keeping our clients updated and responding promptly is something we pride ourselves on, and it's wonderful to know that Sharon's communication and determination helped move things forward smoothly for you.

We'll be sure to pass on your lovely feedback to Sharon, who will be delighted to hear it. Thank you again for taking the time to share your experience, and we wish you all the best for the future.

Vurdert til 5 av 5 stjerner

Kevin, Taunton

Professional and persistent. Proactive comms. Would thoroughly recommend

11. august 2026
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Svar fra Complete ASAP Ltd

Thank you for taking the time to leave such a wonderful review.

We're delighted to hear that you found our team professional, persistent, and proactive in keeping you informed throughout the process. Delivering excellent communication and providing dedicated support for our clients is always our priority, so it's fantastic to know this made a positive difference to your experience.

Thank you for your recommendation. It was a pleasure to assist you, and we wish you all the very best for the future.

Vurdert til 1 av 5 stjerner

Wish I hadn't bothered.......

When I was initially contacted by this company at the start of the sale process I thought it would be beneficial to have someone proactively chasing all parties to ensure there were no delays. Unfortunately I did not see this benefit at all; the 'updates' I got consisted almost completely of 'I've emailed the buyers solicitors to ask for an update'. I got more information and progress by keeping in contact with my own solicitors myself. I also found that vital information was not being passed on, which could have had detrimental financial consequences had I not realised and corrected this situation myself.
Overall a waste of time, and just seemed to add unnecessary steps into communication.

19. august 2026
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Svar fra Complete ASAP Ltd

Thank you for taking the time to leave your feedback. I'm sorry to hear that you did not feel our service delivered the value you expected during your sale.

Having reviewed your file, I can see that your transaction completed in under 12 weeks, which is a positive outcome in what can often be a lengthy and complex process. However, I appreciate that timescales alone do not determine how a customer feels about the service they receive.

Our role is to work proactively with all parties involved, helping to keep communication flowing, identify potential issues early, and support progress towards completion. Throughout your transaction, I can see that we remained in regular contact with the parties involved and provided updates whenever new information became available.

I am sorry and disappointed to read your comments regarding communication. We were not made aware of this concern during the transaction and therefore did not have the opportunity to investigate or assist at the time. Had it been brought to our attention, we would have been keen to help facilitate communication and support a resolution.

We recognise that every client has different expectations regarding the level and type of updates they receive, and we're disappointed that our approach did not meet yours. That said, we genuinely appreciate you taking the time to share your experience, as feedback helps us review and improve the service we provide.

If you would like to discuss your experience further, please feel free to contact our Operations Director, Jamie, on 01977269028.

We wish you all the best for the future.

Vurdert til 5 av 5 stjerner

112 vincent road

Hello my name is maria Alexander
From the beginning of the sale of the house , through all the communication with everyone concerning the property of 112 vincent road . Everyone was very helpful, right through until the exchange of the property. Thank you all so much. Kind regards. M Alexander

12. august 2026
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Svar fra Complete ASAP Ltd

Thank you so much, for taking the time to leave us such a lovely review.

It was a pleasure to assist you with the sale of your property at 112 Vincent Road, and we are thrilled to hear that you found our team helpful throughout the entire process. We know how important good communication is when moving home, so your feedback means a great deal to us.

We wish you every happiness in this next chapter and thank you again for your trust and support.

Vurdert til 5 av 5 stjerner

BB Selling…

At first l didn't know how Complete ASAP were employed or how they fitted into the whole process. Darcie has been amazing. Chasing people where needed and keeping me (the client) informed of all that was going on with the whole process to get to completion. A very valued and appreciated helpful contribution

19. august 2026
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Thank you for taking the time to leave such a thoughtful review. We're delighted to hear that Darcie made such a positive difference throughout your journey to completion. We understand that the sales progression process can sometimes seem unfamiliar, so it's wonderful to know that Darcie helped provide clarity, kept you informed, and proactively chased all parties when needed.

Your kind words about her support and dedication are greatly appreciated, and we'll be sure to pass your feedback on to her. Thank you again for your fantastic review!

Vurdert til 5 av 5 stjerner

Emma always kept us informed of…

Emma always kept us informed of progress. Thank you Emma

18. august 2026
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Thank you for your lovely review. We're delighted to hear that Emma kept you informed throughout the sales process and provided the updates you needed along the way. We'll be sure to pass on your kind words to her.

Vurdert til 5 av 5 stjerner

Jill is Absolute Gold!

From day one, Jill was proactive, incredibly helpful and has ben an absolute lifeline throughout our whole process. She honestly felt like the one person truly on our side, constantly pushing things forward and keeping us informed. Her communication, efficiency and dedication were second to none. She always handled our queries with patience and good humour. Jill is brilliant at what she does - we literally can't thank her enough!

19. august 2026
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Svar fra Complete ASAP Ltd

Thank you so much for your wonderful review. We're delighted to hear that Jill was such a positive support throughout your move. Buying and selling a home can be a challenging experience, so it's fantastic to know that her proactive approach, dedication, and regular communication helped keep things moving forward and gave you confidence throughout the process.

Your comments about Jill being "the one person truly on our side" are incredibly meaningful, and we'll be sure to share your kind words with her. She'll be thrilled to know that her patience, efficiency, and sense of humour made such a difference.

Thank you again for taking the time to leave this amazing feedback.

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