Complete ASAP Ltd Anmeldelser 

2 018
•
TrustScore 4.5 av 5

4,7

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Se hva andre synes

Vurdert til 5 av 5 stjerner

Ashleigh went above and beyond on the purchase and sale of the properties. I honestly believe that the whole chain would have fallen through several times without her excellent management and oversigh... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

This was the second time in less than 12 months that Nicola has been part of my house journey, first as a seller and, most recently, as a buyer. From start to finish she kept me regularly updated an... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Isabella was hugely helpful in getting our sale and purchase exchanged. She was great at keeping us updated and helped resolved issues when different teams struggled to communicate. I’m not sure we wo... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

We have just sold a house and dealt with Matthew Lewis. From day one Matthew was friendly ,approachable, professional ,efficient and very proactive. Matthew kept us informed on a regular basis... Vis mer

Selskapet har svart

Informasjon om virksomheten

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Skrevet av virksomheten

Here at ASAP, we offer estate agents, auction houses and mortgage brokers a unique out-sourced sales progression service, dedicated to getting house sales and purchases completed much faster. With many years’ experience in the property field, we understand the aggravation and costs associated with unnecessary delays during the sales and conveyancing process. That is why we offer a flexible range of services including Sales progression, compliance and conveyancing recommendations. This gives you the option to work with your own solicitors or our handpicked network of conveyancing experts. Working with clients on your behalf, our proactive approach can reduce transaction times by up to 8 weeks and our average fall through rate is 9% which is a third of the national average. We also know how important your hard won clients are to you. With an excellent TrustScore, you can rest assured that we look after them as you would and help their transaction get over the line faster with minimum stress and maximum speed. **We invite all clients to supply a Trustpilot review on completion, positive or negative to ensure this score is an accurate reflection of our service.

Proactive Sales Progression, Proven to Speed up your Home Move by up to 8 Weeks.

Skrevet av virksomheten

24/7 Online Portal | Dedicated Sales Progressor | Compliance Checks | Support with your Paperwork
Clear updates, regular communication and support provided by our team of CeSP qualified progressors so you can Complete ASAP.

Kontaktopplysninger

4,7

Enestående

TrustScore 4.5 av 5

2k anmeldelser

5 stjerner
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4,7

Alle anmeldelser

(2 018)

1 060 anmeldelser i de siste 12 månedene

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Vurdert til 5 av 5 stjerner

Friendly and supportive service.

Friendly and supportive service.

18. september 2026
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Svar fra Complete ASAP Ltd

Thank you for your kind review. We're delighted to hear that you found our service friendly and supportive. Providing a positive experience for our clients is always our top priority, and we really appreciate your wonderful feedback.

Vurdert til 5 av 5 stjerner

Our point of contact Georgina kept us…

Our point of contact Georgina kept us up to date throughout the whole selling process. She was professional at all times and guided me through the sales process.

25. september 2026
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Svar fra Complete ASAP Ltd

Thank you for taking the time to leave us a review. We're delighted to hear that Georgina kept you informed throughout your sale and provided the professional support and guidance you needed during the process.

Keeping our clients updated every step of the way is incredibly important to us, so it's great to know that Georgina helped make your selling journey a positive experience. We wish you all the best for the future and thank you again for your recommendation.

Vurdert til 5 av 5 stjerner

Just purchased our first home

Just purchased our first home, which can obviously be a bit stressful, but every step of the way we were kept informed of what was going on.
Not one issue with the service, can’t fault it! Thanks for your help.

25. september 2026
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Svar fra Complete ASAP Ltd

Thank you for taking the time to leave us such a wonderful review. Congratulations on the major achievement of purchasing your first home!

We're delighted to hear that we were able to make the process a little less stressful by keeping you informed every step of the way. Clear communication is something we pride ourselves on, so it's great to know you felt supported throughout your journey. Thank you for your kind words about our service. We wish you all the best as you settle into your new home and create many happy memories there.

Vurdert til 5 av 5 stjerner

Sale of a property

The work was related to a property sale. I was eager to complete the sale quite quickly. It was important that that I played my part to achieve this by providing necessary information required and any assistance with contact details with persons who impacted on the process in a timely manner. This cooperation worked well and I was kept informed of the progress made. If I didn’t understand any of the information I was able to ask for clarification and this was given quickly. It was useful to have a view of both sides of the pace of action. All communication was patient and professionally friendly. The sale was brought to completion in a realistic time scale that I was happy with.

16. september 2026
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Svar fra Complete ASAP Ltd

Thank you for taking the time to leave such a detailed review. We're delighted to hear that you felt well supported throughout your property sale and that our communication helped keep you informed at every stage of the process.

We understand how important a timely completion is, and we're pleased that by working together and maintaining clear communication, we were able to help achieve a timescale you were happy with. It's great to know that any questions or points requiring clarification were addressed quickly and that you found value in having visibility of progress from both sides of the transaction.

Thank you again for your kind words about our professional and friendly approach. We wish you all the best for the future and appreciate your fantastic recommendation.

Vurdert til 2 av 5 stjerner

Not particularly helpful to the process

The updates received over the months from offer to completion with irregular at best. When they did come, both my solicitor and I acknowledged they were probably a week or so out of date. The agent was nice, but I really don't see a use to this service if it is not actively moving things along.

24. september 2026
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Svar fra Complete ASAP Ltd

Thank you for taking the time to share your feedback. It’s great to hear you found your progressor friendly, although we’re sorry that the communication you received didn’t demonstrate the value of the service as clearly as we would have hoped.

Our progressors work alongside agents, solicitors and clients to maintain communication and push matters towards completion. We appreciate your comments around the timing and frequency of the updates you received and will certainly take these on board.

We wish you all the best going forward.

Vurdert til 5 av 5 stjerner

A huge thank you to Isabella

A huge thank you to Isabella for all her help throughout the process. Her communication was excellent, she always kept me updated, responded quickly and made everything feel so much easier. She was genuinely lovely and supportive throughout, and I really appreciated her help. Highly recommend!

24. september 2026
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Thank you for your wonderful review and recommendation. We're delighted to hear that Isabella provided such excellent support throughout your journey. Keeping our clients informed and making the sales process as smooth and stress-free as possible is what we strive for, so it's great to know her communication, responsiveness, and friendly approach made a positive difference. We'll be sure to pass on your kind words to Isabella. Wishing you all the best for the future!

Vurdert til 1 av 5 stjerner

‘Complete ASAP’ were ‘complete’ly useless to me

The estate agent I bought through was fantastic, but I will never use them in the future if ‘Complete ASAP’ are part of the picture.
As others have mentioned before me, I found ‘Complete ASAP’ a completely useless port of call in the process of buying the property. The stark contrast between this 3rd party company (instructed by the estate agents I was buying a property through) and the Sale Progressor who worked in house at the estate agents I was selling through was like night and day. The differences in knowledge of the actual sale process, competency when dealing with solicitors and ability to keep all updated in a timely manner were undeniable.
Each update was information I already knew, or incorrect, which led to confusion up and down an already large and difficult to manage chain. The very first call with this company almost caused me to pull out from the purchase, after they continually insisted that the seller was ‘tying in’ their onward sale – which they were not going to do if we were ready to complete before them, allowing them to list the property as ‘chain free’. This call soured the transaction needlessly, with the mood only fixed by meeting with the vendor and bonding over our clearly mutual frustration with their service.
I tried to have patience with ASAP, but after being asked for an update on the sale and if the enquiries were satisfied (which seems counter intuitive of their service?) I provided a detailed update on what was outstanding and why. Only to be told by the advisor assigned to this file ‘I can not comment on the replies and what has been asked and provided as I am not the legal advisor’. I did not ask for their comment, they asked for mine!
I decided after meeting with the vendor and then receiving this nonsensical response that I would not to bother to waste time communicating with them. They were, throughout the entire purchase process, the only part that caused me stress. The Estate Agent I was buying through ended up doing a huge portion of the work to get the sale over the line and hold the chain together – rendering this 3rd party ‘sales progression service’ useless to all partied involved in the chain.

24. september 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Complete ASAP Ltd

Thank you for taking the time to leave your feedback.

We are very sorry to read about your experience, particularly as delivering clear communication and helping to support all parties through what can often be a complex transaction is the very purpose of our service.

We take comments such as these extremely seriously and would welcome the opportunity to investigate the concerns you've raised. Unfortunately, based on the information provided in your review, we have been unable to identify the transaction in question.

If you would be willing to contact me directly with your name, property address, or any other details that may help us locate your file, I would be grateful for the opportunity to look into this further and better understand what happened. You can contact me at emurgatroyd@completeasap.co.uk or 01977 269 052.

I look forward to hearing from you.

Vurdert til 5 av 5 stjerner

Complete ASAP were so helpful

Complete ASAP were so helpful, answering all of our questions in a friendly, courteous and professional manner at all times. They were fantastic in guiding us throughout the minefield of selling and buying property and assuring us through some of the more stressful times. Would definitely recommend.

23. september 2026
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Svar fra Complete ASAP Ltd

Thank you for your 5-star review. We're thrilled to hear that our team was able to support you throughout your sale and purchase journey. Moving home can often feel overwhelming, so it's fantastic to know that our friendly, courteous, and professional approach helped provide reassurance during the more stressful moments. Thank you for your recommendation and for taking the time to share your experience. We wish you all the best with your new property!

Vurdert til 5 av 5 stjerner

Charlotte was excellent!

Charlotte was excellent throughout - she had clear communication, was quick in her responses and kept the purchase moving at pace.

16. september 2026
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Svar fra Complete ASAP Ltd

Thank you for your 5-star review. We're delighted to hear that Charlotte provided such excellent support throughout your purchase. Her clear communication, prompt responses, and dedication to keeping things moving are exactly the level of service we strive to deliver. We'll be sure to pass on your kind comments to Charlotte. Wishing you all the best!

Vurdert til 5 av 5 stjerner

Excellent service.

Excellent service.
We were kept informed throughout the process. This avoided us having to chase the estate agent or solicitors.

16. september 2026
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Svar fra Complete ASAP Ltd

Thank you for your 5-star review. We're delighted to hear that you received excellent service and felt well informed throughout the sales process. Keeping our clients updated every step of the way is a key priority, so it's great to know this helped make your experience smoother and reduced the need to chase other parties. Thank you for taking the time to share your feedback, and we wish you all the best for the future.

Vurdert til 5 av 5 stjerner

Matthew was excellent

Matthew was excellent, pro-active, helpful and efficient throughout - not to mention tactful with asleep on the job solicitors!

DO NOT PUT MY NAME ON REVIEW IF OU PUT IT ONLINE. THIS IS PURELY TO RECOGNISE MATTHEW'S FFORTS.

22. september 2026
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Svar fra Complete ASAP Ltd

Thank you for your wonderful review. We're delighted to hear that Matthew provided such proactive, helpful and efficient support throughout your move.

We know how important it is to keep things progressing smoothly, especially when challenges arise, so it's great to hear that his dedication and professionalism made a positive difference to your experience. We'll be sure to pass your kind comments on to Matthew. Thank you for your fantastic recommendation, and we wish you all the best in your new home!

Vurdert til 5 av 5 stjerner

Helen Kelly was brilliant and helpful…

Helen Kelly was brilliant and helpful during a very stressful time.

18. september 2026
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Svar fra Complete ASAP Ltd

Thank you for your wonderful feedback. We're so pleased to hear that Helen was able to support you during what we know can be a very stressful time. Providing reassurance, guidance, and proactive communication is at the heart of what we do, and it's fantastic to hear that Helen's help made a positive difference to your experience. We'll be sure to pass on your kind words to her. Thank you again for taking time to share your fantastic recommendation!

Vurdert til 5 av 5 stjerner

Amazing!

We had a particularly long and drawn out period to exchange, but Helen was absolutely amazing! She liased back and forth with not only her clients solicitor, but ours as well, and our estate agent, and without her help we would not have exchanged when we did. I can't thank Helen enough for her dedication and effort she put in to help us out. Highly recommend her. Amazing service, amazing lady.

22. september 2026
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Svar fra Complete ASAP Ltd

Thank you for taking the time to leave such a wonderful review. We're delighted to hear that Helen was able to support you throughout what sounds like a particularly challenging and lengthy journey to exchange.

Helen takes great pride in keeping all parties connected and informed, and it's fantastic to hear that her dedication, persistence, and proactive communication with both solicitors and your estate agent helped keep everything moving forward. We will be sure to pass on your kind words to her. Thank you again for your recommendation and we wish you all the very best.

Vurdert til 5 av 5 stjerner

Great food and service would come again

Great food and service would come again

15. september 2026
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Svar fra Complete ASAP Ltd

Thank you for your 5-star recommendation. We're delighted to hear that you had a positive experience with our service and appreciate you taking the time to share your feedback.

Vurdert til 5 av 5 stjerner

Communicated with us the whole way…

Communicated with us the whole way through, kept us updated and ensure the process was as fast as possible.

22. september 2026
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Svar fra Complete ASAP Ltd

Thank you for your wonderful review! We're so pleased to hear that you felt supported throughout the entire process. Keeping our clients informed and helping things progress as smoothly and efficiently as possible is always our goal. Thank you again for your 5-star recommendation!

Vurdert til 5 av 5 stjerner

Excellent service esp

Excellent service esp. from Helen she has been amazing.

22. september 2026
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Svar fra Complete ASAP Ltd

Thank you for taking the time to leave us a review. We're delighted to hear that you received excellent service and that Helen made such a positive impact on your experience. We will be sure to pass on your kind words to her. Wishing you all the best!

Vurdert til 5 av 5 stjerner

Professional guide

I was updated frequently, quick response when I have questions, clear explanation about the process. Amanda helped a lot, we needed to change the incompetent first solicitor over the process, without her we couldn't have finished the purchase. It took very long but not because of ASAP. Thank you, Amanda.

21. september 2026
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Svar fra Complete ASAP Ltd

Thank you for taking the time to leave such a wonderful review. We're delighted you felt well-informed throughout the process and that our communication was responsive and clear from start to finish.

We'll be sure to pass your kind comments on to Amanda. Changing solicitors mid-transaction can be incredibly challenging, so we're thrilled that her support, dedication, and persistence helped keep things moving and ultimately contributed to a successful purchase. Thank you again for your patience throughout what sounds like a lengthy journey. Congratulations, and we wish you all the very best in your new home!

Vurdert til 5 av 5 stjerner

Amelia was a great communicator and it…

Amelia was a great communicator and it was nice knowing someone was chasing everything. She was always available and very responsive.

21. september 2026
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Svar fra Complete ASAP Ltd

Thank you for your fantastic review! We're so pleased to hear that Amelia provided such excellent communication and support throughout the process.

Having someone proactively chasing updates and keeping things moving can make all the difference, and we're delighted that Amelia was always responsive and available when you needed her. We'll be sure to pass on your kind words. Thank you for your 5-star recommendation and we wish you all the best for the future!

Vurdert til 5 av 5 stjerner

I had a very good experience with the…

I had a very good experience with the sales progressor Amanda who helped me with property purchase.
I have been more than happy with the service provided by Complete ASAP.

21. september 2026
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Svar fra Complete ASAP Ltd

Thank you for your wonderful review! We're so pleased to hear that you had a positive experience with us and that Amanda provided such great support throughout your property purchase. We'll be sure to pass on your kind words to her. Thank you for trusting us, and we wish you all the best with your new property.

Vurdert til 5 av 5 stjerner

Great all round service thank you so…

Great all round service thank you so much

21. september 2026
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Svar fra Complete ASAP Ltd

Thank you for your lovely review! We're delighted to hear that you were happy with the service you received. Your kind words mean a lot to the team. Thank your recommendation, and we wish you all the best for the future.

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