Complaint Anmeldelser 

We made a booking with booking.com last March to stay in Salthill in Galway in early July. The accomodation looked ideal and was very reasonably priced, and included off-street parking.
A few days before our planned visit we got an email from booking.com saying our accomodation was no longer available, but they could offer us something else near by, no off-street parking, no mention of refund. We had little option but to accept the offered accommodation as it is difficult to find lodgings in Salthill at a weekend in the height of the summer, which of course was why we had booked in March. When we got to the new accommodation the keys were not in the correct key box and the apartment number was wrong. The communal hall door was open and people in the other apartments seemed to keep it that way. The immersion heater was on in the apartment and was very noisy and so hot that all the water in every tap in the bathroom was next to boiling so were unusable, and the bathroom was not clean.
There was no reply from the contact number when we tried it, mailbox was full!
We were out all day on the Saturday at a wedding and got back to the apartment around 11pm, the communal front door was closed and it was then that we discovered the key we had for it did not work. We knocked and called through the letter box for over an hour and a half, fortunately we had access to our car where we took refuge. Occasionally using the toilets in the pub accross the road. In desperation we called the Guards but all they could offer was sympathy. All our stuff, medicines etc, was in the apartment, so there was no point going looking for a hotel.
Finally in desperation I began to bang on the door as hard as I could to see if it would open. After five minutes or so my banging was so loud and frightening that it woke a family on the first floor.
The father came down thinking that it was somebody trying to break in and fortunately he opened the door. His terrified family were huddled at the top of the stairs fearing the worst. I shook him warmly by the hand and explained the situation and apologised as much as I could.
The following day the cleaning lady arrived and checked our keys and confirmed we had not been given a hall door key.
After a series of emails with thses people looking for a full refund the incompetent management of booking.com have offered us €27 credit on our next booking, as if!
USE ANOTHER COMPANY, NEVER, EVER USE BOOKING.COM.

We had an account with NOW TV which we closed in June. We received a response saying we have no longer have a service from them. But they continue to take the money from our account! They claim that closing an account is easy but on the contrary it is ridiculously difficult. They make it as hard as possible. It seems it's up to us to stop them from taking our money despite them telling us that we no longer receive any service from them. Absolutely infuriating and disgraceful.

Smyths Toys have ruined my Childs Birthday, They refused an imediate exchange on Faulty Logitech Wheel,but sent DPD to collect it,Saoirse who works in the Nass Store refused to care about it being for a childs birthday,They also kept my money i paid for it,and are still refusing my refund,they are causing great emotional distress at this point they have stolen my money at this point since the 15th of June,Please People Boycott This Hellhole

Formal Complaint: Financial Harassment of a Vulnerable HouseholdAfter switching to Octopus, Senior Manager Kane confirmed my balance was £0. Now, Credit Control is harassing me for a fake bill of £86.43 for 9 days, while my new supplier charges £51 for a whole month! This is predatory billing and financial extortion of a single mother with two young children. I have logged ticket #63053 and escalated the case to the Energy Ombudsman. Stop calling me!

We stayed at the Killeshin Hotel last night and arranged a table in the bar for that evening, I ordered a steak medium and it arrived with no steak knife and was impossible to cut into , so I sent it back. They then brought it back to me 20 minutes later asking what I wanted done with it, to which I replied that I wanted to be ABLE to eat it. I was then asked if I wanted to cancel it and order something else, By this time my wife had almost finished her meal so in desperation I ordered a Burger after a further 20 minutes it still hadn’t arrived so I cancelled it and just finished up with a plate of chips!! I didn’t get charged but I dissident get an apology either , even after complaining to the front desk. The hotel has so say a good reputation but I wouldn’t eat there again and their customer service is atrocious.

NAPHISA in Cork city preloved clothes and other .On two occassions I have sent clothes for sale to this shop and they will not clarify clothes acc .Have paid me once and I have spoke to owner and messaged her and continually ignores my request payment and invoice me ..I find the owner to be very frustrating and insincere ...Business acumen very unprofessional .

Never buy anything from Maison- Vaison. If there was a minus that is what I would give them. I ordered and paid for an olive green XL puffer jacket online from Maison-Vaison costing 70 euro. It arrived ( with an address in Portlaoise) and was neither the right size nor olive green. The web site indicated that you should email them for a label for returns and they would issue a refund within 30 days. Many emails later it is clear that they are refusing to give me a refund- the best offer is 45% and a store voucher (and I keep the jacket). It does not fit me and I don’t want to have anything else to do with them- wrong size, wrong colour and refusal to refund. The web site is an address in the Netherlands - but the address I was given to return the item without a refund and at my own cost is in Australia. NEVER buy anything from Maison-Vaison.

Blush Beauty Carlow. (AVOID)

I made an appointment weeks in advance. Today, I get a phone call and my appointment is cancelled. I have to travel without getting my nails done. THIS IS AN UNPROFESSIONAL, SLOPPY SERVICE. I DEFINITELY WOULD NOT RECOMMEND THIS SALON.

Buyagift.co.uk

We had a voucher bought for my wife & I of £400 we booked a short brake through their website which we had to pay an extra £75 plus our full voucher…When we went on a different website for the same dates & hotel it was only £185 in total This can’t be right what a rip off buyagift is !!

Luminyouth is a scam placed order before reading reviews asked them to cancel order with no response and nothing in the post. Got an email saying order on way but that was over a month ago.

International roofing Dalkey
Unbelievable bad service from this company I asked to fix leak from both front & back gutters overflowing severely. The company replaced gutters up & down pipes which they said were needed but these had only been replaced 6 months prior but was told they were put in at the wrong angle & they would do a wet test to check all was working correctly before leaving.
This never happened & the leaks are still on-going as bad if not worse than ever.
I have been chasing them up ever since to complete the job I asked them to do but to no avail get lots of promises that this will be done but they never turn up & pawned me off with lies & times they would be there to complete the job & never got a receipt for the 3,100 euros I paid out to them for this job & another job they done at the same time.
I would recommend go elsewhere non-trust-worthy company despite saying this differs on the website.

Hi,
I have as an Internet provider: PlusNet since beginning of 2025. They have increased the prices, but the service they provide is not the best quality.
I have tried to contact them for help because the Internet is down, but it is hard to get in touch with them.
I have tried all they suggested on their Web page, but still no Internet.
So, their customers service lacks in helping their customers. All they want is our money!!!
After my contract is finished with them, I will never have them as an Internet provider!!!

Ordered treadmill from Rathwood 10th January 2026, never recieved the product after numerous phone calls and emails cancelled the item still have not received my refund, absolutely dreadful company to deal with. Please be very cautious and I have discovered to my horror that there is number of customers in the same situation

Virgin media is a joke, ordered broad band on 4th march , still never came, rang and was hung up on multiple times ,its 23rd now and still nothing, each time i call a new oder is put through ridiculous , 100% do not recommend them

Please let there be democracy. You have to flag from companies who get negative comments.
Suppress the victim's not the aggressors.
Freedom of speech Please 🙏

Anyone on here still with OPTUS or am I the only d1@$head whose been a loyal customer for years? Today like the good person I went to pay my OPTUS bill which said it was overdue in big red writing, mind you I was one day late abd I've always paid. So I'm talking to OPTUS online and she says I can pay the bill manually so I thought ok. I followed the OPTUS reps directions and paid it. I felt on top of the rainbow sort to speak but, wait for it, the mongrel bustards took out two payments of $194.30 instead of just the one payment of $194.30. So I say to the OPTUS rep, hang on a minute, OPTUS have taken out two payments. The optus rep says it's all my fault because I paid manually. WTF!!! I thought that's what you told me to do. I didn't say anywhere in our conversation that I was paying two payments. The OPTUS rep then surprises me out if left field by saying I paid my other OPTUS bill at the same time which isn't due till next Wednesday for the amount of $80.27 and that now I have credit of $113.13. They said I could get a refund of the credit of $113.13 but I couldn't get the whole $194.30 back and it's all my fault mind you because I paid manually like they told me to. So I say to OPTUS how am I going to put food on the table now? I need that money back. You know what they say and it passes me off so much, they say, I know how this situation must feel but I can't give you back your money and the credit I can refund into your account but you will have to wait up to 5 days. The hide of Optus to even pretend they know the gravity of my situation and how they played the major role in putting me in this predicament. I really tried so hard to pay all my bills either on time or a day or 2 late because I only get the Disability Support Pension fortnightly but I feel like OPTUS has put a noose around my neck and kicked the chair under me and just walked away. They don't care. OPTUS only cares about getting that money 💰. Oh yeah and by the way OPTUS have a financial hardship line you can call 24/7 but you never get through. Right Royal Fu@#ing Ars#$0les. OPTUS come to my home and take your shit because none of it is going to put food on the table you bunch of unfeeling ROBOTS!!!!

Rathwood in Tullow Co Carlow, do not buy a single item from this company.
I purchased an item end of Dec 2025,
after waiting for weeks to hear about my delivery. I was told it got damaged in transit, & I would be issued with a full refund. After several emails & phone calls requesting same. No refund processed.
I think any one interested in any item for sale on their website - BEWARE.

Lakeland queen booked three weeks ago for cruise and buffet(dinner) tonight we as a family have made a special trip for parents 65th wedding anniversary and traveled from Auckland to Rotorua and with an hour and a half before the sailing they have just called us and canceled as they didn't make there numbers very disappointing very poor bad management be warned so your not disappointed

I went to Carrig Don in Ballincollig to purchase a gift for a friend. Amy gave me excellent service . You are lucky to have such a wonderful sales person.
Please let her know I appreciate all the help i got.
Thank you
Kathleen

I want to file a complaint for Zenfy.com. It is a scam and they refuse to refund my $75.00 for a subscription I did not know I was getting. I looked at their site then closed it. I never received any benefit or even an email telling me what to do with their site. Once it was closed I forgot about it until they charged me $75. I would have cancelled it had they given me the info to do so. I got NO follow up from them. A scam for unsuspecting Seniors trying to make ends meet. I am 70 and do not want to further my professional career.