CommenseAnmeldelser 

impossible de retourner les articles la page des retours comme par hasard ne fonctionne jamais cela fait 2 jours que j'essaie toujours la même erreur.
Acheté une robe franchement personne ne peut la mettre les bretelles sont si courtes (même si reglables) que le début de la robe commence juste sous mon coup hors elle est présentée pour avoir un très beau decolté...terrrible

Metto una stella perché non posso mettere meno. Pessimo servizio e supporto clienti, il pacco ordinato non mi è mai arrivato e non fanno nulla per rimborsarmi o per aiutarmi a recuperarlo. Se parli con loro dicono di parlare con il corriere e viceversa. Nessuna tutela per il cliente pessimo. Sono delusa. Sembra una presa in giro

ÉNORME ARNAQUE
NE COMMANDEZ JAMAIS SUR CE SITE !

Grosse commande passée en septembre dernier, à la place je reçois une vieille bague en toc (soit disant un « cadeau pour vérifier l’adresse de livraison »). Puis plus rien, des mois et des mois de négociations pour essayer de retrouver mon colis, puis se résoudre à espérer seulement un remboursement. En vain. Le service client est nul, ils ont joués la montre. Nous sommes le fin janvier et je n’ai TOUJOURS RIEN !!! A FUIR SI VOUS VOULEZ GARDER VOTRE ARGENT

These clothes are so cute but the size was wrong! I’ve lost weight so wasn’t sure on size? Took a long time to get and they say their window for returns is 30 days but when you email them they are swamped? If they are swamped are they going to honor a return that we have been trying to send back!

I ordered a few items which were all too big and had to be returned. The return process has been quick and simple. The customer service team has been kind and very accommodating. Thank-you!

Pire service à la clientèle que j'ai vu de toute ma vie. Je n'ai jamais reçus mes achats. Malgré 13 courriels envoyés à Susan du service à la clientèle, je n'ai pas été dédommagée, remboursée ou autre.

The clothes are largely good quality, shipping takes forever, and the return process is far from easy. Be prepared to pay your shipping costs for any returns or be offered a credit or a portion of your initial payment refunded. But overall I would buy from them again.

Commense ships all items directly from China and uses a Chinese Carrier and the same carrier locally. The issue is that non-domestic carriers do not know local delivery practices and will deliver your packages right on the street, take a photo of it, and say it’s “Delivered.” The carrier delivery practices are negligent. This makes it almost impossible to track the package. Carrier will not even send photos of where the package is until you contact Commence customer service which THEN they will show you images taken by the Chinese carrier. No delivery pictures are sent directly to the customer. By then, it’s too late and your package is gone. AVOID buying from Commense.

Truly has become my very favorite place to buy my clothes from. I’m excited about every order.

I was so lucky to have found this clothes site as has saved me more than one can say…. Lost my beautiful clothes in a fire over a year ago and now I have a closet FILLED with Commense clothes❤️❤️❤️❤️

Customer service reps were responsive, but the process takes so many steps, I just don't have the luxury of time to go through this elaborate nack-and- forth dance to get the return done.
I like the quality, but the hassle of the returns will preclude me from buying again.

I like their quality of clothing but their size chart is really off. Some items fit me perfectly in S and some are too small. When reaching out for return, I had to pay lots of $ to send a number of items back so they provided me with the option of keeping the items and either 1. refunding full amount for returned item in store credit or 2. refunding 50% of amount to my card! I personally would much prefer to return and get my right size so unfortunately, I am forced to not shop from them going forward.

Cheap clothing, company tries to give a store credit and you keep the clothes you can’t wear OR they stick you with return fee of $200+ to send back to CHINA, no refund guaranteed. Scam.

I made a purchase and item was too big the quality was ok. I was able to connect with representative. I shared what my request was for a full refund! Their was no issue I had to send pictures of items with tags on ! Which I was okay with and had to pay for return was okay with that ! I was refunded with no problem ! I recommend them and will purchase again !

I really recommend this page, reliable, the quality of the merchandise is incredible, customer service is perfect, I will definitely start using this page a lot.

Their customer service was responsive and easy to get a hold of. I like how communicative they were and how easy they made the process

There was an issue with mail delivery and the staff at commense were wonderful. They were attentive, responded in a timely manner, and went beyond to address my concerns. Will have the beautiful outfits in time for a special event 💖 thank you so much excited for another purchase

I ordered my outfits from Commense for the third time so I think it’s time to write for the public to know that you all won’t be disappointed!
All my orders are superb and I love them all!
Thanks Commense!
Tan.🌹

I ordered a couple of maxi-dresses and cautiously optimistic that they were going to look like the picture when received. Upon receiving them I was very happy with the items! The material is good quality and fit perfectly!

I really like clothes from Commense. it is very good quality, very nice clothes and the support was very helpful. I made a very good experience and in the next few days I will buy a package with a lot of clothes.