I ordered a trial box and the company signed me up for a subscription. This wasn't a checkbox I missed, I was very careful to make sure I wasn't signing up for anything. COMPLETE SCAM.
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Best coffee tasting, easiest latte-making experience. A few years ago, I realized that I was in a fog for about 2 hours after my Nespresso. Did some Reddit-ing and learned about coffee pod mold and n... Vis mer
I ordered a Discovery Box, and the package got lost in the mail. Which is ok, things happen. There is no way to contact customer support other than through email, which takes 1-3 business days to get... Vis mer
Selskapet har svart
The fact that Cometeer refuses to talk to you via customer service line is unacceptable. I'm trying to update my profile payment card and they keep sending me a link which I'm not receiving (nor is... Vis mer
2,3
Under middels
27 anmeldelser
Har svart på 54 % av de negative anmeldelsene sine
Bruker vanligvis over én måned på å svare
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
They force a subscription and make it…
They force a subscription and make it impossible to cancel. I just got charged $121 for coffee. Complete garbage. The coffee tastes good but if you live in the south it comes defrosted and warm after they charge $10 in shipping.
19. november 2024
Anmeldelse skrevet uten oppfordring
A company that approaches customer with…
A company that approaches customer with a lie right out the gate (invested 100 million for a coffee instant freeze machine line that costs a couple million) can never be trusted! Stay clear
4. november 2024
Anmeldelse skrevet uten oppfordring
The fact that Cometeer refuses to talk…
The fact that Cometeer refuses to talk to you via customer service line is unacceptable. I'm trying to update my profile payment card and they keep sending me a link which I'm not receiving (nor is the link going to my junk folder). My shipment is on hold as a result.
Why can't Cometeer just allow you to change your card on file via the profile section? Frustrating. Very cumbersome.
19. august 2024
Anmeldelse skrevet uten oppfordring
SCAM!!
SCAM!!! I have attempted multiple times to cancel my subscription and had to tell my bank to block their charges but they started changing their merchant name to keep charging me and I now have to cancel my card. Don’t bother, they won’t stop charging you.
5. mai 2024
Anmeldelse skrevet uten oppfordring
has gone downhill in an attempt to monetize
I really love this company's product, and have ordered it ~20 times over the last 2 years. Over that time, however, I've noted that the website is getting worse and worse-- in that if you want to cancel a subscription, you now have to go on a wild hunt through *8* different screens to do so. Going to "orders" or "payment" won't get you there.
Additionally, they used to send reminder emails for upcoming orders-- and because people canceled whem reminded, they stopped. This decision is much more aimed at short-term profits than long-term loyalty.
The product is too expensive ($70 / shipment) to have a really inflexible policy. In this case I will be traveling for work, and the coffee will melt on my front door.
5. august 2024
Anmeldelse skrevet uten oppfordring
Order not fulfilled; customer service not responsive
Paid for order, hasn’t been fulfilled and their customer service won’t respond over text or email after three attempts. I’m now having to ask Chase to cancel the charges. Don’t fall for this.
30. mai 2024
Anmeldelse skrevet uten oppfordring
I love this company
I love this company. There are many options, I just wish I could choose which coffee came with my order (not just full caf, half caf, or decaf) I love iced coffee and these make a great cup of iced coffee, but if I wanted a warm cup, they turned out awesome for that too! The pricing turns out to be super cheap per cup as well, theoretically it should save me money, but I love the local shops still!
1. april 2023
Anmeldelse skrevet uten oppfordring
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.