Only reason I gave 2 stars is because of Elsa, helping with getting my money back from 2 charges, one was a false product they put on "credit" and a second charge for a membership I did not agree to.... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I wanted to cancel my subscription and I reached out to the company and they honored the request and I can’t be more grateful for Jeremy he help with everything and I thank him for his help
Excelente atención por parte de Emerald de equipo de soporte, me dio una solución rápida y concreta sobra mi caso y dudas sobre el mismo. Gracias, Emerald Gracias, equipo de soporte.
Eric helped get my issue resolved with great urgency. He took my issue into his control personally and made sure I was satisfied to the end. Top notch customer service at it's finest!
Extremely misleading
The ad was EXTEMELY misleading! It was for a purse for $9.99 but they charged my card $93.00 for a bunch of subscriptions that I did not approve or want.
ESTOY MUY CONTENTA CON LA EXPERIENCIA
ESTOY MUY CONTENTA CON LA EXPERIENCIA, Y EL APOYO RECIBIDO CLAIRE ME AYUDO
MUCHAS GRACIAS
شركة سيئة جدا ونصابين حرامية وأكل حقوق…
شركة سيئة جدا ونصابين حرامية وأكل حقوق الناس بغير حقوق وانتبهوا ولو عرضو شي فري ببلاش فأنصحكم بعدم،الشراء من هذه الشركة
cancellation request was tedious.
cancellation request is tedious.
I am extremely disappointed with the…
I am extremely disappointed with the service provided. I was charged for a subscription that I did not intend to use, and despite reaching out immediately for a refund, the company refused to assist. I have not utilized any of the subscription benefits, yet they are holding onto my money unfairly.
A company that values its customers should offer flexibility, especially when a service hasn't been used. Their refusal to provide a refund as a gesture of goodwill shows a lack of customer-centricity. I would advise others to be very careful with their billing and subscription terms, as getting your money back is nearly impossible.
I hope the management takes this seriously and resolves my dispute fairly.
Emerald addressed my issues promptly
Emerald addressed my issues promptly
Edith..helped to solve my issues..
Edith..helped to solve my issues... thanks
Mi experiencia ha sido excelente me…
Mi experiencia ha sido excelente me ayudaron a solucionar mi problemas
I will change this to 5 stars when I…
I will change this to 5 stars when I get my refund!
The escalation team is working quickly…
The escalation team is working quickly to credit my account back.
Se demoran mucho en solucionar los…
Se demoran mucho en solucionar los problemas
CORRIGE LOS ERRORES
Se está gestionando devoluciones por cargos por cuenta no suscrita por el titular, pero aún no se realizan las transferencias.
Se pide calificación para terminar con esta gestión.
Diamond from the Escalation team is…
Diamond from the Escalation team is responsive
There was a mistake on my end and…
There was a mistake on my end and resolved within a 24 hour period. Thanks!
This company hit my card for over…
This company hit my card for over $140.00 for a $15.00 charge. Don't click anywhere near this company or anything they promote, they will steal your money!!!!!
Well I'm rating this 4 stars because in…
Well I'm rating this 4 stars because in the email that I was sent after asking then to return the money they stole out of my account since I never even visit their site to give them my card number and also to cancel the subscription that I never signed up for, I was told I have to leave a good review for them to do those things.
Exelente servicio
They canceled my subscription that I…
They canceled my subscription that I didn't sign up for. Thank you for canceling me. Eugene helped solve the problem.
I got charged for something I didn't…
I got charged for something I didn't order
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








